最高で有効なSalesforce-Associate試験問題と解答PDF Salesforce-Associate問題集(最近更新された115問あります)
試験問題解答はSalesforce-Associate学習ガイド
Salesforce Salesforce-Associate (Salesforce Certified Associate) 資格試験は、Salesforceプラットフォームの使用に関する知識とスキルを検証する資格です。この資格は、管理者、開発者、コンサルタントなど、Salesforceと一緒に仕事をする専門家が、潜在的な雇用主またはクライアントに自分の専門知識を証明したい場合に最適です。試験では、Salesforceを使った設定、カスタマイズ、セキュリティ、データ管理、自動化などのトピックについて、候補者をテストします。
質問 # 31
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
- A. Submit a case with Salesforce support
- B. Go to Settings -> Personal Information -> My Work Information
- C. Go to Setup -> Company Information -> Default Time Zone
正解:B
解説:
Explanation
The easiest method to change the work hours information in the Salesforce org to reflect the new time zone is to go to Settings -> Personal Information -> My Work Information, and select the appropriate time zone from the drop-down menu.
質問 # 32
A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.
Which app should the associate recommend for the user to view multiple records and their related records on one screen?
- A. Salesforce Lightning Page
- B. Salesforce Lightning Console
- C. Salesforce Dashboard
正解:B
質問 # 33
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?
- A. Owner
- B. Contact
- C. Account
正解:B
質問 # 34
Get Cloudy Consulting is rolling out Salesforce to its organization.
What should be used to allow additional field-level access to individual employees based on the their job duties?
- A. Role Hierarchy
- B. Permission sets
- C. Individual profiles
正解:B
質問 # 35
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
- A. Row Counts and Grand Total
- B. Grand Total and Subtotals
- C. Subtotals and Detail Rows
正解:A
解説:
Explanation
The switches that the associate should toggle to only show the Record Count are Row Counts and Grand Total.
Row Counts is a switch that shows the number of rows in the report, which is the same as the number of records. Grand Total is a switch that shows the sum, average, minimum, maximum, or other aggregate functions of a numeric field in the report. By toggling these two switches on and the other two switches off, the associate can see the Record Count and the Grand Total of the report, without seeing the individual records or the subtotals. Subtotals and Detail Rows are switches that show the breakdown and the details of the records in the report, which are not needed for the Record Count.
質問 # 36
Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
- A. Use the downward arrow next to each item name, then select Move to move the item left or right.
- B. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
- C. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
正解:C
質問 # 37
Which tool creates a visual representation of objects and their relationships?
- A. App Launcher
- B. Schema Builder
- C. Object Manager
正解:B
解説:
Explanation
Schema Builder is a tool that creates a visual representation of objects and their relationships, and allows you to modify them.
質問 # 38
Where can a org's service status and performance degradation information be found?
- A. AppExchange portal
- B. Salesforce
- C. Salesforce help
正解:B
質問 # 39
A Salesforce associate is asked to share records about a carpool program with users.
Which type of group should the associate create?
- A. A Queue
- B. Private Group(s)
- C. Public Group(s)
正解:C
質問 # 40
Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?
- A. Business Analyst
- B. Platform Developer
- C. User Experience Designer
正解:A
解説:
Explanation
A business analyst produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges. A business analyst also helps design and implement solutions using Salesforce tools and best practices
質問 # 41
An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?
- A. Contact Record page
- B. User Profile page
- C. User Record page from Setup
正解:C
解説:
Explanation
The place where the employee should update their name and email address changes is the User Record page from Setup. The User Record page is where the employee can view and edit their personal information, such as name, email, username, alias, and profile. The employee can access the User Record page by clicking on their profile icon and then clicking Settings. Then, they can click on Personal Information under My Personal Information and edit their name and email address. The User Profile page is where the employee can view and edit their profile picture, about me, title, and contact information, but not their name and email address. The Contact Record page is where the employee can view and edit their contact details, such as phone, address, and social media accounts, but not their name and email address.
質問 # 42
A salesforce associate wants to retrieve a record for a business but only remembers a portion of the business name.
Using the fewest clicks, how should the associate search the account records for the desired business?
- A. The global Search box
- B. A list view of all accounts
- C. A report of all accounts
正解:A
解説:
Explanation
Using the global search box is the best way to search the account records for the desired business using the fewest clicks. The global search box is a feature that allows the user to search for records across multiple objects and fields using keywords or phrases. The global search box also supports wildcards, operators, and filters to refine the search results. For example, the user could enter "Get*" in the global search box to find all account records that start with "Get". Using a list view of all accounts would not work, because a list view is a filtered set of records that display data in a tabular format. A list view does not support wildcards or operators, and it requires more clicks to apply filters and sort the records. Using a report of all accounts would not work, because a report is a tool that displays data from one or more objects in a tabular or graphical format. A report does not support wildcards or operators, and it requires more clicks to create, run, and filter the report.
質問 # 43
A Salesforce associate wants to update an opportunity record they just closed. Which relationship is standard as a Lookup field on an opportunity?
- A. Stage
- B. Quote
- C. Account
正解:C
解説:
Explanation
The account relationship is a standard lookup field on an opportunity. A lookup field allows the user to select a record from another object and link it to the current record. The account field on an opportunity allows the user to select an account that the opportunity is related to. The stage relationship is not a lookup field, but a picklist field that indicates the sales stage of the opportunity, such as Prospecting, Negotiation, or Closed Won.
The quote relationship is not a standard lookup field, but a custom lookup field that can be created to link an opportunity to a quote. A quote is a record that shows proposed prices for products and services.
質問 # 44
What type of relationship do Account and Contact objects have?
- A. Master-detail
- B. Lookup
- C. Self
正解:B
解説:
Explanation
The Account and Contact objects have a lookup relationship. A lookup relationship is a type of relationship that links two objects together, but does not affect security, ownership, or deletion. A lookup relationship allows the user to select a record from another object and link it to the current record. For example, the Account field on the Contact object allows the user to select an account that the contact is related to. A self relationship is a type of lookup relationship that links an object to itself, creating a hierarchy of records. For example, the Reports To field on the Contact object allows the user to select another contact that the contact reports to. A master-detail relationship is a type of lookup relationship that creates a parent-child relationship between two objects, where the child records inherit the security and ownership of the parent record, and are deleted when the parent record is deleted. For example, the Account field on the Opportunity object is a master-detail relationship that links the opportunity to the account.
質問 # 45
An organization wants to implement Salesforce into its business model. The requirements include:
* Operations management
* Program management
* Grantmaking
* Fundraising
* Marketing
* Engagement
Which cloud is preconfigured to handle all of these requirements7
- A. Experience
- B. Nonprofit
- C. Analytics
正解:B
解説:
Explanation
The Nonprofit Cloud is the cloud that is preconfigured to handle all of the requirements listed. The Nonprofit Cloud is a set of products and solutions designed specifically for nonprofit organizations, such as operations management, program management, grantmaking, fundraising, marketing, and engagement. The Nonprofit Cloud includes the Nonprofit Success Pack (NPSP), which is a managed package that adds pre-built objects, fields, workflows, and reports to the standard Salesforce platform. The Analytics Cloud is a cloud that provides business intelligence and data visualization tools, such as Einstein Analytics and Tableau. The Experience Cloud is a cloud that allows the creation of digital experiences, such as websites, portals, and mobile apps, for customers, partners, and employees.
質問 # 46
Get Cloudy Consulting (GCC) wants the ability to:
* Send a predefined sequence of scheduled messages to prospective customers.
* Track messages that get the best open and response rates.
* Send customized messages to existing customers information them for new products and discounts.
Which Salesforce cloud solution allows GCC to meet these requirements?
- A. Marketing Cloud
- B. Sales Cloud
- C. Service Cloud
正解:A
質問 # 47
How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?
- A. Change the permissions so they can only see records from the specific city.
- B. Clone the list view with a new name, and filter by the specific c
- C. Build a private report for contacts that is filtered by the specific city.
正解:B
質問 # 48
A Salesforce associate deletes an Account of a company that recently went out of business.
Which other related records are automatically deleted?
- A. Any related leads
- B. Any related opportunities
- C. Any related cases
正解:B
質問 # 49
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