検証済みの78950X問題集と解答で合格保証で試験問題集テストエンジン [2022]
78950X問題集と65独特な問題
Avaya 78950X 認定試験の出題範囲:
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質問 17
When configuring a scheduled backup using the Contact Center Database Maintenance utility, which three statements are true? (Choose three.)
- A. You can schedule multiple applications for backup in a single scheduling task.
- B. The backup folder contains backup files for each application you select.
- C. You can schedule on a frequency of a specific date.
- D. Regularly occurring backups create a new backup folder for the previous backup.
- E. You can only backup one database (either CCMS, CCMA, CCT, or CCMM) at a time.
正解: B,C,E
質問 18
What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)
- A. CCMA
- B. REGISTRY
- C. ADMIN
- D. CCT
- E. WebLM
正解: A,D,E
質問 19
Which three certificates are needed by the Avaya Contact Center Select (ACCS) server for TLS transport for the Voice proxy and CTI link? (Choose three.)
- A. A CA root from IP Office server
- B. A signed certificate in .crt format
- C. A signed certificate in .pl2 format
- D. A signed certificate in .p12 format
- E. A CA root certificate from Private or Public CA
正解: A,D,E
質問 20
When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?
- A. They appear in the problems view in Orchestration Designer.
- B. They appear in the error log view.
- C. The errors are automatically corrected.
- D. The errors are signaled by Orchestration Designer at the instant they occur,
正解: C
質問 21
Refer to the exhibit.
The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.
From the information in the exhibit, what is the root cause of this problem?
- A. The SIP Ext allocated for Avaya Contact Center Select (ACCS) has the Login code incorrectly set.
- B. The service password in IP Office does not match in ACCS.
- C. The system password does not match between IP Office and WebLM.
- D. The TAPI/DevLink3 is not checked in Security Settings.
正解: D
質問 22
What is the function of the Data Synchronization process?
- A. It is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.
- B. t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.
- C. It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.
- D. It Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.
正解: D
質問 23
A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?
- A. Processing voice and music recordings for flow and scripts
- B. Connecting voice contacts to the ACCS contact router
- C. Directing email and web communication contacts to the contact router
- D. Synching agents with extensions on IP Office in ACCS
正解: A
質問 24
Avaya Contact Center Select (ACCS) uses the TAPI-D Interface to monitor and control the agent endpoint in the IP Office platform. The ACCS solution needs to provide a secure password to use the TAPI-D link.
Which password is required?
- A. ACCS Administrator password
- B. Agent Login ID password
- C. IP Office System password
- D. CCMA Login ID password
正解: D
質問 25
Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)
- A. One multiplicity license
- B. One voice license
- C. One mobile agent license
- D. One multimedia license
正解: A,B
質問 26
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)
- A. SIP user account
- B. Windows user account
- C. Active Directory Domain account
- D. IP Office user account
正解: B,C
質問 27
Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?
- A. The IP Office Short Code is not configured under the IP Office Server node.
- B. The control directory number is not acquired.
- C. The master script is not activated.
- D. No agents are logged into any ACCS skillsets.
正解: D
質問 28
Which two parameters does the Avaya Aura Media Server (AAMS) default locale setting control? (Choose two.)
- A. The language for the User Interface
- B. The locale of ringback that can be played by Avaya Contact Center Select (ACCS) scripts
- C. The keyboard requirements
- D. The locale used for default prompts and announcements
正解: A,D
質問 29
Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)
- A. Window Event Viewer
- B. IP Office Web Manager
- C. IP Office System Monitor Tool
- D. ACCS SGM Management Client
- E. IP Office System Status Application
正解: A,B,C
質問 30
Which deployment option includes a Microsoft Windows Server Standard Edition product license key?
- A. PVI Deployment
- B. Software Appliance Deployment
- C. Hardware Appliance Deployment
- D. DVD Deployment
正解: D
質問 31
A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)
- A. Partitions
- B. Windows group security
- C. Access class
- D. Basic Launchpad rights
- E. Element Manager login
正解: A,C,D
質問 32
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