[2024年07月] 検証済みAPICS CTSCリアル豪華お試しセット試験問題集でPDF
CTSC問題集PDF最新 [2024年最新] 究極の学習ガイド
質問 # 36
Why is external benchmarking against similar supply chains recommended in the development of a balanced scorecard?
- A. To improve supply chain sustainability and reduce carbon footprint
- B. To understand how the company is strategically aligning its supply chain performance and how its performance compares
- C. To identify opportunities for supply chain expansion into new markets
- D. To reduce supply chain costs by implementing best practices from competitors
正解：B
解説：
Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, external benchmarking against similar supply chains is recommended in the development of a balanced scorecard because it helps the company to understand how it is strategically aligning its supply chain performance and how its performance compares to thebest-in-class or industry standards1.External benchmarking can also help the company to identify the gaps and opportunities for improvement in its supply chain processes, practices, and capabilities1.A balanced scorecard is a performance measurement tool that assesses an organization and its supply chain from four different perspectives: customer, internal process, learning and growth, and financial1.By using external benchmarking, the company can set realistic and relevant targets and goals for each perspective, and monitor and evaluate its progress and performance1.
1: https://www.ascm.org/ctsc-ecm/
質問 # 37
What is the frozen time fence in the process of scheduling and managing the execution of activities required to create a product?
- A. A timeline that outlines when certain parts or product formulations need to be produced
- B. A barrier that prevents any changes from being made without senior management approval
- C. A standard for setup and run in the factory layout
- D. A metric used to measure the effectiveness of intermediate production or value-adding activities
正解：B
解説：
Explanation
According to the ASCM CTSC Exam Content Manual, the frozen time fence is defined as "a point in time within the planning horizon of the master scheduling process that marks a boundary inside of which no changes can be made to the schedule without senior management approval" (p. 18). The frozen time fence helps to protect the production plan from disruptions and uncertainties, and to ensure the stability and reliability of the supply chain. The frozen time fence is usually set at the cumulative lead time of the product, or the time required to procure or produce the product from scratch. The other options are not related to the concept of the frozen time fence.
質問 # 38
In addition to creating an internal and external profile of the organization, which of the following items is needed to define the scope of the supply chain transformation project?
- A. SWOT analysis
- B. Value proposition statement
- C. Business description
- D. Strategic background
正解：D
解説：
Explanation
According to the CTSC exam content manual1, the strategic background is one of the items needed to define the scope of the supply chain transformation project, along with the internal and external profile of the organization. The strategic background includesthe vision, mission, values, goals, and objectives of the organization, as well as the drivers and enablers of the transformation.
質問 # 39
Which of the following models explains how accidents happen in complex systems?
- A. Fast chain
- B. Continuous flow
- C. Herringbone
- D. Swiss cheese
正解：D
解説：
Explanation
According to the CTSC Ex-am Content Manual1,the Swiss cheese model is one of the accident models that explains how accidents happen in complex systems. The model compares the system to a stack of slices of Swiss cheese, where each slice represents a layer of defense or protection against hazards. The holes in the cheese represent weaknesses or failures in each layer. Normally, the holes do not align and the system is safe.
However, when the holes align, a hazard can penetrate through the layers and cause an accident. The model illustrates how multiple factors and conditions can combine to create a pathway for an accident.
1: https://www.ascm.org/ctsc-ecm/
質問 # 40
A firm wants to update its supply chain network design to enable auto re-sizing based on changes in product flow within the network. This update will place the firm at what stage in the Capability Maturity Model within Supply Network Design?
- A. Advanced
- B. Ad-hoc
- C. Leading
- D. Typical
正解：C
質問 # 41
For customized offerings with infrequent demand, which operating model should be chosen?
- A. Engineer-to-order (ETO)
- B. Make-to-order (MTO)
- C. Configure-to-order (CTO)
- D. Make-to-stock (MTS)
正解：A
解説：
Explanation
ETO is an operating model that involves designing and producing customized products or services based on the specific requirements of each customer1.ETO is suitable for customized offerings with infrequent demand, as it allows the organization to create unique and differentiated value propositions for each customer, and to avoid holdingexcess inventory of products that may not sell well2.ETO also enables the organization to leverage its engineering and innovation capabilities, and to charge a premium price for its customized solutions3.
The other options are not suitable for customized offerings with infrequent demand, as they involve standardizing some or all of the production process, which reduces the degree of customization and differentiation.MTS is an operating model that involves producing products in advance based on forecasted demand, and then selling them from stock1.MTO is an operating model that involves producing products only after receiving a customer order, but using standardized components and processes1.CTO is an operating model that involves producing products based on a customer order, but using a predefined set of options and configurations1.
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質問 # 42
A smartwatch seller wants to determine how many units of a new model release are required to be held as finished goods and how many units should be held as work-in-process (WIP) stock leading to the new model launch date. Which of the following analyses will allow the manufacturer to calculate the required stock levels to avoid backlogs, inventory losses, and other issues?
- A. Predictive analysis
- B. Scenario-based analysis
- C. Descriptive analysis
- D. Prescriptive analysis
正解：B
質問 # 43
When planning to reduce distribution costs, which of the following factors is important to include in the calculation?
- A. Cost of implementing the new materials flow network
- B. The cost of capital in warehousing
- C. The costs of excess and obsolete inventory
- D. Projected operating cost increases for inventory control
正解：A
解説：
Explanation
According to the CTSC Learning System, one of the factors that affects the distribution costs is the cost of implementing the new materials flow network, which includes the costs of designing, building, and operating the network of warehouses, distribution centers, and transportation modes1.The cost of implementing the new materials flow network can be significant and should be included in the calculation of the total cost of ownership (TCO) of the distribution system1.The other factors listed in the question are not directly related to the distribution costs, but rather to the inventory costs, which are a separate component of the TCO1.
質問 # 44
The SCOR level 1 metrics for the performance attribute of Cost are:
- A. total supply chain management and cash-to-cash cycle time.
- B. earnings before interest and taxes (EBIT) as a percent of revenue and COGS.
- C. total supply chain management and cost of goods sold (COGS).
- D. total supply chain management, COGS, and cash-to-cash cycle time.
正解：C
解説：
Explanation
the SCOR level 1 metrics for the performance attribute of Cost are total supply chain management and cost of goods sold (COGS).Cost is defined as "the costs associated with operating the supply chain, including labor, material, and transportation"2.Total supply chain management cost (TSCM/CO.1.1) is "the sum of the costs associated with the SCOR Level 2 processes to Plan, Source, Deliver, and Return"2.Cost of goods sold (COGS/CO.1.2) is "the direct costs attributable to the production of the goods sold by a company"3.These metrics measure the financial efficiency and effectiveness of the supply chain processes and activities14.
1:Supply Chain Operations Reference Model Revision 114:SCOR Metrics - scpiteam.com2:CLL037 DoD Supply Chain Fundamentals - Defense Acquisition University3:Cost of Goods Sold - COGS Definition - Investopedia
質問 # 45
Organizational roles and responsibilities should focus on which of the following areas to clarify who is responsible and accountable for each supply chain activity after the transformation initiative is complete?
- A. Sales, operations, and logistics
- B. Product management, product development, and quality
- C. Sales, accounting, and engineering
- D. Sales, product management, and product development
正解：A
解説：
Explanation
According to the ASCM, one of the key steps in supply chain transformation is to define the organizational roles and responsibilities for each supply chain activity, and to ensure that they are aligned with the business strategy and customer expectations1.The ASCM also suggests that the supply chain activities can be grouped into three main categories: sales, operations, and logistics2.These categories reflect the core functions of the supply chain, from planning and executing the demand and supply, to delivering the products and services to the customers2. Therefore, organizational roles and responsibilities should focus on these three areas to clarify who is responsible and accountable for each supply chain activity after the transformation initiative is complete. Some examples of the roles and responsibilities in each area are:
Sales: Responsible for generating and managing the customer demand, forecasting the sales volume, and ensuring customer satisfaction and loyalty.Examples of roles are sales manager, account manager, customer service representative, and demand planner2.
Operations: Responsible for producing and sourcing the products and services, managing the inventory and quality, and optimizing the cost and efficiency.Examples of roles are operations manager, production manager, procurement manager, and quality manager2.
Logistics: Responsible for transporting and distributing the products and services, coordinating with the suppliers and carriers, and ensuring the delivery speed andreliability.Examples of roles are logistics manager, warehouse manager, transportation manager, and distribution manager2.
質問 # 46
A manufacturing company has identified a bottleneck in the production process that is affecting product quality and customer satisfaction. Which of the following total quality management (TQM) principles would be most relevant to address this issue?
- A. Process management
- B. Leadership
- C. Continuous improvement
- D. Employee involvement
正解：C
解説：
Explanation
Continuous improvement is a TQM principle that involves constantly seeking ways to enhance the quality of products, services, and processes by reducing waste, errors, and defects. A bottleneck in the production process is a sign of inefficiency and poor quality that can be improved by applying various tools and techniques such as lean, Six Sigma, Kaizen, or PDCA.
質問 # 47
Which of the following trends is a driver for change in agile operations execution?
- A. Products are becoming less complex and using less raw materials.
- B. Product labeling is becoming more enhanced, including translation into additional languages.
- C. Research and development (R&D) cycles are fast and inexpensive.
- D. The requirements for transaction documentation, including use of blockchain, are decreasing.
正解：B
質問 # 48
A company is developing a supply chain strategy that is more focused on creating value. Based on this approach, which of the following steps is the most important for this company to take?
- A. Assess suppliers' capabilities.
- B. Design internal operations to meet customers' requirements.
- C. Study and benchmark the company's operations.
- D. Analyze the inbound flow to the company's facility.
正解：B
解説：
Explanation
According to the ASCM CTSC Exam Content Manual, a supply chain strategy that is more focused on creating value is based on the principle of customer-centricity1.This means that the supply chain strategy should align with the value proposition and expectations of the target customers, and deliver superior value to them in terms of quality, cost, service, and innovation12.Therefore, the most important step for this company to take is to design its internal operations to meet customers' requirements, such as product specifications, delivery time, customization options, and after-sales support13.This will help the company to differentiate itself from competitors, increase customer satisfaction and loyalty, and enhance its profitability and market share12.
1: ASCM CTSC Exam Content Manual, page 12.2:A new era for procurement: Value creation across the supply chain | McKinsey3:Strategic Value Creation in a Supply Chain - IGI Global
質問 # 49
Best-in-class companies consistently and significantly do better than their competitors because they:
- A. utilize benchmark supply chain metrics to gauge performance.
- B. remove industry bias and generate graphical and analytical summaries.
- C. streamline supply chain practices for delivering products and services.
- D. use more cutting edge technology compared to their peers.
正解：A
解説：
Explanation
According to the CTSC Exam Content Manual1, best-in-class companies consistently and significantly do better than their competitors because they utilize benchmark supply chain metrics to gauge performance.
Benchmarking is the process of comparing one's own performance with that of other organizations or industry standards, and identifying the best practices and gaps for improvement. Benchmarking helps best-in-class companies to set realistic and achievable goals, monitor progress, and drive continuous improvement.
1: https://www.ascm.org/ctsc-ecm/
質問 # 50
One main goal of pursuing a digital supply chain transformation is:
- A. maximizing sales through the e-commerce channel.
- B. achieving perfect order fulfillment across all sales channels using technology.
- C. integrating all supply chain tools and technologies to increase operational efficiencies.
- D. building sustainable competitive advantage through integrated capabilities.
正解：D
解説：
Explanation
According to the ASCM site, the goal of the CTSC certification is to help supply chain professionals develop the skills and knowledge to lead a successful digital transformation that creates value and competitive advantage. The certification covers topics such as digital strategy, business model innovation, customer-centricity, and integrated capabilities. Therefore, option B best reflects the main goal of pursuing a digital supply chain transformation.12
質問 # 51
Which of the following examples represents a risk avoidance strategy?
- A. Delay of entry into a market or market segment
- B. Hedging procurement of raw materials
- C. Mitigation of uncertain market events
- D. Postponed product differentiation
正解：A
質問 # 52
Which of the following behaviors is the best example of a digital supply chain integrator?
- A. Conducting regular training programs for all employees on the company's supply chain tools
- B. Timely communication of issues through functional silos made electronically
- C. Reaching across functional and technological boundaries to seek information and understanding
- D. Sharing updates of digital supply chain projects though intranet and e-newsletters
正解：C
解説：
Explanation
According to the ASCM CTSC Exam Content Manual, a digital supply chain integrator is a role that involves connecting the digital and physical supply chain elements, and enabling the flow of data and information across the end-to-end supply chain1. This requires reaching across functional and technological boundaries to seek information and understand-ing, and to collaborate with internal and external partners to optimize the supply chain performance2. The other options are not specific to the digital supply chain in-tegrator role, as they are common behaviors for any supply chain professional.1: ASCM CTSC Exam Content Manual, page
9.2:3
質問 # 53
Which of the following options is the most appropriate step in establishing performance targets?
- A. Use internal best-in-class divisions' metrics as baseline key performance indicators (KPIs) for similar functions in the company.
- B. Communicate the index of best-in-class companies in a monthly newsletter to internal employees.
- C. Conduct a survey with all functional team managers and get consensus to the metrics in the scorecard.
- D. Ensure the data being used in the metric calculations are accurate and have been collected recently.
正解：D
質問 # 54
Which of the following terms is used in the SCOR model to prioritize metrics and estimate target performance level?
- A. Above par
- B. Superior
- C. Value-added
- D. Optimized
正解：D
解説：
Explanation
According to the ASCM SCOR Digital Standard, the SCOR model uses the term optimized to indicate the highest level of performance for a given metric. Optimized metrics are those that are prioritized by the organization and have a target performance level that is based on the best-in-class benchmark or the desired competitive advantage. The SCOR model defines six levels of performance for each metric: inferior, poor, nominal, competitive, advantage, and optimized (p.17)1. The other options are not used in the SCOR model to prioritize metrics and estimate target performance level.
質問 # 55
Effective collaborative relationships with supply chain partners are more likely to be forged when a team buys into which of the following three areas?
- A. Planning, doing, and checking
- B. Accountability, business alignment, and vision statement
- C. Vision statement, mission statement, and code of conduct
- D. Communication, documentation, and exchange of feedback
正解：B
解説：
Explanation
According to the CTSC Enterprise and Supply Chain Management (ESCM) manual, effective collaborative relationships with supply chain partners are more likely to be forged when a team buys into three areas:
accountability, business alignment, and vision statement1.Accountability means that each partner is responsible for delivering on their commitments and adhering to the agreed-upon rules and standards1.Business alignment means that each partner aligns their objectives, strategies, and processes with the overall goals of the supply chain network1.Vision statement means that each partner shares a common vision of the desired future state of the supply chain and how to achieve it1.
1: https://www.ascm.org/ctsc-ecm/
質問 # 56
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