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2023年最新のな厳密検証された合格させるC_FSM_2211試験にはリアル問題と解答
質問 # 31
For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note:
There are 2 correct answers to this question.
- A. Perform the activity checkout.
- B. Set the service call to Finished.
- C. Set the service call to Technically Completed.
- D. Release the assignment.
正解：B、D
質問 # 32
Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service?
Note: There are 3 correct answers to this question.
- A. Register a partner company.
- B. Review and close assignments.
- C. Approve technician skills.
- D. Review company certificates.
- E. Accept an assignment.
正解：A、C、D
質問 # 33
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.
- A. Release Assignments
- B. Create Technician Skills
- C. Enter materials used
- D. Define Core hours.
正解：A、B
質問 # 34
Who Typically creates Smartform Templates in SAP Field Service management? Choose the correct answer.
- A. Field Coordinator
- B. Service Engineer
- C. End Customer
- D. BackOffice Administrator
正解：D
質問 # 35
What is the first step a technician needs to take to add a Smartform within SAP Field Service Management Mobile App. Choose the correct answer.
- A. Select whether is mandatory
- B. Select a Template
- C. Select a linked object
- D. Select a record from the linked object
正解：B
質問 # 36
What are the benefits of using activity feedback? Note Generate checklist reports for the customer.
- A. Assist technicians to record time and materials.
- B. Assist technicians to capture resolutions.
- C. Generate QA reports with the captured data.
- D. There are 2 correct answers to this question.
正解：C、D
質問 # 37
What needs to be done for the service call by the dispatcher at the end? Note: There are 2 correct answers to this question.
- A. Set Status to Finished
- B. Set Status to technically complete
- C. Approve EMME
- D. Edit Reserved material
正解：B、C
質問 # 38
How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.
- A. By group
- B. By type
- C. By territory
- D. By skill
正解：B、D
質問 # 39
Which statements apply to Reserved Material? Note: There are 2 correct answers to this question
- A. Organization of parts for a particular activity and reservation of stock
- B. Reserve parts for service call reporting
- C. Is used to book material in advance for a technician
- D. Enabling stock integration with ERP for standalone scenarios
正解：A、C
質問 # 40
How would a field service technician update the service assignment status?
- A. By adding a checklist
- B. By opening the service assignments
- C. By setting the relevant workflow step
- D. By navigating to the address on the service assignments
正解：C
質問 # 41
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.
- A. Save Efforts
- B. Group Checkout
- C. Standard Checkout
- D. Complete Smartform
正解：B
質問 # 42
Which objects can be synchronized and viewed on the mobile app?
- A. Activity, Service Call, Quotations
- B. Project, Skills, Service Call
- C. Activity, Business Partner, Skills
- D. Activity, Project, Opportunities
正解：B
質問 # 43
You want to retrieve data from the system using the query API. In which format will you receive the response?
- A. HTML
- B. Text
- C. JSON
- D. XML
正解：C
質問 # 44
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.
- A. Order
- B. Notification
- C. Condition
- D. Frequency
正解：A、D
質問 # 45
Which of the following is supported in business rules?
- A. Linked list
- B. Array
- C. Heap
- D. Stack
正解：B
質問 # 46
Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?
- A. Decline
- B. Review
- C. Duplicate
- D. Request change
正解：D
質問 # 47
What information is stored in the QR code used in the Customer Self-Service portal?
- A. SAP Field Service Management URL
- B. Customer Self-Service portal URL
- C. Equipment specific short URL
- D. Moment-Sets specific short URL
正解：C
質問 # 48
What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.
- A. Validate the RFC destination and IDoc setup.
- B. Check the list of the existing known limitations.
- C. Ensure that the SAP Field Service Management system version is supported.
- D. Maintain code list mappings for service call types.
- E. Enter value list mappings for product types.
正解：C、D、E
質問 # 49
What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.
- A. Portal background image
- B. Menu icons
- C. Portal logo
- D. Landing page
- E. Main and accent colors
正解：A、C、E
質問 # 50
What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are
3 correct answers to this question.
- A. Technically Complete
- B. Planned
- C. Ready to Plan
- D. Cancelled
- E. Released
正解：A、C、D
質問 # 51
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.
- A. Automatically Via the cloud connector from an SAP ERP On-premise system
- B. Automatically via the cloud connector from an SAP CRM on-premise system
- C. Manually in the Web Application with in the master data
- D. Automatically when submitting a new service call from the Self-Service Portal
- E. Manually in Web Application within Planning and dispatching
正解：A、D、E
質問 # 52
Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.
- A. The SAP support team can modify report templates.
- B. Users can delete report templates.
- C. Administrators can preview report templates.
- D. Users can modify report templates.
正解：A、C
質問 # 53
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