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SAP Certified Application Associate問題集でC_FSM_2211試験完全版問題、試験学習ガイド
質問 # 27
As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.
- A. You apply account-level settings to all databases.
- B. You apply company-level settings to all databases.
- C. You apply account-level settings to a specific database.
- D. You apply company-level settings to a specific database.
正解：A、D
質問 # 28
In Which steps of the end to end service process does SAP Field service management contribute to the overall customer experience?
Note: There are 2 correct answers to this question.
- A. Parts Logistics
- B. Workforce management
- C. Customer Feedback Management
- D. Mobile Field service execution
正解：C、D
質問 # 29
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.
- A. It is used to change Smartform mode from development to active.
- B. It is used to hide specific elements.
- C. It is used to hide a Smartform from the mobile device.
- D. It is used to hide specific chapters.
正解：B、D
質問 # 30
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. Assign user groups to permissions.
- B. Assign permissions to user groups.
- C. Assign users to permissions.
- D. Assign user groups to users.
正解：B、D
質問 # 31
How are labels used within the Smartforms and Feedback module?
- A. To filter the list of Smartforms
- B. To identify the elements in the Smartform
- C. To act as a reference for generating a Smartform report
- D. To add a label to be used as reference by the field engineer
正解：A
質問 # 32
Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.
- A. Mileage
- B. Efforts
- C. Work time
- D. Expenses
- E. Quotation
正解：A、B、D
質問 # 33
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service management Mobile app
- B. In the SAP Field Service Management Web App
- C. In the SAP Field Service management Crowd Service Marketplace
- D. In the SAP Field Service management Self-Service Portal
正解：B
質問 # 34
As a service planner, you are viewing the list of best matching technicians, which information is displayed?
Note: There are 2 correct answers to this question.
- A. Missing Skills
- B. Availability Status
- C. Worktime pattern
- D. Booked assignments
正解：A、B
質問 # 35
Which report template can you use to visualize the time, material, and expenses linked to an activity?
- A. Service Checkout
- B. Service Call
- C. Time and Material Journal
- D. Checklist
正解：C
質問 # 36
Which aspect of Self-Service Configuration allows a customer to create a service request? Choose the correct answer.
- A. Moment-sets
- B. QR Codes
- C. Branding
- D. Workflow assignments
正解：B
質問 # 37
What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are
3 correct answers to this question.
- A. Technically Complete
- B. Planned
- C. Cancelled
- D. Ready to Plan
- E. Released
正解：A、C、D
質問 # 38
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?
- A. No touch
- B. E-mail interaction
- C. Video chat
- D. High touch
正解：D
質問 # 39
Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?
- A. Service Maps
- B. Customer Self-Service
- C. Service Contracts
- D. Crowd Service
正解：D
質問 # 40
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.
- A. Object type
- B. Sample chart
- C. Query
- D. Data transfer object (DTO)
正解：C、D
質問 # 41
Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.
- A. Service Engineer
- B. BackOffice Administrator
- C. End Customer
- D. Field Coordinator
正解：B
質問 # 42
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.
- A. Delete recent browser history and cookies.
- B. Allow browser cookie settings to accept sapbusinessobjects.cloud.
- C. Set REPORTDATA UI Permission to VISIBLE.
- D. Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
正解：B、D
質問 # 43
Which of the following is supported in business rules?
- A. Heap
- B. Array
- C. Stack
- D. Linked list
正解：B
質問 # 44
What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.
- A. The dispatcher needs to release the assignment
- B. The activity has to be assigned to the technician
- C. The service call needs to be assigned
- D. The activity needs to be in status finished
正解：A、B
質問 # 45
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?
- A. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
- B. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
- C. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
- D. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
正解：D
質問 # 46
Which object corresponds to service call in C4C? Choose the correct answer.
- A. Ticket
- B. Service Request
- C. Ibase
- D. Sales Order
正解：A
質問 # 47
What is one of the main use cases for a Smartform?
- A. Provide a script for service execution
- B. Provide smart progress feedback to the dispatcher.
- C. Generate a list of service team availability.
- D. Capture customer feedback.
正解：A
質問 # 48
Which functionalities does the data sync rule enable for mobile application? Note: There are 2 correct answers to this question.
- A. Controls the information stored in offline mode
- B. Stores data in the native device cloud storage
- C. Decreases application memory usage
- D. Increases security measures
正解：A、C
質問 # 49
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