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質問 # 25
Which phase of the project is the time to maximize on the employees' new awareness and management support?
- A. Benchmark
- B. Milestones
- C. Timelines
- D. Structure
正解：B
解説：
Explanation
Milestones are important events in a project that mark the completion of a major deliverable or the achievement of a key goal. They are a good time to check in with employees and management to see how they are feeling about the project, and to get their feedback on how things are going. This is also a good time to reinforce the importance of the project and to get everyone re-committed to its success.
The other three options are not as good times to maximize on the employees' new awareness and management support. Timelines are important, but they are not as important as milestones in terms of getting people's attention. Benchmarks are useful for tracking progress, but they are not as good for getting people's buy-in.
Structure is important for organizing a project, but it is not as important as milestones for motivating people.
So, the answer to the question is that the milestones phase of the project is the time to maximize on the employees' new awareness and management support.
Here are some specific things that you can do at the milestones phase to maximize on employee awareness and management support:
Hold a team meeting to celebrate the milestone and to discuss the next steps.
Send out a communication to all employees and managers, highlighting the milestone and thanking everyone for their hard work.
Meet with management to discuss the project's progress and to get their feedback.
Use the milestone as an opportunity to reinforce the importance of the project and to get everyone re-committed to its success.
質問 # 26
Which statement is authorized at an appropriate level and should codify the company's attitude to a particular risk?
- A. Process Document
- B. QMS Document
- C. Policy Statement
- D. Privacy Statement
正解：C
解説：
Explanation
A policy statement is a statement that is authorized at an appropriate level and should codify the company's attitude to a particular risk. A policy statement is a document that defines the scope, objectives, principles, roles, and responsibilities of a business continuity management program. It should also express the organization's commitment to managing risks and ensuring continuity of its critical functions and processes. A policy statement should be approved by senior management and communicated to all relevant stakeholders.
Verified References:
https://www.iso.org/publication/PUB100442.htmlhttps://phoenixnap.com/blog/what-is-business-continuity-mana
質問 # 27
In the event of a disaster, notification shall be given to each employee by either the HR Department Manager or through the firm's emergency notice system.
- A. True
- B. False
正解：A
解説：
Explanation
In the event of a disaster, notification shall be given to each employee by either the HR Department Manager or through the firm's emergency notice system. This is true because communication is a vital component of any disaster recovery and business continuity plan. Employees need to be informed of the situation, their roles and responsibilities, and the actions they need to take to ensure their safety and the continuity of the business.
The HR Department Manager or the emergency notice system are the designated channels for communicating with employees during a disaster. Verified References:
https://www.ready.gov/business-continuity-planhttps://www.csoonline.com/article/515730/business-continuity-a
質問 # 28
Which type of management is an often used term, but has so many different connotations to different people that invariably the message of its meaning gets confused?
- A. Functional
- B. Technical
- C. Strategic
- D. Operational
正解：C
解説：
Explanation
Strategic management is the type of management that is an often used term, but has so many different connotations to different people that invariably the message of its meaning gets confused. Strategic management is the process of defining and executing the long-term vision, goals, plans, and actions of an organization. Strategic management involves analyzing the internal and external environment, formulating strategies, implementing them, and evaluating their outcomes. Strategic management can be complex and challenging, as it requires alignment and integration of various aspects of the organization, such as culture, structure, resources, capabilities, stakeholders, markets, competitors, or regulations. Verified References:
https://www.investopedia.com/terms/s/strategic-management.asp
https://phoenixnap.com/blog/what-is-business-continuity-management
質問 # 29
A consultant is a person who borrows your watch to tell you the time, charges you for doingso and then sells you back your watch.
- A. False
- B. True
正解：A
解説：
Explanation
A consultant is a person who borrows your watch to tell you the time, charges you for doing so and then sells you back your watch. This is false because it is a cynical and unfair description of a consultant's role and value. A consultant is a person who provides professional or expert advice in a specific field or domain. A consultant can help an organization to identify problems, analyze situations, develop solutions, implement changes, improve performance, or achieve goals. A consultant can also provide knowledge, skills, tools, or resources that the organization may not have or need temporarily. Verified References:
https://www.investopedia.com/terms/c/consultant.asphttps://phoenixnap.com/blog/what-is-business-continuity-m
質問 # 30
Which type of risks result from business decisions that are influenced by changes in markets, liquidity changes and credit risks?
- A. Strategic
- B. Technical
- C. Financial
- D. Operational
正解：C
解説：
Explanation
Financial risks are the risks that result from business decisions that are influenced by changes in markets, liquidity, and credit. Financial risks are the uncertainties or variabilities of the financial performance or position of an organization due to factors such as interest rates, exchange rates, inflation, credit ratings, debt levels, or cash flows. Financial risks can affect an organization's profitability, solvency, liquidity, or valuation.
Verified References:
https://www.investopedia.com/terms/f/financialrisk.asphttps://www.thebci.org/training-qualifications/good-pract
質問 # 31
Which of the following four are action approach crisis and post-crisis management? (Choose four R's)
- A. Reduction
- B. Readiness
- C. Rustic
- D. Rss Feed
- E. Recovery
- F. Response
正解：A、B、E、F
解説：
Explanation
The four R's are action approaches for crisis and post-crisis management. They are:
Reduction: This approach aims to prevent or mitigate the occurrence or impact of a crisis by identifying and addressing the root causes, vulnerabilities, and risks.
Readiness: This approach aims to prepare for a potential crisis by developing plans, policies, procedures, systems, teams, and resources that can enable a timely and effective response.
Response: This approach aims to manage a crisis by activating the plans, policies, procedures, systems, teams, and resources that can contain, control, and resolve the situation.
Recovery: This approach aims to restore normal operations after a crisis by implementing actions that can repair damages, restore functions and processes, resume services and products, recover losses, and learn lessons. Verified References:
https://www.cisco.com/c/en/us/solutions/hybrid-work/what-is-business-continuity.html
https://phoenixnap.com/blog/what-is-business-continuity-management
質問 # 32
There are several reasons why a company would develop and implement a business continuity plan. Which of the following properly describes the best reason?
- A. To increase liability
- B. The continuation of a company
- C. Properly react to disasters
- D. Compliance with regulations
正解：B
解説：
Explanation
The primary reason for developing and implementing a business continuity plan is to ensure the continuation of a company's critical functions and processes in the face of a disruption that may otherwise cause severe losses or damage to the company's reputation, assets, customers,or stakeholders. A business continuity plan can help a company to resume operations as quickly as possible after a disruption, minimize the impact on its performance and profitability, protect its brand and image, and fulfill its legal and contractual obligations.
Verified References:
https://www.ready.gov/business-continuity-planhttps://drii.org/resources/professionalpractices/EN
質問 # 33
Individual accountability for the management of the risk should be clearly established.
- A. True
- B. False
正解：A
解説：
Explanation
Individual accountability for the management of the risk should be clearly established. This is true because accountability is one of the key principles of business continuity management. Accountability means that each person involved in the business continuity management program has a clear understanding of their roles and responsibilities, as well as the authorityand resources to perform them. Accountability also means that each person is held responsible for their actions and outcomes, and that they report on their performance and progress regularly. Verified References:
https://www.iso.org/publication/PUB100442.htmlhttps://phoenixnap.com/blog/what-is-business-continuity-mana
質問 # 34
Which of the following can threats be considered? (Choose three)
- A. Water
- B. Fire
- C. Operational failure
- D. Supply chain failure
- E. Technology failure
正解：A、B、E
解説：
Explanation
Threats can be considered any events or situations that can cause harm or disruption to an organization's functions or processes. Threats can be natural, human-made, or technological in origin. Some examples of threats are water (such as floods, leaks, or spills), technology failure (such as system crashes, cyberattacks, or power outages), and fire (such as arson, accidents, or explosions). Verified References:
https://www.iso.org/publication/PUB100442.htmlhttps://phoenixnap.com/blog/what-is-business-continuity-mana
質問 # 35
Which type of planning requires the commitment of significant financial and human resources for situations that may never even occur?
- A. Contingency
- B. Technical
- C. Review
- D. Operational
正解：A
解説：
Explanation
Contingency planning is the type of planning that requires the commitment of significant financial and human resources for situations that may never even occur. Contingency planning is the process of developing alternative courses of action in case the preferred plan fails or an unexpected event occurs. Contingency planning aims to reduce the impact and uncertainty of potential disruptions and ensure the continuity of the organization's functions and processes. Contingency planning can be costly and time-consuming, as it involves identifying risks, analyzing scenarios, developing strategies, testing plans, and maintaining readiness.
Verified References:
https://www.iso.org/publication/PUB100442.htmlhttps://phoenixnap.com/blog/what-is-business-continuity-mana
質問 # 36
Which Process can be both time consuming and expensive as a result, management will expect tangible benefits to be achieved by the process?
- A. Business Process Planning
- B. Business Contingency Planning
- C. Business Continuity Planning
- D. Business Ethical Planning
正解：C
解説：
Explanation
Business continuity planning is the process of identifying, developing, and implementing strategies and plans to ensure the continuity of an organization's critical functions and processes in the event of a disruption. It can be both time consuming and expensive, as it requires a thorough analysis of risks, impacts, resources, and recovery options. However, management will expect tangible benefits from the process, such as reduced losses, increased resilience, improved reputation, and compliance with regulations. Verified References:
https://www.ready.gov/business-continuity-plan https://drii.org/resources/professionalpractices/EN
質問 # 37
Which type of risk occurs due to volatile environments in which businesses operate and the nature of their operations?
- A. Project Risk
- B. Business Risk
- C. Quality Risk
- D. Auditing Risk
正解：B
解説：
Explanation
Business risk is the risk of loss or damage to an organization's performance, reputation, assets, or stakeholders due to internal or external factors that affect its ability to achieve its objectives. Business risk can arise from various sources, such as market conditions, customer preferences, competition, technology, regulation, compliance, operations, finance, human resources, or natural disasters. Business risk can have a direct or indirect impact on an organization's profitability, growth, sustainability, or continuity. Verified References:
https://www.investopedia.com/terms/b/businessrisk.asphttps://www.thebci.org/training-qualifications/good-pract
質問 # 38
A disaster can also be declared for an illness pandemic where a significant portion of employees are sick.
- A. True
- B. False
正解：A
解説：
Explanation
A disaster can also be declared for an illness pandemic where a significant portion of employees are sick. This is true because an illness pandemic is a type of natural disaster that can affect an organization's ability to continue its normal operations. An illness pandemic can cause absenteeism, reduced productivity, increased costs, supply chain disruptions, customer dissatisfaction, or regulatory compliance issues. Therefore, an organization may need to declare a disaster and activate its business continuity and disaster recovery plan if an illness pandemic impacts its critical functions and processes beyond an acceptable level. Verified References:
https://www.ready.gov/business-continuity-planhttps://www.csoonline.com/article/515730/business-continuity-a
質問 # 39
Which of the following should NOT be released in a publicly released BCP?
- A. Contact lists
- B. BIA results
- C. All of the above
- D. Process flows
正解：C
解説：
Explanation
A publicly released BCP is a version of a business continuity plan that is intended for external audiences, such as customers, suppliers, partners, regulators, media, or the public. It should not contain sensitive or confidential information that may compromise the security or privacy of theorganization or its stakeholders.
Therefore, it should not include process flows that detail how each function or process is performed; contact lists that reveal personal or organizational information; BIA results that show criticality ratings or recovery time objectives; or any other information that may expose vulnerabilities or risks. Verified References:
https://www.ready.gov/business-continuity-planhttps://drii.org/resources/professionalpractices/EN
質問 # 40
Which type of continuity planning will enhance the functioning relationship with the organization's key suppliers, creating stronger assurances of continuous supply of information, material product and services?
- A. Bilateral
- B. Unilateral
- C. Multilateral
正解：A
解説：
Explanation
Bilateral continuity planning is the type of continuity planning that will enhance the functioning relationship with the organization's key suppliers, creating stronger assurances of continuous supply of information, material product and services. Bilateral continuity planning is the process of developing and maintaining mutual agreements and arrangements between an organization and its key suppliers to ensure the continuity of their respective functions and processes in the event of a disruption. Bilateral continuity planning can help to reduce risks, costs, and dependencies, as well as to improve communication, coordination, and collaboration.
Verified References:
https://www.iso.org/publication/PUB100442.htmlhttps://phoenixnap.com/blog/what-is-business-continuity-mana
質問 # 41
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