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質問 # 22
Universal containers is making some territory changes. In preparation for this the current lead owners have been asked to clean their lead data.
validation rules have been created to ensure that the data cleanup has
occurred. the administrator is ready to transfer leads to the new owners.
which feature can be used to transfer the records and also ensure that the validation rules are triggered? choose2
- A. use the data loader to transfer ownership of all leads involved in the territory changes.
- B. use the change owner link on the detail record to transfer ownership one lead at a time
- C. use the mass transfer - transfer leads feature to transfer ownership of multiple leads
- D. use the change owner list button from a list view to transfer multipleleads at one time.
正解：A
質問 # 23
You can track only Assets sold by your company.
- A. True
- B. False
正解：B
質問 # 24
Managers wants to view a dashboard report without logging in to Salesforce and have the data sent via email weekly.
- A. Create Dynamic Dashboard
- B. Create Joint Report
- C. Create a report and dashboard from that report and schedule a weekly refresh and set an email to be sent to the manager
- D. Create an analytical snapshot weekly
正解：C
質問 # 25
Cloud Kicks tracks project details in a custom Project object. Project Milestones are tracked in a second custom object, with a reference to the parent Project record. Users need to automatically create a standard set of related Project Milestones when a Project record is created.
What is the recommended automation solution?
- A. Before-save autolaunched flow
- B. After-save autolaunched flow
- C. Field Service flow
- D. Scheduled flow
正解：B
解説：
Explanation
An after-save autolaunched flow is a type of flow that runs in the background when a record is saved and performs actions based on the record data or changes. An after-save autolaunched flow does not require user input or interaction and can be triggered by a record-triggered flow element or by an Apex trigger. In this case, you can create an after-save autolaunched flow that runs when a Project record is created and creates a standard set of related Project Milestone records based on predefined values or variables. References:
https://help.salesforce.com/s/articleView?id=sf.flow_trigger_types.htm&type=5 https://help.sales
質問 # 26
Which two should an administrator consider when setting up Salesforce CRM Content ? Choose 2 answers.
- A. An approval process can ensure that all product-related content is reviewed.
- B. The content type determines which fields appear on the Content Detail page layout.
- C. The library type determines the size of files that can be contributed to content.
- D. A validation rule can ensure a description is required for all contributed content.
正解：B、D
質問 # 27
What are two considerations when setting up Salesforce Content?
Choose 2 answers.
- A. An approval process can ensure that all product-related content is reviewed.
- B. Thecontent type determines which fields appear on the content Detail page layout.
- C. The library type determines the size of files that can be contributed to content.
- D. A validation rule can ensure a description is required for all contributed content.
正解：B、D
質問 # 28
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but is unable to do so. The administrator has already updated the page layout to no longer require an Account.
What could be the issue?
- A. Private Contacts need to be enabled in Setup.
- B. The Contact has indirect relationships to other Accounts.
- C. A primary Account relationship is required on a Contact regardless of the page layout settings.
- D. The Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.
正解：C
解説：
A primary account relationship is a feature that allows you to link a contact to a single account as its primary account. A primary account relationship is required on a contact regardless of the page layout settings or the contact to multiple accounts feature. This means that you cannot remove the primary account from a contact, but you can change it to another account. You can also add secondary accounts to a contact if you have enabled the contact to multiple accounts feature. References: https://help.salesforce.com/s/articleView?id=sf.
contacts_multiple_accounts.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.contacts_fields.
htm&type=5
質問 # 29
To set up entitlement management, including milestones, entitlement processes, and entitlement templates which two permissions need to be enabled?Choose 2 answers
- A. Manage Entitlements
- B. Customize Entitlements
- C. Customize Application
- D. Manage Milestones
正解：A、C
質問 # 30
Which of the following forecast schedule types consists of opportunities in various stages of maturity?
- A. Forecast
- B. Quota
- C. Pipeline
正解：C
質問 # 31
Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.
How should an administrator configure the objects?
- A. Add applicants as a junction object with master-detail relationship to both Posting and Job Applications.
- B. Make Job Application as a junction object with a master-detail relationship to Applications and a lookup relationship to Job Posting.
- C. Create Application as a junction object with a master- detail relations to Job Postings and a lookup relationship to Job Applications.
- D. Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.
正解：D
解説：
A junction object is a custom object with two master-detail relationships that allows you to create many-to-many relationships between two objects. In this case, the Job Application object can be used as a junction object to link the Application object and the Job Posting object, so that each application can be related to one or more job postings, and each job posting can have one or more applications. References:
https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5
質問 # 32
Universal Containers has a white-glove service level for its top customers.
After a case is created, how should the administrator allow the agent to see the number of hours remaining before the service agreement is overdue?
- A. Create sequential milestones.
- B. Add Milestone Tracker Time com
- C. Include a Milestone formula held
- D. Assign an independent milestone.
正解：D
質問 # 33
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.
What could be the issue?
- A. A primary Account relationship Is required on a Contact regardless of the page layout settings.
- B. Private Contacts need to be enabled in Setup.
- C. The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.
- D. The Contact has Indirect relationships to other Accounts.
正解：A
解説：
When Contacts to Multiple Accounts is enabled, a contact must always be associated with a primary account, even if the account field is not required on the page layout. The primary account determines how the contact is shared and how roll-up summary fields calculate values from the contact records. To remove the primary account from a contact, the contact must be deleted or merged with another contact. References: https://help.
salesforce.com/s/articleView?id=sf.relating_contacts_to_multiple_accounts.htm&type=5
質問 # 34
Which three password options are available for the administrator to set on content deliveries? Choose 3 answers
- A. Password protection is required
- B. Password protection Is optional and defaults to ON
- C. Administrator-provided default password
- D. Password complexity rules
- E. Password protection Is optional and defaults to OFF
正解：A、D、E
質問 # 35
The Organization Wide Defaults for SFB Industries on Accounts is set to Private. Because of an acquisition new sales users are going to start using Salesforce but need to see all Accounts. How can this be reflected in Salesforce?
- A. Set Accounts Org--wide defaults to Public
- B. Create a permission set with View All enabled on Accounts and assign to the new users
- C. Create a new profile with View All enabled on Accounts and assign to the new users
- D. Set Accounts Org--wide defaults to Public read/write
正解：C
質問 # 36
What will happen when you use dataloader to transfer a record to a new owner? Choose 2
- A. Account Teams will not be transferred
- B. All ownerbase sharing will be recalculated
- C. Criteria-based sharing rule will be recalculated
- D. Manual sharing rules will not be carried over
正解：A、D
質問 # 37
How can the Social Accounts and Contacts feature be used to enrich Salesforce data?
- A. Users can use their Facebook logins to import education information for all of their Facebook friends.
- B. The administrator can use the company's Facebook login to allow all users to see all public information on contacts.
- C. Users can use their Twitter logins to display a contact's tweets when they are viewing contact records.
- D. The administrator can log into LinkedIn to Import publicly displayed education information for contacts.
正解：D
質問 # 38
Universal Containers uses a custom object to track customer complaints. The company wants to have a field on the custom object where they can include a reference to another complaint. What type of relationship can be used to accomplish this?
- A. Junction
- B. Hierarchical
- C. Lookup
- D. Master-detail
正解：C
質問 # 39
An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.
Choose 2 answers
- A. Log in as another user and run the flow.
- B. Open the flow In Debug mode and Run the Flow as another user.
- C. Change the user experiencing the issue to the System Administrator profile.
- D. Change the Default Case Creator to the user's manager.
正解：A、B
解説：
Opening the flow in Debug mode and running it as another user allows simulating how the flow behaves for different users with different permissions and settings. This can help identify any issues related to user
質問 # 40
Users at AW Computing are receiving a duplicate message when they enter contacts with common first and last names. Management wants to improve the user experience but also keep the data Integrity of contacts.
What should an administrator implement for this issue?
- A. Change the duplicate rule to report Instead of alert so the message is avoided.
- B. Update the matching method on the rule from fuzzy to exact for First Name and Last Name.
- C. Include the Email field to the existing matching rule for a more exact match.
- D. Add a secondary matching rule to the duplicate rule to match on the associated customer.
正解：C
解説：
Explanation
A matching rule is a rule that defines how records are compared for duplication based on certain fields or fuzzy logic. By including more fields or changing the matching method, you can make the matching rule more or less strict and reduce false positives or negatives. In this case, including the email field to the existing matching rule for contacts can help avoid duplicate messages for common names by checking if the email addresses are also identical. References:
https://help.salesforce.com/s/articleView?id=sf.matching_rules_create.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.matching_rules_considerations.htm&type=5
質問 # 41
Which two permissions need to be enabled to set up entitlement management, including milestones, entitlement processes, and entitlement templates? (Choose two.)
- A. Manage Entitlements
- B. Customize Entitlements
- C. Customize Application
- D. Manage Milestones
正解：A、C
質問 # 42
An administrator notes that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Using the Salesforce merge feature, what steps should be taken to merge these accounts?
- A. Merge the duplicate accounts, and check the box that optionally merges the duplicate contacts
- B. Merge the duplicate contacts, and then merge the duplicate accounts
- C. Merge the duplicate accounts, and the duplicate contacts will be merged automatically
- D. Merge the duplicate accounts, and then merge the duplicate contacts
正解：D
質問 # 43
Dreamhouse Realty recently learned that the major listing service it utilizes can accept messages to a specific endpoint. The realtors want to utilize this to be able to quickly update the listing price on properties after it has been approved.
What automation tool should the administrator configure?
- A. Flow
- B. Email Alert
- C. Platform Event
- D. Process Builder
正解：A
質問 # 44
Sales reps at AW Computing hove been reporting that contact phone numbers sometimes revert book to on old value after being updated.
What should the administrator do to resolve this issue?
- A. Schedule Apex jobs.
- B. Consolidate automation tools.
- C. Add an invocable process.
- D. Delete all workflow rules.
正解：B
解説：
One possible cause of unexpected changes to record values is having multiple automation tools that update the same field on the same object. This can create conflicts and overwrite each other's values. To resolve this issue, the administrator should consolidate automation tools and use only one tool per object and field combination. This can help avoid confusion and ensure consistent results. References: https://help.salesforce.
com/s/articleView?id=sf.process_which_tool.htm&type=5 https://trailhead.salesforce.com/en/content/learn
/modules/business_process_automation/automation_considerations
質問 # 45
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