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質問 # 39
Universals Containers' system administrators have been complaining that they are not able to make changes to its users' record, including moving them to new territories without getting "unable to lock row" errors. This is causing the system admins to spend hours updating user records every day.
What should the data architect do to prevent the error?
- A. Analyze Splunk query to spot offending records.
- B. Reduce number of users updated concurrently.
- C. Enable granular locking.
- D. Increase CPU for the Salesforce org.
正解：C
解説：
Enabling granular locking (option B) is the best option to prevent the error, as it allows finer control over how records are locked during automated or manual processes, and reduces the chances of lock contention or deadlock. Reducing number of users updated concurrently (option A) is not a good option, as it may limit the productivity and efficiency of the system admins, and it does not address the root cause of the error. Analyzing Splunk query to spot offending records (option C) is also not a good option, as it may require more time and effort, and it does not provide a permanent solution for the error. Increasing CPU for the Salesforce org (option D) is also not a good option, as it may introduce additional cost and complexity, and it does not solve the root cause of the error.
質問 # 40
DreamHouse Realty has a Salesforce deployment that manages Sales, Support, and Marketing efforts in a multi-system ERP environment. The company recently reached the limits of native reports and dashboards and needs options for providing more analytical insights.
What are two approaches an Architect should recommend? (Choose two.)
- A. Einstein Analytics
- B. AppExchange Apps
- C. Setup Audit Trails
- D. Weekly Snapshots
正解：A、B
解説：
Einstein Analytics can provide more analytical insights than native reports and dashboards by allowing users to explore data from multiple sources, create interactive visualizations, and apply AI-powered features5. AppExchange Apps can also provide more analytical insights by offering pre-built solutions or integrations with external tools that can enhance the reporting and analytics capabilities of Salesforce6.
質問 # 41
Universal Containers (UC) has implemented Sales Cloud for its entire sales organization, UC has built a custom object called projects_c that stores customers project detail and employee bitable hours.
The following requirements are needed:
A subnet of individuals from the finance team will need to access to the projects object for reporting and adjusting employee utilization.
The finance users will not access to any sales objects, but they will need to interact with the custom object.
Which license type a data architect recommend for the finance team that best meets the requirements?
- A. Light Platform Start
- B. Sales Cloud
- C. Lighting platform plus
- D. Service Cloud
正解：A
質問 # 42
Universal Containers (UC) is planning to move away from legacy CRM to Salesforce. As part of one-time data migration, UC will need to keep the original date when a contact was created in the legacy system. How should an Architect design the data migration solution to meet this requirement?
- A. After the data is migrated, perform an update on all records to set the original date in a standard CreatedDate field.
- B. Create a new field on Contact object to capture the Created Date. Hide the standard CreatedDate field using Field -Level Security.
- C. Enable "Set Audit Fields" and assign the permission to the user loading the data for the duration of the migration.
- D. Write an Apex trigger on the Contact object, before insert event to set the original value in a standard CreatedDate field.
正解：C
質問 # 43
Universal Containers is setting up an external Business Intelligence (BI) system and wants to extract 1,000,000 Contact records. What should be recommended to avoid timeouts during the export process?
- A. Use the SOAP API to export data.
- B. Utilize the Bulk API to export the data.
- C. Schedule a Batch Apex job to export the data.
- D. Use GZIP compression to export the data.
正解：D
質問 # 44
UC is preparing to implement sales cloud and would like to its users to have read only access to an account record if they have access to its child opportunity record. How would a data architect implement this sharing requirement between objects?
- A. Implicit sharing will automatically handle with standard functionality.
- B. Create an owner-based sharing rule.
- C. Create a criteria-based sharing rule.
- D. Add appropriate users to the account team.
正解：A
解説：
Implicit sharing will automatically handle this sharing requirement with standard functionality, as it grants read-only access to parent accounts when users have access to child opportunities. This is also known as account-opportunity sharing3. Creating a criteria-based sharing rule (option A) or an owner-based sharing rule (option D) is not necessary, as they are used to grant additional access based on record criteria or ownership.
Adding appropriate users to the account team (option C) is also not required, as it is used to grant access to specific users or groups for individual accounts.
質問 # 45
Which API should a data architect use if exporting 1million records from Salesforce?
- A. Streaming API
- B. SOAP API
- C. Bulk API
- D. REST API
正解：C
解説：
Using Bulk API to export 1 million records from Salesforce is the best option. Bulk API is a RESTful API that allows you to perform asynchronous operations on large sets of data. You can use Bulk API to create, update, delete, or query millions of records in batches. Bulk API is optimized for performance and scalability, and it can handle complex data loading scenarios.
質問 # 46
Get Cloudy Consulting needs to evaluate the completeness and consistency of contact information in Salesforce. Their sales reps often have incomplete information about their accounts and contacts. Additionally, they are not able to interpret the information in a consistent manner. Get Cloudy Consulting has identified certain ""key"" fields which are important to their sales reps.
What are two actions Get Cloudy Consulting can take to review their data for completeness and consistency? (Choose two.)
- A. Run one report per key field, grouped by that field, to understand its data variability.
- B. Run a report that shows the percentage of blanks for the important fields.
- C. Run a process that can fill in default values for blank fields.
- D. Run a report which shows the last time the key fields were updated.
正解：B、D
質問 # 47
Universal Container has implemented Sales Cloud to manage patient and related health records. During a recent security audit of the system, it was discovered that same standard and custom fields need to encrypted.
Which solution should a data architect recommend to encrypt existing fields?
- A. Implement classic encryption to encrypt custom and standard fields.
- B. Implement shield platform encryption to encrypt and standard fields
- C. Expert data out of Salesforce and encrypt custom and standard fields.
- D. Use Apex Crypto Class encrypt customer and standard fields.
正解：B
解説：
The correct answer is C, implement shield platform encryption to encrypt standard and custom fields. Shield platform encryption is a feature that allows you to encrypt sensitive data at rest in Salesforce without affecting its functionality. You can encrypt both standard and custom fields using shield platform encryption. Using Apex Crypto Class, implementing classic encryption, or exporting data out of Salesforce are not recommended solutions, as they will either limit your functionality, require custom code, or compromise your data security.
質問 # 48
DreamHouse Realty has a data model as shown in the image. The Project object has a private sharing model, and it has Roll-Up summary fields to calculate the number of resources assigned to the project, total hours for the project, and the number of work items associated to the project.
There will be a large amount of time entry records to be loaded regularly from an external system into Salesforce.
What should the Architect consider in this situation?
- A. Calculate summary values instead of Roll-Up by using triggers.
- B. Load all data after deferring sharing calculations.
- C. Load all data using external IDs to link to parent records.
- D. Calculate summary values instead of Roll-Up by using workflow.
正解：B
質問 # 49
Universal Containers (UC) needs to run monthly and yearly reports on opportunities and orders for sales reporting. There are 5 million opportunities and 10 million orders. Sales users are complaining that the report will regularly timeout.
What is the fastest and most effective way for a data architect to solve the time-out issue?
- A. Create custom fields on opportunity, and copy data from order into those custom fields and run all reports on Opportunity object.
- B. Create an aggregate custom object that summarizes the monthly and yearly values into the required format for the required reports.
- C. Extract opportunity and order data from Salesforce, and use a third-party reporting tool to run reports outside of Salesforce.
- D. Create a skinny table in Salesforce, and copy order and opportunity fields into the skinny table and create the required reports on It.
正解：B
解説：
Creating an aggregate custom object that summarizes the monthly and yearly values into the required format for the required reports (option D) is the fastest and most effective way for a data architect to solve the time-out issue, as it reduces the amount of data that needs to be queried and processed by the reports. Creating custom fields on opportunity and copying data from order into those custom fields (option A) is not a good solution, as it may create data redundancy and inconsistency, and it does not address the large volume of data. Extracting opportunity and order data from Salesforce and using a third-party reporting tool (option B) is also not a good solution, as it may introduce additional complexity and cost, and it does not leverage the native reporting features of Salesforce. Creating a skinny table in Salesforce and copying order and opportunity fields into it (option C) is also not a good solution, as it may not support all the reporting requirements, and it does not reduce the number of records.
質問 # 50
US is implementing salesforce and will be using salesforce to track customer complaints, provide white papers on products and provide subscription (Fee) - based support.
Which license type will US users need to fulfil US's requirements?
- A. Salesforce license.
- B. Sales cloud license
- C. Service cloud license.
- D. Lightning platform starter license.
正解：C
質問 # 51
Universal Containers (UC) has 50 million customers and stores customer order history on an ERP system. UC also uses Salesforce to manage opportunities and customer support.
In order to provide seamless customer support, UC would like to see the customer's order history when viewing the customer record during a sales or support call.
What should a data architect do in order to provide this functionality, while preserving the user experience?
- A. Use an Apex callout to populate a text area field for displaying the order history.
- B. Embed the ERP system in an iframe and display on a custom tab.
- C. Use Salesforce Connect and an external object to display the order history in Salesforce
- D. Import the order history into a custom Salesforce object, update nightly
正解：C
質問 # 52
Northern Trail Outfitters (NTO) has the following systems:
Customer master-source of truth for customer information
Service cloud-customer support
Marketing cloud-marketing support
Enterprise data warehouse-business reporting
The customer data is duplicated across all these systems and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.
NTO is planning to implement master data management (MDM) solution across the enterprise.
Which three data will an MDM tool solve?
Choose 3 answers
- A. Data standardization
- B. Data duplication
- C. Data loss and recovery
- D. Data accuracy and quality
- E. Data completeness
正解：A、B、D
解説：
According to the What is Master Data Management (MDM)? article, some of the data challenges that an MDM tool can solve are data duplication, data accuracy and quality, and data standardization. The article states that "MDM solutions comprise a broad range of data cleansing, transformation, and integration practices. As data sources are added to the system, MDM initiates processes to identify, collect, transform, and repair data. Once the data meets the quality thresholds, schemas and taxonomies are created to help maintain a high-quality master reference." Therefore, an MDM tool can help NTO eliminate data duplication across different systems, improve data accuracy and quality by removing errors and inconsistencies, and standardize data formats and definitions for better integration and analysis.
質問 # 53
Universal Containers wishes to maintain Lead data from Leads even after they are deleted and cleared from the Recycle Bin. What approach should be implemented to achieve this solution?
- A. Use a Lead standard report and filter on the IsDeleted standard field.
- B. Query Salesforce with the queryAll API method or using the ALL ROWS SOQL keywords.
- C. Send data to a Data Warehouse and mark Leads as deleted in that system.
- D. Use a Converted Lead report to display data on Leads that have been deleted.
正解：B
解説：
According to the exam guide, one of the objectives is to "describe how to use queryAll() or ALL ROWS keywords to access deleted records in Apex and SOQL"1. This implies that option C is the correct way to access deleted records in Salesforce. Option D is not correct because sending data to a data warehouse does not maintain the data in Salesforce. Options A and B are not correct because they do not apply to deleted records2.
質問 # 54
Northern Trail Outfitters (NTO) has a variety of customers that include householder, businesses, and individuals.
The following conditions exist within its system:
NTO has a total of five million customers.
Duplicate records exist, which is replicated across many systems, including Salesforce.
Given these conditions, there is a lack of consistent presentation and clear identification of a customer record.
Which three option should a data architect perform to resolve the issues with the customer data?
- A. Use Salesforce CDC to sync customer data cross all systems to keep customer record in sync.
- B. Duplicate customer records across the system and provide a two-way sync of data between the systems.
- C. Invest in data duplicate tool to de-dupe and merge duplicate records across all systems.
- D. Create a customer master database external to Salesforce as a system of truth and sync the customer data with all systems.
- E. Create a unique global customer ID for each customer and store that in all system for referential identity.
正解：C、D、E
質問 # 55
Northern Trail Outfitter has implemented Salesforce for its associates nationwide, Senior management is concerned that the executive dashboard are not reliable for their real-time decision-making. On analysis , the team the following issues with data entered in Salesforce.
Information in certain records is incomplete.
Incorrect entry in certain fields causes records to be excluded in report fitters.
Duplicate entries cause incorrect counts.
Which three steps should a data architect recommend to address the issues?
- A. Periodically export data to cleanse data and import them back into Salesforce for executive reports.
- B. Leverage Salesforce features, such as validate rules, to avoid incomplete and incorrect records.
- C. Explore third-party data providers to enrich and augment information entered in salesforce.
- D. Build a sales data warehouse with purpose-build data marts for dashboards and senior management reporting.
- E. design and implement data-quality dashboard to monitor and act on records that are incomplete or incorrect
正解：B、C、D
質問 # 56
Universal Containers (UC) has several custom Visualforce applications have been developed in which users are able to edit Opportunity records. UC struggles with data completeness on their Opportunity records and has decided to make certain fields required that have not been in the past. The newly required fields are dependent on the Stage of the Opportunity, such that certain fields are only required once an Opportunity advances to later stages. There are two fields. What is the simplest approach to handle this new requirement?
- A. Use a validation rule for each field that takes the Stage into consideration.
- B. Update the Opportunity page layout to mark these fields as required.
- C. Write an Apex trigger that checks each field when records are saved.
- D. Update these Opportunity field definitions in Setup to be required.
正解：A
解説：
Using a validation rule for each field that takes the Stage into consideration is the simplest approach to handle this new requirement. A validation rule can enforce the field requirements based on the logic and criteria that you define, and display an error message when users try to save a record that does not meet the requirements. Updating the Opportunity page layout to mark these fields as required will not work because page layouts do not support conditional field requirements. Updating these Opportunity field definitions in Setup to be required will not work because it will apply to all stages and records. Writing an Apex trigger that checks each field when records are saved is not the simplest approach because it requires coding and testing
質問 # 57
Universal Containers (UC) is transitioning from Classic to Lightning Experience.
What does UC need to do to ensure users have access to its notices and attachments in Lightning Experience?
- A. Migrate Notes and Attachment to Enhanced Notes and Files a migration tool
- B. Manually upload Notes in Lighting Experience.
- C. Manually upload Attachments in Lighting Experience.
- D. Add Notes and Attachments Related List to page Layout in Lighting Experience.
正解：A
解説：
The correct answer is C, migrate Notes and Attachment to Enhanced Notes and Files using a migration tool. Enhanced Notes and Files are the new features in Lightning Experience that replace the classic Notes and Attachments. They offer more functionality and security than the classic version. To access them in Lightning Experience, you need to migrate your existing Notes and Attachments using a migration tool provided by Salesforce. Adding Notes and Attachments Related List, manually uploading Notes or Attachments, or doing nothing are not valid solutions, as they will not enable you to use the enhanced features in Lightning Experience.
質問 # 58
Universal Containers (UC) needs to move millions of records from an external enterprise resource planning (ERP) system into Salesforce.
What should a data architect recommend to be done while using the Bulk API in serial mode instead of parallel mode?
- A. Inserting 1 million orders distributed across a variety of accounts with potential lock exceptions.
- B. Placing 20 batches on the queue for upset jobs.
- C. Leveraging a controlled feed load with 10 batches per job.
- D. Inserting 1 million orders distributed across a variety of accounts with lock exceptions eliminated and managed.
正解：A
解説：
According to this article, inserting 1 million orders distributed across a variety of accounts with potential lock exceptions is a scenario where using the Bulk API in serial mode can help to prevent the lock contention issue that can occur in parallel mode.
質問 # 59
Universal Containers has a large number of Opportunity fields (100) that they want to track field history on. Which two actions should an architect perform in order to meet this requirement? Choose 2 answers
- A. Select the 100 fields in the Opportunity Set History Tracking page.
- B. Create a custom object to store a copy of the record when changed.
- C. Use Analytic Snapshots to store a copy of the record when changed.
- D. Create a custom object to store the previous and new field values.
正解：B、D
解説：
Creating a custom object to store a copy of the record when changed and creating a custom object to store the previous and new field values are two possible actions that an architect can perform to meet the requirement of tracking field history on 100 Opportunity fields. A custom object can store more fields and records than the standard field history tracking feature, which has a limit of 20 fields per object and 18 or 24 months of data retention. A custom object can also be used for reporting and analysis of field history data. The other options are not feasible or effective for meeting the requirement
質問 # 60
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