Microsoft Dynamic 365 MB-210練習テストエンジン: 今すぐ試そう351試験問題
試験合格保証付きのMicrosoft Dynamic 365 MB-210試験問題集
Microsoft MB-210 認定は、セールス領域で機能コンサルタントとして働きたいプロフェッショナルにとって貴重な資格です。この認定は、候補者の Dynamics 365 Sales に関する知識とスキルを証明し、セールス機能コンサルタント、セールスマネージャー、セールスアナリスト、セールスオペレーションスペシャリストなどのさまざまな職種に適格となります。また、この認定は、就職市場での競争力を高め、認定プロフェッショナルの収益力を増加させます。
Microsoft MB-210(Microsoft Dynamics 365 Sales Functional Consultant)認定試験は、営業プロセスの強い理解とMicrosoft Dynamics 365 Salesの経験を持つ個人を対象としています。この試験は、顧客と協力してビジネス要件を理解し、Microsoft Dynamics 365 Salesを使用してその要件をソリューションに変換する機能コンサルタント向けに設計されています。
質問 # 143
You manage a Dynamics 365 environment for Sales. You create the following rule items to respond to inbound emails from potential customers:
Emails that contain the words support or help must create a new high-priority case.
Emails that contain the words buy or purchase must create a warm-lead record. The words buy and purchase are more important than support or help.
Emails that specifically mention ProductA must always create a hot lead for that product regardless of other words mentioned.
If none of the targeted words are present in an email, a cold lead must be created.
You need to configure the order in which rule items are processed.
In which order should you run the rule items? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
正解:
解説:
1 - Create a hot lead
2 - Create a warm lead
3 - Create a case with high priority
4 - Create a cold lead
質問 # 144
You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.
User1 asks a user named User2 to assist with the opportunity while she is on vacation.
You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.
What should you do?
- A. Instruct User2 to follow the record
- B. Share the record with User2
- C. Grant User2 the security role
- D. Grant User2 the stakeholder role
正解:B
解説:
Explanation/Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/security-dev/use-record- based-security-control-access-records#sharing-records
質問 # 145
You are a Dynamics 365 Sales administrator. The sales team has questions about competitor tracking.
You need to provide answers to the questions from the sales team.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
解説:
Explanation
Graphical user interface, text, application, email Description automatically generated
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/close-opportunity-won-lost-sales
質問 # 146
You need to configure the system to handle all ticket sales.
What should you configure?
- A. Goals
- B. Product Catalog Settings
- C. Discount Lists
- D. Product Bundles
正解:C
解説:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/set-up-discount-list Background Contoso, Ltd. manufactures electronic components for robotic assembly machines. The company specializes in wiring harnesses that are made to customer specifications.
The company's corporate office and a manufacturing plant are in Detroit. The company also has offices and manufacturing plants in the following countries:
China
Germany
Mexico
United Kingdom (UK)
質問 # 147
A customer uses Dynamics 365 Sales and Sales insights sales accelerator. The company wants to use an automatic activity generator. You need to set up the generator.
Which tool should you use? To answer, drag the appropriate tools to the correct scenarios. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
正解:
解説:
Explanation
質問 # 148
A company uses Dynamics 365 for Sales.
You need to reduce the number of pre-sales support days that are available based on the days the company is closed for public holidays.
How should you configure the schedule? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
解説:
質問 # 149
You need to make the appropriate change to the system to ensure that statistics are correct in time for each manager/salesperson meeting.
What should you do?
- A. In the Business Management section of Settings, configure
- B. In the Goals section of App Settings, select
- C. Create a workflow for the Goals entity
- D. In the Goals Settings section of App Settings, select
正解:D
解説:
Explanation
The number of tickets each salesperson sells must be totalled only at the end of the month, before the monthly meeting between the salesperson and their manager.
Salespeople must not be able to check the quantity sold in the system daily.
Topic 4, Contoso Ltd.
Background
Contoso, Ltd. manufactures electronic components for robotic assembly machines. The company specializes in wiring harnesses that are made to customer specifications.
The company's corporate office and a manufacturing plant are in Detroit. The company also has offices and manufacturing plants in the following countries:
* China
* Germany
* Mexico
* United Kingdom (UK)
Current environment
Sales
* Customers who have operations in more than one country are managed by the sales team within the country from which a request originated. However, it is difficult to get information about sales for these customers.
* Each salesperson manually creates customer quotes using Microsoft Word and Excel templates. This causes pricing inconsistencies, which is affecting profitability.
* Customers who have total sales over $1,5M per year receive special Preferred Customer discount pricing on products and services.
* Costs, pricing, and product availability vary greatly by country.
Sales teams
* Each office has a dedicated sales team. Sales are managed by a global team in countries without a sales office.
* Each sales team has a projected revenue target that is tied to the factory capacity in their country, except for the global team. The global team's projected revenue target is derived using a percentage of their actual sales from the previous year.
* Each sales team maintains a spreadsheet in which they record customer requests for quotes (RFQs). The spreadsheets are stored on a network drive.
* Sales team revenue targets are set yearly based on manufacturing capacities at each plant.
* Individual sales targets are based on product lines by quarter.
Current RFQ process
The company defines the following process for processing RFQs:
Requirements
General setup
* Standard functionality must be used when possible.
* All open RFQs must be imported into the solution.
* All information must be accessible to the entire executive management team.
* Country-specific sales information must be accessible only to sales representatives assigned to those teams.
* Sales and quote processes must be standardized across all sales divisions.
* Sales territories must be set up for each country as well as for a global territory.
* The global team will take over the management of RFQs for customers who have operations in more than one region.
* Due to regulatory considerations, the solution must be able to limit the kinds of products that can be sold by region.
RFQ management
* New RFQs must be entered initially into the system as Leads until they are reviewed.
* The default forecast categories must be used.
* Standardized quote formats and product pricing must be enforced across all sales offices.
* All tasks and follow-up activities with customers to close RFQs must be associated directly with the RFQs.
Credit and reference checks
* All new customers must undergo credit and reference checks before estimates are created for any RFQs.
This information will be recorded in a new custom field called Credit Check that has a Yes/No value.
* The finance manager must be assigned the credit and reference review when an RFQ is ready for review.
* If a customer's credit and reference review is unfavorable, the finance manager must follow up with the customer and the sales representative by phone.
* The customer's credit report must be added to the RFQ as a permanent record and for audit purposes.
* The solution must provide both a sample script that the finance manager can use as well as a checklist of how to perform the check.
Reporting
The sales manager dashboard must show the following data:
* Projected revenue and profitability per country by month and fiscal year.
* Projected and current product sales per country by month and fiscal year.
* RFQ Won/Loss revenue comparison by fiscal quarter.
* RFQ status by sales representative within their territory.
* RFQs that are awaiting management approval and how long they have been waiting.
* Sales lost to competitors month over month.
Managers must also be able to track how long an RFQ has been awaiting credit and reference checks, and how many RFQs have had unfavorable results from credit or reference checks.
Issues
* PreferredCustomerA, who has factories in Germany, the UK, and Canada, reports that their sales representatives give different pricing and discounts to customers depending on the country in which the RFQ is initiated.
* Several RFQs that have passed management review but failed standard credit checks have been issued quotes. To prevent this, credit checks must now be done before the management approval meeting.
* Several imported RFQs contain quotes for discontinued products. Updated quotes with current product offers need to be sent to customers.
* CompanyB needs pricing for harnesses for their plants in Germany, the UK, and Argentina.
* CompanyC received a quote for harnesses for their US home office. They need the products for their Canadian plant.
* CompanyD wants sales orders and shipments sent directly to VendorZ, who manufactures several subassemblies for them. VendorZ also builds components for other customers as well as for Contoso, Ltd.
* The chief financial officer (CFO) is concerned about the amount of work that the new credit and reference checks will create. Therefore, a time-study needs to be initiated for that work to see whether an additional person needs to be hired.
質問 # 150
You implement the Dynamics 365 App for Outlook.
You need to associate emails to lead records.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
解説:
Explanation
質問 # 151
An organization uses goals in a hierarchy with parent and child goals in Microsoft Dynamics 365.
A sales manager leaves the organization and will not be replaced. The sales manager's goal has
10 child goals under it.
You want to keep the child goals while removing the sales manager's parent goal from the system.
What action should you take?
- A. Recreate the 10 child goals without the parent goal. Then, delete the old parent and child goals.
- B. Deactivate the parent goal
- C. In each of the 10 child goals, clear the parent goal field and then delete the parent goal.
- D. Delete the parent goal. The 10 child goals will not be affected.
正解:D
質問 # 152
You are using Microsoft Dynamics 365 for sales.
Your marketing department has given you a number of illustrated documents that explain how your product is superior to various competitors.
You have been tasked with adding this material to Dynamics 365 so the salespeople can use and email the material to their prospects, all from within Dynamics 365.
How should you complete this task?
- A. Add the documents as Email Templates associated with the opportunity entity.
- B. Add the documents as sales literature, and associate them with the right competitors.
- C. Add the documents to SharePoint and set up the SharePoint integration with Dynamics 365.
- D. Add the documents as attachments in the notes section for each competitor.
正解:B
質問 # 153
An organization uses Dynamics 365 Sales to manage customer relationships.
When a potential customer submits an email inquiry, the system must create a lead record and send a response.
You need to ensure that a lead record is created for the potential customer and a reply email is sent.
How should you configure the environment? To answer, select the appropriate options m the answer area.
NOTE Each correct selection is worth one point.
正解:
解説:
質問 # 154
You need to set up goals for the salespeople.
How should you set up the configurations? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
解説:
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/goals-overview
質問 # 155
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company uses Dynamics 365 Sales.
You create a playbook to send documents to new sales managers.
You need to configure the system to record all activity associated with each playbook.
Solution: Enable auditing on for the Playbook Activity entity.
Does the solution meet the goal?
- A. Yes
- B. No
正解:B
解説:
Explanation
Activity tracking is enabled in the Playbook template.
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/track-playbook-activities
質問 # 156
A salesperson progresses through the Lead to Opportunity sales process.
You need to identify what needs to be completed to enter the next stage.
Which action should you perform to advance the business process to each subsequent stage? To answer, drag the appropriate actions to the correct stages. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
正解:
解説:
Explanation
Graphical user interface, text, application Description automatically generated
Reference:
https://docs.microsoft.com/en-us/dynamics365/sales/nurture-sales-from-lead-order-sales
質問 # 157
A company uses Dynamics 365 for Sales.
You need to reduce the number of pre-sales support days that are available based on the days the company is closed for public holidays.
How should you configure the schedule? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
解説:
質問 # 158
You are a Dynamics 365 Sales system customizer.
Salespeople report that they cannot search for open and closed opportunities using the search tool in the Quick Find View.
You need to configure the search tool to show the open and closed opportunities in the Customize the System area.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解:
解説:
Explanation
質問 # 159
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Microsoft MB-210試験は、候補者が180分以内に回答しなければならない40〜60の質問から構成されています。試験問題は、多肢選択形式であり、合格点は1000点中700点です。候補者は、テストセンターで対面で試験を受けるか、自分の場所からオンラインで受験することができます。ただし、オンライン監視には安定したインターネット接続とウェブカメラが必要です。Microsoftは、この試験を受ける前に、候補者が営業およびマーケティングにおいて少なくとも2年の経験を持っていることを推奨しています。
テストエンジン練習MB-210テスト問題:https://jp.fast2test.com/MB-210-premium-file.html
Microsoft MB-210日常練習試験は2023年最新のに更新された351問あります:https://drive.google.com/open?id=1-BEc0tD5eZyWWFKfDceoqb60J_xmC3IM