
C-C4H630-34練習テスト問題は更新された80問題あります
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質問 # 31
Which of the following triggers are supported in CX flows? Note: There are 3correct answers to this question.
- A. Event occurrence
- B. Action occurrence
- C. Segment membership
- D. Audience activated
- E. Customer or group update
正解:A、C、E
解説:
Within the SAP Customer Data Platform, CX flows are designed to be triggered by specific events that signify a change or an action related to a customer or group. The supported triggers for CX flows include:
* Event occurrence: This trigger is activated when a specific event is ingested into the platform, indicating an action or change has occurred.
* Customer or group update: This trigger responds to any updates made to customer or group attributes within the platform.
* Segment membership: This trigger is based on the inclusion or exclusion of a customer or group within
* a particular segment, reflecting their changing status or behavior.
These triggers enable the SAP Customer Data Platform to react in real-time to changes in customer data, allowing businesses to deliver personalized experiences at crucial moments in the customer journey.
References = The details provided here are consistent with the information available in the SAP Customer Data Platform documentation, which outlines the various triggers that can initiate CX flows123.
質問 # 32
You want to authenticate requests to event listeners created by the source server application. How can you do this? Note: There are 2 correct answers to this question.
- A. Pass the application key and secret as parameters.
- B. Pass the client-side SSL certificate.
- C. Pass a constructed JWT as the bearer token.
- D. Pass the token generated by OAuth 2.0 protocol.
正解:B、D
質問 # 33
You want to create a calculated indicator. What attributes from the customer schema can you use?
Note:
There are 3 correct answers to this question.
- A. Activity indicators
- B. Actions
- C. Profile
- D. Events
- E. Segments
正解:A、C、E
質問 # 34
Which of the following are steps in a CX flow? Note: There are 3correct answers to this question.
- A. Flow control
- B. Decision
- C. Condition
- D. Trigger
- E. Connector
正解:A、B、D
解説:
In the context of SAP Customer Data Platform, a CX flow is designed using logic blocks that may include triggers, actions, decisions, and flow controls. Triggers are the entry points or conditions that set the context of the CX flow experience. Decisions split a CX flow based on a simple Yes-No logic so that different paths can be created within the CX flow. Flow controls help set the beginning, end, duration, and frequency of communication with a customer on their journey. References = The information is verified from the SAP Learning Journeys and SAP Help Portal, which detail the components of a CX flow, including triggers, actions, decisions, and flow controls12.
質問 # 35
What would you use activity indicators as building blocks for? Note: There are 3 correct answers to this question.
- A. Extensions
- B. Activities
- C. Actions
- D. CX flows
- E. Segments
正解:B、D、E
質問 # 36
What does the warning sign next to the attributes indicate in the Unique Identifiers section of the Customer Profile view?
- A. It indicates that the values of those attributes are shared with other customer profiles.
- B. It indicates that there was an error updating those attributes in the last inbound event.
- C. It indicates that no value is set for those identifier attributes.
正解:A
質問 # 37
Which query syntax is correct when searching for users in SAP Customer Data Platform?
- A. select * from contextualProfile where primaryEmail = '[email protected]'
- B. select * from profile where attribute.primaryEmail = '[email protected]'
- C. Select * from accounts where profile. primaryEmail = '[email protected]'
- D. select * from profile where profile.email = '[email protected]'
正解:D
解説:
When searching for users in the SAP Customer Data Platform, the correct query syntax to use would be:
* B. select * from profile where profile.email = '[email protected]'This syntax is designed to query the customer profiles based on a specific email address, whereprofile.emailrefers to the email attribute within the customer profiles. This query retrieves all profiles where the email address matches the specified value.
Using this syntax ensures that the query is correctly formatted and targeted, allowing for efficient retrieval of customer information based on specific attributes within the platform.
References:
* SAP Customer Data Platform documentation on query syntax and searching for customer profiles.
* Technical guides and reference materials on constructing and executing queries within the SAP Customer Data Platform.
質問 # 38
You are importing birthday data into SAP Customer Data Platform. What kind of pre-processing can you apply to the birthday attribute? Note: There are 2 correct answers to this question.
- A. Verification
- B. Optimization
- C. Validation
- D. Normalization
正解:C、D
質問 # 39
What actions can you perform on a segment? Note: There are 2 correct answers to this question.
- A. Delete
- B. Clone
- C. Activate
- D. Schedule
正解:A、C
質問 # 40
You want to ingest a single event by ID. Which URL do you need to use?
- A. /api/businessunits/{business UnitId}/views/{viewld}/customers/{customerId}
- B. /api/businessunits/{businessUnitId}/views/{viewld}/customers/{customerId}/activities
- C. /api/businessunits/{businessUnitId}/applications/{applicationId}/external/externalld}/events
- D. /api/businessunits/{businessUnitId}/applications/{applicationId}/dataevents/{dataEventId}/ event
正解:D
解説:
To ingest a single event by ID in the SAP Customer Data Platform, the appropriate API endpoint must be used that specifically allows for the identification and ingestion of an event based on its unique identifier:
* B.
/api/businessunits/{businessUnitId}/applications/{applicationId}/dataevents/{dataEventId}/event:
This API endpoint is structured to target a specific event within the context of a business unit and application, using the unique event ID (dataEventId) to precisely locate and ingest the event in question. The endpoint's structure facilitates the targeted ingestion of events, ensuring that the correct event is processed and incorporated into the platform based on its unique identifier.
This method allows for precise control over event ingestion, enabling the integration of specific events into the customer data platform as needed, based on their unique identifiers.
References:
* SAP Customer Data Platform API documentation detailing endpoints for event ingestion.
* Technical guides on ingesting events into the SAP Customer Data Platform using API calls.
質問 # 41
What base URL must be used when making REST calls to SAP Customer Data Platform?
- A. https://cdp.<DATA_CENTER>.gigya.com/
- B. https://dp.<DATA_CENTER>.gigya.com
- C. https://accounts.<DATA_CENTER>.gigya.com
- D. https://sap-cdp.<DATA_CENTER>.gigya.com
正解:A
解説:
When making REST calls to the SAP Customer Data Platform, the base URL to be used is https://cdp.<DATA_CENTER>.gigya.com/. This URL format is necessary for accessing the various REST APIs provided by the platform, which include functionalities for querying existing customer data, ingesting new data into the system, and auditing admin operations, queries, and customer data updates. References = This information is confirmed by the SAP Help Portal documentation, which provides detailed guidance on using the REST APIs for the SAP Customer Data Platform123.
質問 # 42
What are some of the attributes that can be used as criteria to create an audience? Note: There are 3 correct answers to this question.
- A. Segment attributes
- B. Attributes from another audience
- C. Activity attributes
- D. Action attributes
- E. Profile entity attributes
正解:A、C、E
質問 # 43
What are the three core pillars of SAP Customer Data Platform? Note: There are 3 correct answers to this question.
- A. Respect
- B. Unify
- C. Modulate
- D. Activate
- E. Optimize
正解:B、D、E
質問 # 44
You want to authenticate requests to event listeners created by the source server application. How can you do this? Note: There are 2 correct answers to this question.
- A. Pass a constructed JWT as the bearer token.
- B. Pass the one-time password generated by the REST API endpoint.
- C. Pass the SSL certificate of the client.
- D. Pass the user key and secret key as parameters.
正解:A、D
解説:
When using a server application to make API calls to the SAP Customer Data Platform, you can authenticate requests to event listeners by passing a constructed JWT as the bearer token or by using the user key and secret key as parameters. The use of an asymmetric RSA key pair is also mentioned, which is typically involved in the creation of a JWT. However, passing the SSL certificate of the client or a one-time password generated by the REST API endpoint is not specified as a method for authenticating these requests.
References = The information is based on the SAP Customer Data Platform documentation, which details the methods for signing requests to the platform1.
質問 # 45
Which of the following describes a business unit in SAP Customer Data Platform?
- A. The business unit represents the owner of the SAP Customer Data Platform tenant. Each business unit within the organization has separate SAP Customer Data Platform tenants provisioned.
- B. A business unit represents the part of a business responsible for maintaining ongoing business relationships with customers in a given market. A single business unit can include more than one brand.
- C. The business unit is an optional informational attribute of the Console Admin user in SAP Customer Data Platform.
- D. The business unit is a predefined optional attribute in the customer schema; it allows segmenting of B2B customers based on their business hierarchy.
正解:B
解説:
In the SAP Customer Data Platform, a business unit is defined as the part of a business that is tasked with maintaining continuous business relationships with customers within a specific market. This definition implies that a business unit is not just a segment or a division, but a functional entity within the organization that directly interacts with the customer base. Furthermore, it is important to note that a single business unit can encompass multiple brands, indicating that it can operate across different product lines or service offerings under the broader corporate umbrella. References = This information is corroborated by the SAP Help Portal, which provides a clear definition of a business unit within the context of the SAP Customer Data Platform1.
質問 # 46
You need to ingest some customer data into SAP Customer Data Platform observing data compliance regulations. What needs to be configured inside SAP Customer Data Platform before you can do this?
- A. Customer consent
- B. Processing purposes
- C. Segments
- D. Customer subscription preferences
正解:B
質問 # 47
What query syntax do you use for searching customers belonging to a segment using REST API?
- A. select * from profile where segments.<segment-name>=<segment-value>
- B. select * from profile where having(segments, (Segments.name = <segment-name> and segments.value =
<segment-value>)) - C. select * from profile where having(segments, (attributes.segment=<segment-name> and attributes.value=<segment-value>))
- D. select * from profile where attributes.<segment-name>=<segment-value>
正解:D
質問 # 48
You want to implement family customer accounts in SAP Customer Data Platform. What is the best way to do this?
- A. By using segments
- B. By using groups and relationships
- C. By using custom profile attributes
- D. By using a dedicated activity schema
正解:B
解説:
The SAP Customer Data Platform supports the implementation of family customer accounts through the use of groups and relationships. This approach allows for the creation of a unified view of customer contacts, associated accounts, and the relationships within these accounts. By leveraging this structure, organizations can gain enriched, real-time insights into their customer base, which is essential for driving growth and providing a customer-centric experience.
References = This information is corroborated by the SAP Community article discussing the use of the SAP Customer Data Platform for B2B use cases, which outlines the importance of understanding customer relationships and the benefits of having actionable data1.
質問 # 49
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