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質問 # 100
A job offer letter should be sent to a selected candidate immediately after:
Response:
- A. Both parties review the employment contract
- B. All contingencies are addressed
- C. The hiring decision is made
- D. Both parties verbally agree to any relocation expenses
正解：C
質問 # 101
Under the factor comparison method, jobs are evaluated through the use of Response:
- A. A comparison with market pricing
- B. Predetermined wage classes
- C. A scale based on compensable factors
- D. A wage/salary conversion table
正解：C
質問 # 102
When an employee's doctor releases the employee to return to work with restrictions, what should happen?
Response:
- A. The employer is obligated to return the employee to the same job without doing all the heavy lifting.
- B. The employer can determine whether there is a way to accommodate the restrictions.
- C. The employer is required to pay the employee the normal rate even if there is no job available with the required restrictions.
- D. The employer must take the employee back and find a way to accommodate the restrictions.
正解：B
質問 # 103
During an annual review, an employee experiences sharp pains in her side. While she tries to stay alert, she misses out on some pertinent information because of:
Response:
- A. psychological noise.
- B. physical noise.
- C. physiological noise.
- D. semantic noise.
正解：C
質問 # 104
When the hiring manager stated to the applicant in the interview, "I notice that you are applying for our job and yet you have a lot more knowledge, experience, and skill than is required for the job. How do you feel about working in a job that is lower than your experience indicates you can perform?" The candidate responds with the statement, "I have always admired and wanted to work at your organization." What interviewing bias is the candidate portraying?
Response:
- A. Halo/horn effect
- B. Similar-to-me error
- C. Cultural noise
- D. Underachiever effect
正解：C
質問 # 105
Girish is a recruiter, and his company is opening several new retail facilities within the next six months in a metropolitan area. He is having difficulty locating interested candidates for their new opening project teams that will work for the first four weeks at each facility.
Which program should he propose to his HR director to address the staffing need?
Response:
- A. Job rotation
- B. Gig workers
- C. Internships
- D. Cross-training
正解：B
質問 # 106
Which term best describes the manner in which adults learn?
Response:
- A. Andragogy
- B. Pedagogy
- C. Kinesthetic
- D. Emotional intelligence
正解：A
質問 # 107
Which type of organizational structure would be most effective for maintaining centralized authority and accountability of specialized departments?
Response:
- A. Functional
- B. Divisional
- C. Line and staff
- D. Matrix
正解：A
質問 # 108
Which of the following statements about a single-rate pay system is true?
Response:
- A. It is typically used for exempt jobs.
- B. It provides opportunity for progression within a single grade level.
- C. It is not applicable in a union environment.
- D. It disregards performance or seniority.
正解：D
質問 # 109
Olivia believes that it is a good idea to conduct an employee survey each year to get input about employee attitudes. Her vice president thinks that employee surveys cost too much money and don't provide much value in the end.
What should Olivia tell the vice president?
Response:
- A. In the modern workplace, employee attitudes are controlling factors. Surveys will help managers regain control of the workplace.
- B. A well-constructed employee survey can provide information about the types of employment benefits employees would find attractive, how they feel about their managers, and if they believe they are being treated fairly. All of these feedback categories can be assigned dollar values and can be compared over time as budget impacts.
- C. The organization Olivia worked at before did an employee survey, and she thinks it would communicate to employees that the employer is willing to listen to them.
- D. Since the professional HR community is suggesting that employee surveys be conducted each year, it would be wise for Olivia's organization to do that also.
正解：B
質問 # 110
Benjamin is the only HR professional working for an engineering firm with 55 employees. For Benjamin to be effective in his solo practitioner role, it is important for Benjamin to:
Response:
- A. Read about the latest HR and employment law trends
- B. Become a member of a professional association
- C. Get at least 8 hours of sleep a night because of his job's stress
- D. Submit budget requests each year justifying a request for more HR staff
正解：A
質問 # 111
Olivia suspects her payroll clerk of embezzlement. She has inspected the records for the past 3 months, and the pattern is clear. But to be sure it is the payroll clerk and not the accounts payable clerk, Olivia wants to confront her and demand she take a lie detector test.
Response:
- A. While lie detector tests can be used for some employees, accounting employees are exempt. You can't test her.
- B. Lie detector tests can be required only in limited circumstances, and this isn't one of them. You can't test her.
- C. Lie detector tests are not permitted for any use by any employer. You can't test her.
- D. Good going, Olivia. You caught her. Sure enough, demanding that she take a lie detector test is a good way to confirm your suspicions.
正解：B
質問 # 112
A benefit of job posting within an organization first is that it:
Response:
- A. Provides a cost-effective manner to target a desired pool of applicants at one time
- B. Allows existing employees to indicate interest in an opening
- C. Provides an easy way to create a database for job vacancies
- D. Allows individuals to maximize their career opportunities within a company
正解：D
質問 # 113
Mary has never before had an employee who caused a physical fight with another employee. The policy in her organization calls for progressive discipline. Mary isn't sure if she should just give the employee a warning or terminate him immediately.
What would you recommend?
Response:
- A. It depends on how other aggressive behavior has been treated in the past. Even though there have not been fights per se, the employee treatment should be guided by history.
- B. It is hard for someone to start a fight by themselves. Both employees should be written up, skipping the oral warning step of progressive discipline.
- C. This is the reason people should learn self-defense. When someone is defending themselves, there should be no reason for employer-imposed discipline. The aggressive employee should be given a written warning, though.
- D. Violent behavior of any kind is justification for immediate dismissal. Even if there is no policy that says violence can result in immediate termination, that is how this situation should be handled.
正解：D
質問 # 114
Which of the following terms refers to collapsing multiple pay ranges into a single-wide pay range?
Response:
- A. Broadbanding
- B. Green circle rates
- C. Pay compression
- D. Wide banding
正解：A
質問 # 115
Which of the following statement is true about medical examinations?
Response:
- A. The exam must be completed for the company's medical staff.
- B. Pre-employment health checklists can be requested before an employment offer is made.
- C. Exams must be job related and can be required only after an employment offer is made.
- D. Temporary employees can be required to submit to a medical exam before employment.
正解：C
質問 # 116
Dabney is the HR manager negotiating a renewal of the contract his organization has with an international union. Since the union is international, he isn't sure if the National Labor Relations Act applies to his situation.
What would you tell him?
Response:
- A. When the union is an international organization, they get to choose between the governance of the ILRA and the NLRA.
- B. He's right to be concerned. It is the International Labor Relations Act (ILRA) that governs his situation with the union.
- C. The NLRA governs all union interactions regardless of the union's scope of involvement.
- D. If Dabney's organization is negotiating in good faith, there is no law that will tell him what to do. Only if he isn't willing to negotiate will the NLRA take effect.
正解：C
質問 # 117
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