[2024年08月25日]C_C4H630_34問題集PDFとテストエンジン 試験問題
検証済みのC_C4H630_34テスト問題集と解答で正確な80問題解答あります
質問 # 14
How can data be ingested into SAP Customer Data Platform? Note: There are 2 correct answers to this question.
- A. Using the source application
- B. Entering data manually in the console
- C. Using the Ingestion API
- D. Uploading a CSV/JSON file in the console
正解：C、D
解説：
Data can be ingested into the SAP Customer Data Platform using the Ingestion API, which allows for the integration of data from various sources. Additionally, data can be uploaded directly into the console in the form of CSV or JSON files, providing a manual method of data entry.
References = The information is corroborated by the SAP Customer Data Platform's official documentation and learning resources, which detail the process of data ingestion through APIs and direct file uploads.
Data ingestion into the SAP Customer Data Platform can be achieved through various methods, ensuring flexibility and convenience in integrating data from different sources. Two valid methods include:
* A. Using the Ingestion API:The Ingestion API provides a programmatic way to send data to the SAP Customer Data Platform, allowing for the automation of data integration processes. This method is suitable for real-time or batch data ingestion, supporting various data types and structures.
* D. Uploading a CSV/JSON file in the console:For manual data uploads or when integrating data from systems that can export data in CSV or JSON formats, this method allows users to directly upload files through the platform's console. This approach is particularly useful for ad-hoc data integration tasks or when dealing with data that does not frequently change.
These methods offer flexibility in how data is ingested into the platform, accommodating different use cases and integration requirements.
References:
* SAP Customer Data Platform documentation on data ingestion methods and APIs.
* User guides on uploading data files and using the Ingestion API within the SAP Customer Data Platform.
質問 # 15
Which of the following statements describe the relationship between workspaces, tenants, and business units?
Note: There are 2 correct answers to this question.
- A. A business unit can contain multiple tenants.
- B. A business unit can contain multiple workspaces.
- C. A tenant can contain multiple workspaces.
- D. A workspace can contain multiple business units.
正解：B、C
解説：
The SAP Customer Data Platform is designed to manage customer data across different levels of organization.
A tenant represents an instance of the platform provisioned for an organization, and within this tenant, multiple workspaces can be created. These workspaces serve as separate environments for development and production purposes. Additionally, a business unit, which is a logical partition within a workspace, can also contain multiple workspaces, allowing for further segmentation and management of customer data within the same organizational unit.
References = This relationship is outlined in the SAP Customer Data Platform documentation available on the SAP Help Portal, which provides comprehensive information on the configuration and management of tenants, workspaces, and business units12.
質問 # 16
What are some valid use cases for audience activation? Note: There are 3 correct answers to this question.
- A. Run targeted email campaigns based on customer activities and preferences.
- B. Update customer loyalty level in a loyalty system.
- C. Merge incoming customer data from ERP backend.
- D. Run marketing campaigns on social media platforms.
- E. Import customer contacts from CRM systems.
正解：A、B、D
質問 # 17
What actions can you perform on a segment? Note: There are 2correct answers to this question.
- A. Delete
- B. Activate
- C. Schedule
- D. Clone
正解：A、B
解説：
Within the SAP Customer Data Platform, you can perform various actions on a segment. Specifically, you can activate a segment to make it available for use in campaigns and other marketing activities. Additionally, you have the option to delete a segment if it is no longer needed or relevant. Activation is a crucial step to ensure that the segment is operational, while deletion helps maintain the organization and efficiency of your segment management by removing obsolete or unused segments.
References = This response is based on the official SAP Customer Data Platform documentation, which provides detailed guidance on managing segments, including the ability to activate and delete them12.
質問 # 18
Which of the following flow controls are supported in CX flows? Note: There are 2correct answers to this question.
- A. Split
- B. Join
- C. Trigger
- D. Wait until duration
正解：B、D
解説：
The SAP Customer Data Platform supports various flow controls within CX flows to manage the customer journey. Specifically, the 'Wait Until Duration' control allows the stalling of a CX flow's path for a specified period or until a certain date and time. The 'Join' control enables the merging of different paths of a CX flow into one. These controls are essential for orchestrating complex customer interactions and ensuring timely engagements.
References = The information is verified and matched with the details provided in the SAP Customer Data Platform documentation and learning resources, particularly the SAP Help Portal and SAP Learning Journey123.
質問 # 19
Which of the following are functionalities of the Event Playground? Note: There are 2 correct answers to this question.
- A. Ingesting a test event with test values provided via a dedicated form
- B. Showing logs and errors at each step of the pipeline, in both table format and JSON
- C. Allowing input of data at each step after the test event is run to verify alternative outcomes
- D. Recording results of test event runs and exporting them as a JSON
正解：A、B
質問 # 20
Which of the following methods are supported in SAP Customer Data Platform to create the action model? Note: There are 2 correct answers to this question.
- A. Adding nodes and assigning their attributes via the REST API
- B. Manually adding nodes and assigning their attributes in the console
- C. Dragging and dropping a JSON file that contains the schema structure onto the canvas
- D. Dragging and dropping a CSV file that contains the schema structure onto the canvas
正解：B、C
質問 # 21
In-store purchase information from known customers is ingested from the point-of-sale (POS) to SAP Customer Data Platform. Which type of Customer Profile is recommended to use for this scenario?
- A. Contextual Profile
- B. Unified Customer Profile
- C. Activity Profile
- D. User Profile
正解：B
質問 # 22
In-store purchase information from known customers is ingested from the point of sale (POS) to SAP Customer Data Platform. Which type of customer profile is recommended for this scenario?
- A. Contextual Profile
- B. Unified Customer Profile
- C. Activity Profile
- D. User Profile
正解：B
解説：
* The Unified Customer Profile (UCP) is the ideal choice in this scenario. Here's why:
* Persistent Data: A UCP stores customer data persistently, including historical purchase records from the POS. This allows for long-term analysis of customer behavior.
* Connected Identity: The UCP can link the in-store purchase data with other customer identifiers (e.g., loyalty program ID, online account), creating a comprehensive, cross-channel view of the customer.
* References:
* SAP Help Portal: Unified Customer Profile (Find the latest documentation on the SAP Help Portal) For integrating in-store purchase information from known customers coming from Point of Sale (POS) systems into the SAP Customer Data Platform, the most suitable profile type is:
* D. Unified Customer Profile:This profile type consolidates data from multiple sources, including in-store purchases, into a cohesive, single view of the customer. The Unified Customer Profile encompasses various data points, such as demographic information, online and offline activities, and purchase history, providing a comprehensive understanding of the customer's interactions with the brand across different channels.
Using the Unified Customer Profile for in-store purchase information enables businesses to enrich existing customer profiles with valuable transactional data, enhancing customer insights and enabling more personalized engagement strategies.
References:
* SAP Customer Data Platform documentation on customer profiles and data integration.
* Best practices for incorporating POS data into the Unified Customer Profile within the SAP Customer Data Platform.
質問 # 23
The search API for a single customer record does not show any segments tied to the profile but you can see the segments in the customer dashboard. What could be the reason for this?
- A. The query API is not using the Unified Profile view ld.
- B. Segment fields are not part of the processing purpose for the record.
- C. Segment data is never returned by the query API.
- D. Permissions for the API authorization keys are not set up correctly.
正解：D
質問 # 24
Which of the following merge rules must be defined at attribute level?Note: There are 2 correct answers to this question.
- A. Decide whether to override existing data, based on the quality of the incoming and existing data
- B. Decide whether to concatenate the incoming value with the existing value of the same attribute
- C. Decide what to do if a data conflict occurs for an identifier attribute
- D. Decide whether more than one value can be saved for an attribute
正解：C、D
質問 # 25
What are the three core pillars of SAP Customer Data Platform? Note: There are 3 correct answers to this question.
- A. Respect
- B. Activate
- C. Modulate
- D. Unify
- E. Optimize
正解：B、D、E
質問 # 26
Which statements describe preconfigured matching rules? Note: There are 2 correct answers to this question.
- A. The Unified Customer Profile rules can be edited, re-ordered and deleted.
- B. The Contextual Profile rules cannot be edited, but can be re-ordered.
- C. The Unified Customer Profile rules can be edited and re-ordered, but not deleted.
- D. The Contextual Profile rules cannot be edited or re-ordered.
正解：C、D
質問 # 27
What does the Overview tab display in the customer dashboard?
- A. Reporting of customer order activities that are part of the customer profile
- B. Aggregate reports of all activities that are part of the customer profile
- C. Identifiers that are used in matching the customer profile
- D. All the activities and segments and processing purpose for the customer profile
正解：A
質問 # 28
What does the Overview tab display in the customer dashboard?
- A. Aggregate reports of all activities that are part of the customer profile
- B. Identifiers that are used in matching the customer profile
- C. All the activities, segments and processing purposes for the customer profile
- D. Reporting of customer order activities that are part of the customer profile
正解：C
解説：
The Overview tab in the customer dashboard of the SAP Customer Data Platform displays a comprehensive view of the customer profile. This includes all the activities associated with the customer, the segments to which the customer belongs, and the processing purposes for which the customer data is used. It provides a clear visual representation of the customer relationship, streamlined from various source applications, with key metrics and performance indicators (KPIs).
References = This information can be found in the SAP Customer Data Platform documentation, specifically within the SAP Help Portal's section on the Customers Dashboard1.
質問 # 29
You want to match the outbound data to the destination platform's format. Which normalization rules can be applied? Note: There are 3 correct answers to this question.
- A. Remove spaces
- B. Remove special characters
- C. Remove punctuation
- D. Append strings
- E. Find and replace
正解：A、C、E
質問 # 30
What do you need to configure in order to send data from SAP Customer Data Platform to a target system?
- A. Events
- B. Actions
- C. REST APIs
- D. Segments
正解：B
解説：
In order to send data from the SAP Customer Data Platform to a target system, you need to configure
'Actions'. Actions are a part of the outbound integration capabilities of the SAP Customer Data Platform.
They are used to define the specific operations that should be performed with the data, such as sending it to a target system. This is done by configuring the action to connect to the target system's API, defining the data payload, and specifying when the action should be triggered. The SAP Customer Data Platform allows for the creation of custom actions or the use of pre-built actions for common tasks1.
References = The explanation provided is based on the information available in the SAP Help Portal documentation for the SAP Customer Data Platform
質問 # 31
You need to ingest some customer data into SAP Customer Data Platform while observing data compliance regulations.
What needs to be configured inside SAP Customer Data Platform before you can do this?
- A. Activity indicators
- B. Customer opt-in to subscription
- C. Customer consent
- D. Processing purposes
正解：D
解説：
Before ingesting customer data into the SAP Customer Data Platform (CDP), it is essential to configure processing purposes within the system. This is a built-in mechanism that identifies the different purposes for handling customer data that streams into and out of the system. The processing of personal data is governed by regional and local regulations, such as GDPR and CCPA. The CDP ingestion process allows businesses to ensure compliance with these regulations, restrictions, and policies applicable to customer data usage. It is important to note that the CDP ingestion process does not collect, audit, or handle the actual collection of processing purposes. Instead, it allows for storing those collected purposes and applying data governance based on those purposes. In the context of CDP, the processing purpose is sent as data points in an event from a source, and multiple processing purposes may be defined per business unit. Only those processing purposes needed for managing customer data in CDP should be added.
References = The detailed explanation is based on information found in the SAP Help Portal, specifically within the documentation for processing purposes in the SAP Customer Data Platform1.
質問 # 32
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