2026年最新のPEGACPDC25V1試験資料PEGACPDC25V1学習ガイド
お手軽に合格させるPEGACPDC25V1試験にはこちらが提供する問題集PDFテストエンジン
質問 # 32
U+ BankT a retail bank, uses Pega Customer Decision Hub to manage various business changes throughout their operations The bank's team members need to understand which change request type to use tor different business scenarios they encounter Select each change request type on the left, and drag it to the matching scenario descriptions on the right:
正解：
解説：
質問 # 33
U+ Bank, a retail bank, has recently implemented a project in which qualified customers see mortgage offers when they log in to the web self-service portal.
Currently, only the customers who satisfy the following engagement policy conditions receive the Fifteen- year fixed-rate mortgage offer:
The bank decides to make two changes:
1. Update the suitability condition for the Fifteen-year fixed-rate mortgage offer.
2. Introduce a new offer , Twenty-year fixed-rate mortgage.
The following table shows the new engagement policy conditions for both mortgage offers:
What is the best practice to fulfill this change management requirement in the Business Operations Environment?
- A. Create a single change request in the 1:1 Operations Manager portal.
- B. Create two change requests: one in the Pega Customer Decision Hub portal and the other in the 1:1 Operations Manager portal.
- C. Create a single change request in the Pega Customer Decision Hub portal.
- D. Create two change requests in the 1:1 Operations Manager portal.
正解：A
解説：
According to the best practice, a single change request should be created in the 1:1 Operations Manager portal, because both changes are related to the engagement policies and propositions that are managed in this portal. The Pega Customer Decision Hub portal is used to design and test the decision strategies, not the engagement policies and propositions. Verified References: Pega Decisioning Consultant | Pega Academy
質問 # 34
U+ Bank wants to use Pega Customer Decision Hub to display a credit card offer, the Standard Card, to every customer who logs in to the bank website. What three of the following artifacts are mandatory to implement this requirement7 (Choose Three)
- A. Real-time containers.
- B. A business structure.
- C. Customer engagement policies.
- D. Customer contact policies.
- E. An action and the associated web treatment.
正解：A、B、E
解説：
To implement this requirement, you need to create an action and the associated web treatment, a real-time container, and a business structure. An action is a proposition that you want to present to a customer, such as a credit card offer. A treatment is the way you present the action to a customer, such as an image or a text message. A real-time container is a configuration that defines how to deliver actions and treatments to a specific channel, such as a website or a mobile app. A business structure is a hierarchy of business groups and business issues that organizes actions into meaningful categories. Verified References: Pega Academy - Decisioning Consultant - Creating actions and treatments, Pega Academy - Decisioning Consultant - Configuring real-time containers, [Pega Academy - Decisioning Consultant - Defining business structure]
質問 # 35
U+ Bank implemented multiple customer journeys for Its customers. The goal of the bank Is to present the most relevant action for the customer to increase the chance of a positive outcome. U+ Bank is sure that customers see the next best action, regardless of the current journey that they are in.
Which statement is true about customer journeys in Pega Customer Decision Hub?
- A. Actions outside a customer journey are upweighted to ensure that the system also takes them into consideration.
- B. Customers can participate in multiple customer journeys simultaneously.
- C. Customers are placed in all available customer journeys from the start to ensure that the system takes all actions into consideration.
- D. Active customer journeys become inactive when Pega AI detects a better action outside the journey.
正解：B
質問 # 36
A telecommunications company is promoting IPhone upgrades with unlimited data plans. The marketing team notices that a customer explicitly stated in a recent survey that they are not interested in iPhone products. The company wants to apply appropriate engagement policy conditions to respect customer preferences.
Which engagement policy condition type should you use to prevent iPhone offers for customers who express disinterest?
- A. Arbitration rules to deprioritize the customer segment.
- B. Eligibility condition based on customer survey responses.
- C. Suitability condition for customer empathy considerations.
- D. Applicability condition to respect customer preferences.
正解：D
質問 # 37
The development team at U+Bank wants to create multiple test personas for their new engagement strategy quickly. A team member suggests using Pega GenAI features instead of creating a manual persona to improve efficiency and speed up the testing process.
Which advantage does Pega GenAI provide when creating personas compared to manual creation?
- A. Pega GenAI automatically builds engagement policies for every persona it creates.
- B. Pega GenAI removes the need to configure channel context during persona testing.
- C. Pega GenAI creates personas that do not require validation or review after generation.
- D. Pega GenAI allows describing persona traits by using natural language to speed up creation.
正解：D
質問 # 38
In the Impact Analyzer tool, what does It mean when the overall health Indicator of the next best action has a red highlight?
- A. The next best action needs further optimization.
- B. The experiment has insufficient data.
- C. The tool is not functioning properly.
- D. The next best action Is performing exceptionally well.
正解：A
質問 # 39
MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to Improve sales in the current quarter.
Which arbitration factor do you configure to implement the requirement?
- A. Business value
- B. Propensity
- C. Business weighting
- D. Context weighting
正解：D
質問 # 40
MyCo, a telecom company, wants to start promoting data plan offers through SMS to qualified customers. The marketing team needs to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Trigger an external Extract-Transform-Load (ETL) process.
- B. Select a different audience sample with a similar profile.
- C. Run the starting population segment daily.
- D. Select the Refresh the audience checkbox.
正解：D
質問 # 41
U+ Bank's marketing department wants to use the always-on outbound approach to send promotional emails about credit card offers to qualified customers. As a part of this promotion, the bank wants to identify the starting population by defining a few high-level criteria in a segment.
For each condition below, select which two conditions should be defined in Segment and which three conditions should be defined in Engagement policy as best practice.
正解：
解説：
質問 # 42
U+ Bank's marketing department wants to use the always-on outbound approach to send promotional emails about credit card offers to qualified customers. As a part of this promotion, the bank wantsto identify the starting population by defining a few high-level criteria ina segment.
For each condition below, select which two conditions should be defined in Segment and which three conditions should be defined in Engagement policy as best practice
正解：
解説：
質問 # 43
U+ Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.
What else do you configure for the new treatments to be present in the next-best-action recommendations?
- A. No need to do anything. The strategy is auto-generated.
- B. Create a channel strategy specifically for web.
- C. Change the generated decision strategy.
- D. Modify the Next-Best-Action Framework strategy to cater to the new web channel.
正解：A
解説：
When you create a new trigger in the Next-Best-Action Designer, Pega Customer Decision Hub automatically generates a decision strategy for that trigger and channel. You do not need to create or modify any strategies manually. Verified References: Pega Academy - Decisioning Consultant - Creating triggers
質問 # 44
As a decisioning architect, you advise the board on the business issues for which they must use the Next-Best-Action strategy. Which three business issues do you recommend? (Choose Three)
- A. Retention
- B. Service
- C. Collections
- D. Accounting
- E. Resource Planning
正解：A、B、C
解説：
The Next-Best-Action strategy is a customer-centric approach that aims to deliver the most relevant and valuable proposition for each customer at any given moment. You can use the Next-Best-Action strategy to address various business issues that involve customer interactions, such as service, retention, and collections. Service is the process of providing assistance and support to customers who have questions or problems. Retention is the process of preventing customers from leaving or switching to competitors. Collections is the process of recovering unpaid debts from customers who are delinquent or defaulting on their obligations. These are all business issues that can benefit from using the Next-Best-Action strategy. Verified Reference: [Pega Decisioning Consultant | Pega Academy]
質問 # 45
In a decision strategy, to use a customer property in an expression, you
- A. prefix the property with the keyword Customer
- B. use the property as defined without any prefix
- C. define Customer page in Pages & Classes
- D. define the property as a strategy property
正解：C
解説：
In a decision strategy, to use a customer property in an expression, you need to define Customer page in Pages & Classes and specify its class as Data-Customer. This allows you to access customer properties by using dot notation, such as Customer.Age or Customer.Gender. You do not need to define the property as a strategy property, use it without any prefix, or prefix it with the keyword Customer. Verified Reference: [Certified Pega Decisioning Consultant | Pega Academy], Decision strategies
質問 # 46
U+ Bank wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?
- A. Dynamic template
- B. Output template
- C. Email treatment
- D. File template
正解：A
解説：
To implement this requirement, you need to configure a dynamic template in Customer Decision Hub. A dynamic template is a type of template that allows you to define a common action flow pattern for a group of actions that share similar characteristics, such as channel, issue, or group. You can specify which properties and components are required for each action in the group, and how they are mapped to the action flow template. This way, you can reuse the same action flow template for all the credit card actions, while still allowing some variations in their content and configuration. Verified References: Pega Academy - Decisioning Consultant - Creating dynamic templates
質問 # 47
......
PEGACPDC25V1のPDFで合格させるスゴ問題集でPEGACPDC25V1最新のリアル試験問題：https://jp.fast2test.com/PEGACPDC25V1-premium-file.html
有効なPEGACPDC25V1テスト解答PEGACPDC25V1試験PDF：https://drive.google.com/open?id=1bdWt-u8NVb44FYZRcvy_LnhNDk3Cn_yN