試験問題解答ブレーン問題集でSalesforce-Communications-Cloud試験問題集PDF問題
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質問 # 34
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
- A. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
- B. Migrating millions of records may reduce query performance due to large data volumes
- C. Migrating millions of records will cause Order Management to fail during processing due to large volume
- D. Migrating Assets instead of orders would provide more business Value.
- E. This would require migrating all products sold within last 5 years, including those that are no longer sold.
正解：C、E
質問 # 35
ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?
- A. Use industry order management to inform the assurance platform as a part of the orchestration plan
- B. Use a Bulk API connector via middleware
- C. Use an on-demand data pull from communication cloud using REST API from servicer assurance
- D. Use platform events and GetAsset API
正解：A
質問 # 36
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
- A. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
- B. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
- C. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
- D. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
正解：B
質問 # 37
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue
- A. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
- B. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.
- C. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
- D. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
正解：A
質問 # 38
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?
- A. Coordinate migration readiness across regions and execute migration all at once to ensure consistency
- B. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
- C. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
- D. Do not migrate legacy assets and leverage external objects within salesforce to access them
正解：B
質問 # 39
Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.
The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?
- A. Who will be the main point of contact for migration
- B. What is the quality, structure and frequency of the data migration?
- C. What data and from which system will be migrated
- D. What tools and databases will be used to perform the migration
- E. What will be the overall cost for migration?
正解：B、C、D
質問 # 40
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?
- A. Enterprise Sales Management
- B. Digital commerce
- C. Mobile subscription Management
- D. Assets based ordering
正解：C
質問 # 41
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?
- A. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
- B. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.
- C. Product Model use hierarchical modeling which is natively supports EPC
- D. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
- E. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
正解：A、C、E
質問 # 42
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
- A. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
- B. Model the router as an attribute of the business internet offer with a default value of 'included'
- C. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
- D. Model the router technical product and decompose it from the business internet offer.
正解：D
質問 # 43
T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.
- A. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
- B. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
- C. Manage product catalog in communication cloud and periodically synchronize the web channels automatically
- D. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website
正解：B
質問 # 44
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?
- A. To understand how long, the data load in production should take
- B. To identify the metadata related error not previously seen with a subset of data
- C. To identify the data error that was not surfaced during testing with subset of data
- D. To identify the risk of hitting governor limit with the production load
正解：C、D
質問 # 45
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
- A. Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
- B. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
- C. Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
- D. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
正解：B、C
質問 # 46
ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?
- A. Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.
- B. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.
- C. Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence
- D. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.
正解：B
質問 # 47
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?
- A. To create inventory items to be used in subsequent MACD.
- B. To validate the migrated assets data aligns with assets data model
- C. To validate if decomposition works on migrated assets
- D. To validate if MACD works on migrated Assets.
正解：A
質問 # 48
Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?
- A. Add an Auto Add rule to include product A with bundle B
- B. Configure the cardinality Min as 0, Max 1 and default as 1.
- C. Configure the cardinality Min as 1, Max 1 and default as 1
- D. Add a Recommendation rule for Product A when bundle B is added
正解：B
質問 # 49
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?
- A. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
- B. User, Person Account, Billing Account, Service Account, Contacts, Assets.
- C. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
- D. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
正解：C
質問 # 50
ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.
- A. Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
- B. Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
- C. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
- D. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
正解：A
質問 # 51
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?
- A. Ensure platform events mode is enabled
- B. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
- C. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
- D. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
正解：A、B
質問 # 52
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.
- A. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
- B. Create one decomposition relationship each from all commercial offerings to the same technical product
- C. Create one decomposition relationship each via one parent class product from all commercial offerings
- D. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
正解：C
質問 # 53
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?
- A. Are there customer specific offerings?
- B. Which of the products are inactive?
- C. Can we rationalize products to a smaller number?
- D. Which of the provided products are still actively sold?
正解：A
質問 # 54
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
- A. Split Line Items in the same order before submitting the order and request an increase to order size limits
- B. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
- C. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
- D. Ensure platform Events mode is enabled for Order Management
正解：B、D
質問 # 55
Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.
- A. Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.
- B. Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn
- C. Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn
- D. Create a churn trend app from a template in CRM analytics to identify customer likely to churn
正解：A
質問 # 56
The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?
- A. Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
- B. Design integration procedure that makes both request and returns the result to order Management.
- C. Design for one callout each request and cache the identifier in memory
- D. Use Data raptor technology to make the request and return the response to order management
正解：A、D
質問 # 57
United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?
- A. Introduce customer data management system as a part of digital transformation to keep customer data up to date
- B. Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
- C. Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
- D. Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
正解：C
質問 # 58
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