2022年09月 Avaya 78950X実際の問題とブレーン問題集
78950X合格させる問題集でAvaya24時間で試験合格できます
質問 17
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.
If the current time is 8:05 AM, when could the first interval report be created that would include current activity?
- A. After 9:00 AM
- B. Any time after 8:05 AM
- C. After 8:15 AM
- D. After midnight
正解: A
質問 18
To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition Which deployment type does this represent?
- A. Trunkey option
- B. Software Appliance option
- C. DVD option
- D. Hardware Appliance option
正解: A
質問 19
To allow the Agent Desktop to login and authenticate each agent or supervisor/agent, which two accounts does the Avaya Contact Center Select (ACCS) solution support? (Choose two.)
- A. Active Directory Domain account
- B. IP Office user account
- C. Windows user account
- D. SIP user account
正解: A,C
質問 20
Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)
- A. Skill2
- B. Outbound_Skill1
- C. VM_Skill1
- D. Email_Skill1
- E. OB_Skill1
正解: A,C,E
質問 21
In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.
For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)
- A. IP Office Configuration
- B. ACCS CCMA Configuration
- C. Orchestration Designer (OD)
- D. ACCS CCMM Administrator
正解: A,C
質問 22
Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?
- A. ACCS, Configuration component
- B. IP Office Web Manager
- C. ACCS, Contact Center Manager component
- D. IP Office System Status
正解: D
質問 23
Refer to the exhibit.
What does the Mailbox status relate to?
- A. The connection with the multimedia system is established.
- B. The connection with the web communication server is established.
- C. The connection with the recipient mailbox is established.
- D. The connection with the multimedia database is established.
正解: C
質問 24
Where are the media files that provide music and recorded announcements to contact center applications stored?
- A. The Avaya Aura Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)
- B. The IP Office voice mail system
- C. The Avaya Contact Center Select (ACCS) contact center system
- D. The Avaya Aura Media Server (AAMS) from Communication Manager (CM)
正解: C
質問 25
Which three certificates are needed by the Avaya Contact Center Select (ACCS) server for TLS transport for the Voice proxy and CTI link? (Choose three.)
- A. A CA root certificate from Private or Public CA
- B. A CA root from IP Office server
- C. A signed certificate in .crt format
- D. A signed certificate in .p12 format
- E. A signed certificate in .pl2 format
正解: A,B,D
質問 26
Which two statements about the Avaya Contact Center Select (ACCS) skillset are true? (Choose two.)
- A. Skillsets are referenced in both application flows and scripts.
- B. A skillset is a group of activity codes used for reporting purposes.
- C. Skillsets are only used for reporting purposes.
- D. A skillset is group of agents whose skills are similar.
正解: A,B
質問 27
Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?
- A. CCMS
- B. CCT
- C. CCMM
- D. CCMA
正解: B
質問 28
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.) Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
- A. A short code needs to be added on the IP Office.
- B. A new short code needs to be set up in the ACCS.
- C. A new SIP extension needs to be added to the IP Office.
- D. A corresponding CDN needs to be set up
正解: B,C
質問 29
Refer to the exhibit.
How many email agents are licensed on this Avaya Contact Center Select (ACCS) system?
- A. 0
- B. 1
- C. 2
- D. 3
正解: C
質問 30
Refer to the exhibit.
The SIP Gateway Manager Management Client is showing CTT Proxy is DISCONNECTED.
From the information in the exhibit, what is the root cause of this problem?
- A. The service password in IP Office does not match in ACCS.
- B. The SIP Ext allocated for Avaya Contact Center Select (ACCS) has the Login code incorrectly set.
- C. The TAPI/DevLink3 is not checked in Security Settings.
- D. The system password does not match between IP Office and WebLM.
正解: C
質問 31
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. The ACCS Ignition Wizard
- B. The Configuration component of the ACCS Launchpad
- C. The outbound component of the ACCS Launchpad
- D. The ACCS Multimedia administration component
正解: A,D
質問 32
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