
[2025年03月] 最新のSalesforce Advanced-Cross-Channel認定練習テスト問題
確認済みAdvanced-Cross-Channel問題集と解答で一年間無料最速更新
質問 # 14
What happens when a paused journey is resumed?
- A. All contacts who were in Wait steps immediately proceed to the next activity
- B. Wait durations start over for each contact
- C. Users can choose whether or not to extend Wait durations by the length of time the journey was paused
- D. Wait durations are extended by the length of time the journey was paused
正解:C
質問 # 15
Which step must be completed before creating audiences with
Advertising Studio in order to send advertisements to Facebook,
Pinterest, Google or LinkedIn platforms?
- A. No steps are required since it is already configured in your Marketing Cloud account.
- B. Have subscribers opt-in.
- C. Call the platform hotline to ask for permission to send advertisements.
- D. First create and setup a business/advertising account with the audience platform
正解:D
質問 # 16
You are getting an error while trying to make an inbox message as inactive. What could be the possible reason.
- A. Some automation activity is using the inbox message
- B. The message has already been sent. (once started to send cannot mark as inactive)
- C. The message is already scheduled/active
正解:B
質問 # 17
Where can you see ad details for facebook ad campaign. Both advertising campaigns and journey builder)
- A. On the facebook ad channel
- B. Journey builder
正解:B
質問 # 18
How often is the model refreshed for Einstein engagement frequency(uses 2Sday& data)-weekly
- A. Biweekly
- B. daily
- C. hourly
- D. monthly
正解:A
質問 # 19
What is supported as a managed account in Social Studio?
- A. Yelp
- B. Reddit
- C. Amazon
- D. Google My Business
正解:D
質問 # 20
What data is there in mobile connect demographics, select3
- A. Email
- B. channel
- C. Region
- D. City
- E. First name
正解:B、D、E
質問 # 21
What is the fastest method of adding web analytics tags to all posts created in Social Studio Publish?
- A. Workspace Shared Notes
- B. Individually
- C. Post Approvals
- D. Publish Macros
正解:D
質問 # 22
Which user role can beused to set up single sign-on in Social Studio?
- A. Super User
- B. Full User
- C. Environment Owner
- D. Editor
正解:A
質問 # 23
Where are Topic Profiles configured for use in Command Center? 01m 03s
- A. Social Studio Engage
- B. Social Studio Automate
- C. Command Center Admin
- D. Social Studio Admin
正解:D
質問 # 24
What is the fastes way to add a classification to a post?
- A. Macro
- B. Add classification manually to each post.
- C. Classification cannot be added to a post
正解:A
解説:
* Understanding Classifications and Macros:
* Classifications:In Social Studio, classifications are tags or labels you apply to posts to categorize them (e.g., sentiment, product, campaign, etc.). They are essential for analysis and reporting.
* Macros:Macros are pre-defined sets of actions that can be applied to posts with a single click.
They automate repetitive tasks.
* Why Macros are the Fastest:
* Automation:Macros are designed for efficiency. You can create a macro that applies a specific classification (or a set of classifications) to a post automatically.
* One-Click Application:Instead of manually selecting the classification from a dropdown menu for each post, you simply select the post(s) and apply the relevant macro.
* How to Use Macros for Classifications:
* Create a Macro:In Social Studio, go to "Admin" then find "Macros" under your workspace.
Create a new macro and name it appropriately (e.g., "Classify as Positive Sentiment").
* Define Macro Actions:Within the macro, add an action to "Set Classification." Choose the desired classification tag(s).
* Apply the Macro:In Engage, select the post(s) you want to classify. From the action menu, choose your macro.
* Why Other Options Are Incorrect:
* B. Add classification manually to each post:While youcanadd classifications manually, it's time-consuming, especially when dealing with a large volume of posts.
* C. Classification cannot be added to a post:This is incorrect. Classifications are a fundamental part of organizing and analyzing social data in Social Studio.
In Summary:
Macros provide the fastest way to add classifications to posts in Social Studio because they automate the process, allowing you to apply classifications with a single click. Therefore,A. Macrois the correct answer.
質問 # 25
Where would you add a topic profile
- A. Social studio engage
- B. Social studio automate
- C. Workspace settings
- D. Admin settings
正解:D
解説:
* Understanding Topic Profiles:
* Topic profiles are the core of social listening in Social Studio. They define the keywords, social accounts, and other criteria used to capture relevant social media mentions.
* Admin Settings as the Central Hub:
* Admin settings in Social Studio are the central location for managing overall account configurations, user permissions, and, importantly, topic profiles.
* Detailed Steps:
* Access Admin Settings:In Social Studio, you'll click on your profile avatar in the top right corner and then select "Admin".
* Topic Profiles Section:Within the Admin panel, you'll find a dedicated section for "Topic Profiles."
* Create/Edit Topic Profiles:This is where you can create new topic profiles or edit existing ones.
You'll define keywords, include/exclude terms, specify languages, locations, media types, and link social accounts.
* Why Other Options Are Incorrect:
* A. Social Studio Automate:Social Studio Automate is used for automating actions based on rules (e.g., automatically routing posts to different teams, adding classifications). It's not where you create the foundation of social listening (topic profiles).
* C. Workspace Settings:Workspace settings manage collaboration and workflow within a specific workspace. While you might use topic profiles within a workspace, you don't create them there.
* D. Social Studio Engage:Engage is for viewing and interacting with social media content that has already been captured based on your topic profiles. You don't create topic profiles in Engage.
In Summary:
質問 # 26
An administrator needs bankers to see banking-specific Distributed Marketing content and advisors to see advisor-specific Distributed Marketing content. Which two ways can an administrator meet these requirements?
- A. Role Hierarchy
- B. Sharing Rules
- C. Financial Hierarchy
- D. Industry Rules
正解:A、B
解説:
* Understanding the Problem:
* We have two distinct user groups (bankers and advisors) within Distributed Marketing (a part of Marketing Cloud).
* Each group needs to access different sets of marketing content.
* We need to leverage Salesforce's security and sharing model to control this content visibility.
* Why Role Hierarchy (A) is a suitable solution:
* What it is:The Role Hierarchy in Salesforce defines the organizational structure and data visibility based on user roles. Users at higher levels in the hierarchy can typically see data owned by or shared with users below them.
* How it helps:We can create a role hierarchy that reflects the relationship between bankers and advisors. For instance:
* Chief Banking Officer (Top Level)
* Regional Banking Manager
* Banker (Lowest Level for Bankers)
* Chief Advisory Officer (Top level on advisor side)
* Regional Advisory Manager
* Advisor (Lowest level for Advisors)
* Content association:Marketing content can be associated with specific roles. If banking content is associated with the "Banker" role or roles above it, then only users in those roles will see it.
Similarly, advisor content can be associated with the "Advisor" role.
* Default visibility:Users in the "Banker" role and above will not be able to see the content assigned to the "Advisor" role by default.
* Why Sharing Rules (D) is also a suitable solution:
* What it is:Sharing Rules allow you to extend record visibility beyond what's granted by the role hierarchy and organization-wide defaults. They let you share records with specific groups of users based on various criteria.
* How it helps:We can create sharing rules to share:
* Banking-specific content with a public group that contains all "Banker" users.
* Advisor-specific content with a public group that contains all "Advisor" users.
* Granular Control:Sharing rules offer flexibility. We can create owner-based sharing rules (share content based on the content owner's role) or criteria-based sharing rules (share content based on content properties, like a "Content Type" field set to "Banking" or "Advisory").
* Why other options are not ideal:
* B. Financial Hierarchy:There's no standard "Financial Hierarchy" concept within Salesforce's core data model or Distributed Marketing that directly maps to controlling content visibility in this way.
* C. Industry Rules:While Salesforce might have industry-specific solutions or AppExchange apps that use the term "Industry Rules," there's no native "Industry Rules" feature specifically designed to control Distributed Marketing content access.
Implementation Steps Using Role Hierarchy and Sharing Rules:
* Define Roles:
* Go to Setup > Users > Roles.
* Create roles like "Banker" and "Advisor" under appropriate parent roles in your hierarchy.
* Create Public Groups:
* Go to Setup > Users > Public Groups.
* Create a "Bankers" group and add all users with the "Banker" role (and any other relevant roles, like a manager who needs to see the content).
* Create an "Advisors" group similarly.
* Set up Distributed Marketing Content:
* In Marketing Cloud, when setting up Distributed Marketing, associate content with relevant roles.
For example, mark banking-related content as visible to the "Banker" role and above.
* Create Sharing Rules (if needed, or for more refined control):
* Go to Setup > Security > Sharing Settings.
* Under a relevant object (e.g., a custom object that holds your content), create a sharing rule.
* Rule Type:Choose either owner-based (if content ownership determines access) or criteria-based (if content fields determine access).
* Share with:Select the "Bankers" public group for banking content and the "Advisors" group for advisor content.
* Access Level:Choose the appropriate access level (e.g., "Read Only").
In Summary:
By leveraging a combination ofRole Hierarchyto establish baseline visibility andSharing Rulesto grant additional access as needed, the administrator can ensure that bankers see only banking-specific content and advisors see only advisor-specific content within Distributed Marketing.
質問 # 27
What are three out of-the-box product capabilities of Interaction Studio?
- A. E-commerce point of sale features
- B. Machine learning and Al functionality
- C. Managing Direct mail campaigns
- D. A single customer profile that unifies data of each individual
- E. Behavioral tracking of each visitor or customer with business context
正解:B、D、E
質問 # 28
Which two statement are true when using Journey Data and Contact Data within Journey Builder?
Choose 2 answers
- A. journey Data is a set of static values passed into the journey for each contact.
- B. Journey Data is dynamic data that retrieves the latest value upon decision split execution
- C. Contac data is dynamic data that retrieves the latest value upon decision split execution.
- D. Contact Data is a set of static values passed into the Journey for each contact.
正解:A、C
質問 # 29
How often are the Einstein Engagement Scoring models updated?
- A. Daily
- B. Hourly
- C. Monthly
- D. Weekly
正解:C
質問 # 30
What is true about Einstein engagement frequency (EEF). Select 3
- A. Used to determine correct no of mails to be send so that there are less unsubscribes due to email fatigue. email fatigue.
- B. EEF uses only commercial send data not transactional
- C. The model uses data available only in your account
- D. It uses last ISO days engagement data
正解:A、B、C
質問 # 31
Which social network(s) support lead capture in Ad Studio?
- A. Facebook
- B. Instagram
- C. Google Adwords
- D. Linkedin 2%
- E. Twitter
正解:A
質問 # 32
Which two use cases are best suited for the new MC Transactional Messaging API?
- A. Subscription reminders
- B. Order confirmations
- C. Flash Sales
- D. Password Resets
正解:B、D
質問 # 33
What is prerequisite for email/web recommendations: select 2
- A. catalog
- B. collect tracking code
正解:A、B
質問 # 34
Where to create topic profiles in command center?
- A. social automate
- B. command center
- C. social admin
正解:C
質問 # 35
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