リアルなPSA-Sysadminは100%カバー試験問題をゲット [2025年06月]
問題集まとめ概要はPSA-Sysadmin試験問題集はここ
Certinia PSA-Sysadmin 認定試験の出題範囲：
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質問 # 17
In your Company, a Resource Manager wants to provide the option for Resources to nominate themselves for upcoming work they are interested in. How can you set this up?
- A. Enable "Self-Nominate for Resource Request" custom setting > add the "PSA Resource Self-Nomination" Lightning component to the Resource Request Detail Page
- B. Enable "Self-Nominate for Work" custom setting > add the "PSA Self-Nomination" Lightning component to the Project Detail Page
- C. Enable "Candidates Can Self-Nominate for Work" custom setting > add the "PSA Resource Self-Nomination" Lightning component to the Lightning Home page
正解：A
質問 # 18
Your current setup of utilization automatically subtracts PSA Holidays from the total number of hours defined in a resource's "Work Calendar." How can utilization be configured so Holidays are not automatically subtracted?
- A. Go to App Launcher > navigate to "PSA Administration" > select "Schedule Utilization" > Navigate to the Information section > set "subtract holidays from total hours" to false
- B. Go to App Launcher > navigate to "Utilization Calculation" > select the calculation you want modified > set "subtract holidays from total hours" to false
- C. Go to App Launcher > navigate to "Configuration Groups" > select "Utilization" > select "subtract holidays from total hours" > set to false
正解：B
質問 # 19
Project Managers would like to display several fields prominently on the Project Lightning Page. Which PSA Lightning Component could you use to meet this need?
- A. FF Field Overview
- B. FF Highlights
- C. FF PSA Field Summary
正解：B
質問 # 20
What is the best way for a System Administrator to Schedule Backlog in Lightning?
- A. From the Developer Console run a script to Calculate Backlog
- B. On the Region, click on Calculate Backlog. Fill out the fields, and click Calculate.
- C. From the PSA Administration tab click on Schedule Backlog Calculation
正解：C
解説：
* Understanding Backlog Scheduling in PSA:
* Backlog refers to the revenue from future scheduled assignments and milestones.
* Scheduled backlogincludes revenue from scheduled assignments and milestones.
* Unscheduled backlogis the total expected revenue minus actual billings and scheduled revenue.
* Options Analysis:
* Option A:"On the Region, click on Calculate Backlog. Fill out the fields, and click Calculate."
#This is formanual backlog calculation, not scheduling.
* Option B:"From the PSA Administration tab, click on Schedule Backlog Calculation."#Correct!
This allowsautomated backlog calculationsat regular intervals.
* Option C:"From the Developer Console, run a script to Calculate Backlog."#While possible, this isnot best practicefor system administrators.
* Steps to Schedule Backlog Calculation:
* OpenPSA Administration Tab.
* LocateSchedule Backlog Calculation.
* Set up parameters, including time period types (Month, Quarter, Year, Perpetual).
* Configure the job to run automatically at a defined interval (e.g., weekly).
* Validate execution via SalesforceScheduled Jobs.
References:
* PSA Sys Admin Essentials Student Guide.
質問 # 21
Managers want to be able to edit expenses once they are marked as approved, "Include in Financials" is selected, but before the Billing Events are created. Which of the following options do you choose under the Permission Control record?
- A. Expense Edit
- B. Expense Entry
- C. Expense Ops Edit
正解：A
質問 # 22
When a Timecard is entered into the system, a record is generated that can be used in calculating Actuals.
What is that record called?
- A. An "Accounting Log" record
- B. A "Revenue Item" record
- C. A 'Transaction Delta" record
正解：C
解説：
When a timecard is entered into the system, aTransaction Deltarecord is generated. This record is essential for calculating actuals.
* What is a Transaction Delta Record?
* It is a record that tracks the impact of approvedtimecards, budgets, billable milestones, and other financial elements.
* It signals whichfields need to be updatedin project actuals.
* Process Flow in Scheduled Mode:
* When a timecard isapproved, the system creates aTransaction Delta record.
* TheActuals Jobpicks up this delta record and updates actuals.
* TheTransaction Delta recordis deleted once the update is complete.
* Where to Monitor Transaction Delta Records?
* Add the following related lists to the Project page layout:
* Project Actuals
* Transaction Log
* Transaction Deltas
* Troubleshooting Errors with Actuals:
* If actuals are not reflecting, check for unprocessedTransaction Delta records.
* Manually trigger theActuals Calculation Jobfrom thePSA Administration tab.
* Certinia PSA Actuals Processing Guide
* Certinia PSA System Administration Essentials
References:
質問 # 23
One of the Project Managers in your company has reached out to you to resolve an issue. Many of the Timecards that were approved in the last week against projects are not reflecting back on the Project Actuals.
You check that the Actuals Configuration Group > Calculation Mode option is set to "Scheduled".
What is the next step you should take?
- A. Navigate to "Logs", and check the details of the error in the "Message" field.for each log record
- B. Navigate to "Error Logs", and check the details of the error in the "Message" field for each error log record
- C. Navigate to "App Logs", and check the details of the error in the "Message" field for each agg log record
正解：B
解説：
If approved timecards are not reflecting inProject Actuals, follow these steps:
* Verify Actuals Calculation Mode:
* Go toPSA Administration.
* Check if theCalculation Modeis set to "Scheduled".
* Check for Errors in Logs:
* Navigate toError Logs(App Launcher > PSA Administration > Logs).
* Look for records where errors may have occurred.
* Check theMessagefield to determine the cause.
* Common Errors and Resolutions:
* Unprocessed Transaction Delta Records:
* If there are unprocessedTransaction Deltas, manually process them.
* App Logs Indicating Failures:
* If there areApp Logs, review them and delete old logs if necessary.
* Run Project Actuals Recalc:
* If errors persist, run theProject Actuals Recalculation Job.
* Use Actuals Verifier for Troubleshooting:
* Run theActuals Verifiertool to identify discrepancies.
* Manually recalculate actuals if necessary.
* Certinia PSA Project Actuals Guide
* PSA System Administration Essentials
References:
質問 # 24
You receive a requirement to add a secondary approval for Expense Reports whenever an Expense amount exceeds the set threshold amount.
How would you configure this?
- A. Go to Setup > Custom Settings > Expense Settings > edit the "Secondary Approval" setting
- B. Go to Setup > Approval Processes > Expense Reports > Create a new Approval Process with Entry Criteria for the Expense Amount
- C. Go to Setup > Object Manager > Expense Reports > Lightning Page > Edit the "Approval Process" Component to add an Approval Step
正解：B
質問 # 25
In your company, you have 2 types of users:
Type 1: Employees that need to enter Timecards, Expenses, and need access to the Resource Planner Type 2: Project Managers that need to enter Timecards, Expenses, and need access to the Resource Planner and the Project Planner All employees are tied to the basic "Standard PSA User" profile that gives them access only to the "Accounts" and "Contacts" objects.
Kevin is a Type 1 employee. However, when he logs into his Salesforce org, he can see the tab for the Project Planner, along with Resource Planner, Timecards, and Expenses.
Which of the following troubleshooting steps would you take to stop the Project Planner tab from appearing in Kevin's App Menu?
- A. Ensure that the Project Planner is not Visible on Kevin's user profile
- B. Ensure Kevin is not assigned to the Project Manager Permission Set
- C. Ensure Kevin does not have a Permission Control record for the "Project Planner View" permission
正解：C
質問 # 26
You are in the process of migrating historical Skills and Certification information from your company's legacy system into FinancialForce PSA. Since the historical data volume is relatively low, you have decided to migrate the data manually and not use the Data Loader tool.
Using the Manager Skills and Certification lightning component, you first select the internal resource's name for whom you want to capture the "Skills and Certification" ratings. However, you notice you do not have the option to "Add" new skills and Certification for that resource on the screen. You are one of the Salesforce
/PSA System Administrators for your company and have the System Administrator profile.
Of the following, which one could explain why you are unable to migrate skills data for that resource?
- A. You do not have the "Skills and Certification Entry" Permission Control set to TRUE
- B. You do not have the "Allow Skills and Certification Entry" set to TRUE in the Custom Settings > Permission Control Settings
- C. You do not have the required Skills and Certification Entry Permission Set assigned to the resource
正解：B
解説：
* Understanding Skills and Certification Data Entry in PSA:
* TheSkills and Certification Lightning Componentis used to manually enter skills and certifications for a resource.
* System administrators must enableSkills and Certification EntryviaCustom Settings > Permission Control Settings.
* Options Analysis:
* Option A:"You do not have the required Skills and Certification Entry Permission Set assigned to the resource"#Incorrect. The issue is related tocustom settings, not a missing permission set.
* Option B:"You do not have the 'Allow Skills and Certification Entry' set to TRUE in the Custom Settings > Permission Control Settings"#Correct! This setting must be enabled inCustom Settings for users to enter skills.
* Option C:"You do not have the 'Skills and Certification Entry' Permission Control set to TRUE"
#Incorrect.Permission Controlsmanage region- or practice-based access but do not override global settings.
* Steps to Enable Skills and Certification Entry:
* Navigate toSetup#Custom Settings.
* LocatePermission Control Settings.
* Edit and enable"Allow Skills and Certification Entry".
* Save changes and test by attempting to enter skills for a resource.
References:
* PSA Sys Admin Essentials Student Guide.
質問 # 27
Your organization has decided to use Workspaces but you notice the "PSA workspaces" package has not been installed. What should you do?
- A. Go to FF Community, download the package, and install it
- B. Call your FF Account Executive
- C. Create a Support ticket
正解：B
質問 # 28
Your company has asked you as the Sysadmin to edit a few Timecards that have already been approved.
There are no Billing Events associated with the Timecards. What specific system permission allows you to perform this action?
- A. None - PSA does not allow any updates to approved Timecards
- B. The Timecard Ops Edit Permission Control
- C. The System Administrator Profile
正解：B
解説：
Editing approved Timecardsin PSA is restricted by permissions. However, if noBilling Eventsare associated with the timecard, an administrator with the correct permission control can make changes.
* Timecard Ops Edit Permission Control:
* Allows users with this permission toedit approved timecardswhen necessary.
* Ensures that financial records remainaccuratewhile allowing flexibility for adjustments.
* System Administrator Profile Does NOT Automatically Grant This:
* TheSystem Administrator profile alone does not provide accessto modify approved timecards.
* AdditionalTimecard Ops Edit permission controlis required.
* Why PSA Restricts Editing Approved Timecards:
* If Billing Events have been created,Timecards are lockedto prevent financial discrepancies.
* Onlyunbilledtimecards can be edited under special permissions.
* PSA System Administration Guide
References:
質問 # 29
A Sales Associate is unable to enter a Resource Request. They have a Resource Contact record with the essential values populated, and the associated User record has been properly set up as well.
Which of the following steps should you take to grant the required additional permission?
- A. Assign the Resource Request Entry Permission Set.
- B. Ensure the Resource Request Entry checkbox is selected on the User.
- C. Create a Permission Control record and select the Resource Request Entry checkbox.
正解：C
解説：
* Understanding Resource Request Permissions in PSA:
* ASales Associatemust have the appropriatePermission Controlto create aResource Request.
* TheResource Request Entry checkboxin Permission Control allows access.
* Options Analysis:
* Option A:"Assign the Resource Request Entry Permission Set."#Incorrect. There isno specific permission setfor Resource Request Entry.
* Option B:"Create a Permission Control record and select the Resource Request Entry checkbox."
#Correct! Permission Control records managespecific functional access, including Resource Request Entry.
* Option C:"Ensure the Resource Request Entry checkbox is selected on the User."#Incorrect. The User record does not contain this setting; it is part ofPermission Controls.
* Steps to Grant Resource Request Entry Permission:
* Navigate toPSA - Admin App.
* Click onPermission Controls.
* Create anew Permission Controlfor the Sales Associate.
* EnableResource Request Entry.
* Save and verify by attempting to create aResource Request.
References:
* PSA Sys Admin Essentials Student Guide.
質問 # 30
The consultants in your organization will be entering time against the project task and everyone else will enter time against the project/milestone.
Which of the following correctly identifies the steps you will need to complete?
- A. Navigate to Time Card Entry Ul Switch custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"
- B. Navigate to Time Card Entry Ul Global custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"
- C. Navigate to Time Card Entry Ul Personal custom setting, click "New" and create a setting for your Consultant profile and then change the 'Task Time Entry Mode" to "Calculated"
正解：C
解説：
To allow consultants to enter time against theproject task, while everyone else enters time against theproject
/milestone, you need to:
* Go to Setup# Custom Settings.
* LocateTime Card Entry UI Personaland click "New".
* Create a setting specific to the Consultant profile.
* Set the 'Task Time Entry Mode' to "Calculated".
* Save and apply the changes.
* Option B (Time Card Entry UI Switch custom setting)is incorrect because this setting is not used for defining time entry modes.
* Option C (Time Card Entry UI Global custom setting)is incorrect because it applies organization- wide rather than for specific user profiles.
Thus, the correct answer isA.
References:
* FF-PSA-v15-Customer-Overview_1.0
質問 # 31
Your company is rolling out Skills and Certifications to encourage employees to track their skills and also decide which skills they would like to acquire. After rolling this feature out, end-users have noted they can't add their assignments to build their "Experience". What could be causing this problem?
- A. The "Enable Experience" checkbox in the Skills Management custom setting is not selected
- B. The "Enable Experience" field on the PSA contact record is not selected
- C. The "Enable Experience" checkbox in the enable-skills-experience configuration option is not selected
正解：B
質問 # 32
A user has reported that their Utilization Report doesn't have data for the last few weeks.
Which two of the following are possible causes of this issue? (Choose two.)
- A. There is an issue with "Time Periods" for the relevant date range (for example, duplicate Time Periods]
- B. The "Estimates vs Actuals" scheduled job has an error and stopped running properly
- C. The "Utilization Calculation" scheduled job has an error and stopped running properly
正解：A、C
解説：
If aUtilization Reportis missing data for the last few weeks, consider these potential causes:
* Problem:
* Time Periods may be missing, duplicated, or incorrectly configured.
* Solution:
* Navigate toPSA Administration > Time Periodsand verify that all expected time periods existwithout duplicates or gaps.
* Problem:
* The scheduledUtilization Calculation jobmay have failed or stopped running.
* Solution:
* Navigate toSetup > Apex Jobs.
* Check for errors or failures in theUtilization Calculation job.
* If necessary, manually rerun the job to recalculate utilization.
* C. "Estimates vs. Actuals" job failure is incorrectbecause it is unrelated to utilization calculations. It deals with project estimates compared to actual performance,not utilization tracking.
* PSA System Administration Essentials
* Utilization Calculation Troubleshooting Guide
1. Time Period Issues:2. Utilization Calculation Job Failure:Incorrect Answer Explanation:References:
質問 # 33
On the Resource Request Lightning page, your team is requesting changes to the Filter panel on the right side of the page, and would like to know what configurations are possible.
Which two of the following configurations are available for the Filter panel? (Choose two.)
- A. Add or Remove Region. Practice, and Group filters
- B. Add or Remove the Start and End Date fields
- C. Add or Remove the Skills filters
正解：A、B
解説：
TheResource Request Lightning page filter panelallows certain configurations, including:
* Adding or Removing Start and End Date fields- Users can modify these fields to filter based on availability.
* Adding or Removing Region, Practice, and Group filters- These filters enable resource selection based on organizational structure.
* Option C (Adding or Removing Skills filters)is incorrect because Skills filters are not configurable within the Resource Request Lightning page filter panel; they are managed in a different PSA module.
Thus, the correct answers areA and B.
References:
* PSA Sys Admin Essentials Student Guide Fall 20
質問 # 34
What does the Time Entry permission control do?
- A. It allows users to create a timecard for themselves
- B. It allows users to create a timecard on behalf of another
- C. It allows users to create a timecard for specific projects
正解：A
質問 # 35
When a Timecard is entered into the system, a record is generated that can be used in calculating Actuals.
What is that record called?
- A. An "Accounting Log" record
- B. A "Revenue Item" record
- C. A 'Transaction Delta" record
正解：C
質問 # 36
Your company has both full time and part time resources. From a Human Resources perspective, part time resources can work any number of hours per week. From a Resource Planning perspective, management has agreed that part time workers can be estimated at 20 hours per week.
Based on this information, how many work calendars should be created?
- A. One full time work calendar, and one part time work calendar
- B. One full time work calendar, one part time work calendar, and one generic flexible work calendar
- C. One full time work calendar, and one work calendar for each unique part time contract
正解：B
質問 # 37
Which of the following are currently available PSA workspaces?
- A. Project Management Workspace, Resource Management Workspace. Services Delivery Workspace
- B. Project Management Workspace, Task Planning Workspace. Services Delivery Workspace
- C. Project Management Workspace Milestone Forecast Workspace Resource Management Workspace
正解：A
解説：
Certinia PSA providesthree primary Workspaces, designed for different user roles:
* Project Management Workspace:
* Provides tools forproject tracking, task management, and milestone tracking.
* Ideal forProject Managers.
* Resource Management Workspace:
* Helps manageresource allocations, availability, and staffing.
* Used byResource Managersto ensure project assignments align with capacity.
* Services Delivery Workspace:
* Focuses onproject execution, financial tracking, and billing integration.
* Used byService Delivery teamsto monitor project performance.
These Workspaces help usersaccess critical project data quicklyand improve efficiency in managing operations.
* PSA Sys Admin Essentials Student Guide
References:
質問 # 38
A Services manager has asked you to set up a unique "FF Navigation" lightning component on the "Services Delivery Workspace" that will provide separate options to users based on which team (business unit) they belong to.
Which two of the following actions would successfully accomplish the required setup? (Choose two.)
- A. The system admin can enable the "Hide Navigation Sections" setting within the "FF Navigation" lightning component to support different teams
- B. The system admin can clone the page and create two unique pages that have the "FF Navigation" lightning component configured for their respective team
- C. The system admin can add the "FF Navigation" component to the page twice and setup component visibility rules to ensure the right team sees their navigation
正解：B、C
質問 # 39
Which of the following is NOT true regarding version upgrades?
- A. Some enhancements and fixes are enabled automatically
- B. Any features that might have a significant impact on your data are disabled by default
- C. All features are enabled by default
正解：C
質問 # 40
You have received a requirement to add the "Gantt" button to the Project page layout. Dynamic Forms are not in use. How would you configure this change?
- A. Go to Setup > Object Manager > Project > Lightning Record Pages > select the assigned lightning page
> Edit the page > navigate to the "Buttons" component > drag the "Gantt" button onto the page - B. Go to Setup > Object Manager > Project > page layouts > open the assigned page layout > navigate to the "Mobile & Lightning Actions" menu > drag the "Gantt" button onto the page
- C. Go to Setup > Custom Settings > Page Preferences > navigate to the "Display Buttons" setting > input
"AH" to display all available buttons on the page
正解：B
解説：
* How to Add the "Gantt" Button
* Step 1:Navigate toSetupin Salesforce.
* Step 2:Go toObject Managerand selectProject.
* Step 3:OpenPage Layoutsand select the active page layout.
* Step 4:Find the"Mobile & Lightning Actions"menu.
* Step 5:Drag and drop the"Gantt"button onto the layout.
* Step 6:Save and verify the changes in the Project record.
* Why Not Other Options?
* Option A:Custom Settings (Page Preferences)does not control button visibility.
* Option B:Lightning Record Pages requireDynamic Forms, which arenot in usein this scenario.
* FF-PSA v15 Customer Overview.pdf, Page 6.
References:
質問 # 41
Where would you go to delete App Logs in bulk?
- A. Backlog Details
- B. PSA Administration
- C. System Administrator Workspace
正解：B
解説：
* Understanding App Logs in PSA:
* App Logscapture errors related to actuals, billings, timecard rollups, and other processes.
* Excessive logscan cause system performance issuesand should be cleaned up regularly.
* Options Analysis:
* Option A:"PSA Administration"#Correct!App Log Cleanup Jobin PSA Administration allows bulk deletion of old logs.
* Option B:"System Administrator Workspace"#Not specific to PSA logs.
* Option C:"Backlog Details"#Irrelevant; backlog pertains to revenue forecasting.
* Steps to Delete App Logs in Bulk:
* Navigate toPSA Administration.
* FindApp Log Cleanup Job.
* Run the cleanup job to remove outdated logs.
* Alternatively, useDataloader.iofor bulk deletion.
References:
* PSA Sys Admin Essentials Student Guide.
* Everything you need to know about FinancialForce Project Actuals.
質問 # 42
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