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質問 # 20
When validating requirements, assumptions are:
- A. based and assessed on previous experience.
- B. vital to support strategic decisions and goals.
- C. documented after conducting further analysis.
- D. defined so that associated risk can be managed.
正解：D
解説：
7.3 Validate Requirements
7.3.4 Elements
1 Identify Assumptions
These assumptions are identified and defined so that associated risks can be managed.
質問 # 21
Which of the following techniques would a business analyst (BA) use to conduct elicitation?
- A. Reviews
- B. Estimation
- C. Prioritization
- D. Observation
正解：D
解説：
In the context of business analysis, elicitation is the practice of collecting information from stakeholders and other sources. Observation is a key elicitation technique where the business analyst (BA) actively watches how users interact with a system or how processes are carried out. This technique allows the BA to gather insights that might not be captured through direct inquiries, as people may not be aware of their own work habits or may not communicate them effectively. Observation can be particularly useful for identifying discrepancies between what people say they do and what they actually do, leading to a more accurate understanding of the current state and requirements.
References: The use of observation as an elicitation technique is supported by the Business Analysis Body of Knowledge (BABOK) Guide, which outlines various methods BAs can employ to perform their tasks effectively1. The BABOK Guide is a widely accepted standard for the practice of business analysis and includes a comprehensive list of techniques that are essential for the profession23.
質問 # 22
In which state should elicitation results be in order to begin modelling of requirements?
- A. Confirmed
- B. Documented
- C. Unconfirmed
- D. Any
正解：D
解説：
Elicitation Results (any state): modelling can begin with any elicitation result and may lead to the need for more elicitation to clarify or expand upon requirements. Elicitation and modelling may occur sequentially, iteratively, or concurrently.
質問 # 23
Which cost is estimated based on the alternative results that might have been achieved if the resources devoted to one design option had been allocated to another design option?
- A. Implementation
- B. Purchase
- C. Maintenance
- D. Opportunity
正解：D
解説：
The concept of opportunity cost is fundamental in economics and decision-making processes, which also applies to business analysis. Opportunity cost refers to the benefits that are foregone by choosing one alternative over another. In the context of business analysis, when resources are allocated to one design option, the opportunity cost is the value of the best alternative that isnot chosen. This means that the opportunity cost is the cost of the next best alternative that could have been achieved with those resources.
References: The information aligns with the principles found in the Business Analysis Body of Knowledge (BABOK) Guide, which serves as a standard for the practice of business analysis and provides a framework for understanding the core knowledge areas, tasks, and techniques required for effective business analysis12.
質問 # 24
Which technique would the business analyst (BA) consider to show the transformation of data?
- A. Data modelling
- B. Data flow diagram
- C. Sequence diagram
- D. Flowchart
正解：B
解説：
A data flow diagram illustrates the movement and transformation of data between externals (entities) and processes. The output from one external or process is the input to another. The data flow diagram also illustrates the temporary or permanent repositories (referred to as data stores or terminators) where data is stored within a system or an organization. The data defined should be described in a data dictionary.
質問 # 25
Which of the following approaches is used to determine how business analysis data will be packaged and communicated to stakeholders?
- A. Business Analysis Approach
- B. Information Management Approach
- C. Stakeholder Engagement Approach
- D. Governance Approach
正解：B
質問 # 26
What characterizes a good collaboration with stakeholders?
- A. Regular, frequent and bi-directional communication with all stakeholders
- B. Direct and frequent communication with the most influential stakeholders
- C. Regular exchange of information, ideas, innovations with only supportive stakeholders
- D. Occasional communication with stakeholders when obstacles occur
正解：A
質問 # 27
Which of the following statement is NOT correct about the requirements life cycle management?
- A. Requirements life cycle begins with the representation of a business need as a requirement.
- B. None of the above.
- C. Requirements life cycle ends when a solution is fully developed and implemented.
- D. Requirements life cycle ends when a solution and the requirements that represent it are retired.
正解：C
質問 # 28
In prioritizing requirements, which of the following factors include difficulty of implementing a requirement, or the likelihood that a requirement cannot deliver its potential value?
- A. Dependency
- B. Risk
- C. Cost
- D. Penalty
正解：B
解説：
Risk: the chance that the requirement cannot deliver the potential value, or cannot be met at all.
This may include many factors such as the difficulty of implementing a requirement, or the chance that stakeholders will not accept a solution component.
質問 # 29
In the define design options task, which of the following relates to the identify improvement opportunities element?
- A. Assess issues, define risks, confirm elicitation results
- B. Create flow diagrams, purchase solutions components, secure resources
- C. Define change strategy, analyze current state, prioritize requirements
- D. Increase efficiencies, identify additional capabilities, improve access to information
正解：D
解説：
Some common examples of opportunities include:
- Increase Efficiencies: automate or simplify the work people perform by reengineering or sharing processes, changing responsibilities, or outsourcing.
Automation may also increase consistency of behaviour, reducing the likelihood of different stakeholders performing the same function in distinctly different fashions.
- Improve Access to Information: provide greater amounts of information to staff who interface directly or indirectly with customers, thereby reducing the need for specialists.
- Identify Additional Capabilities: highlight capabilities that have the potential to provide future value and can be supported by the solution.
These capabilities may not necessarily be of immediate value to the organization (for example, a software application with features the organization anticipates using in the future).
質問 # 30
What skill is required by a business analyst (BA) to understand how the people, processes, and technology within an organization interact, to understand the enterprise from a holistic point of view?
- A. Problem solving
- B. Conceptual thinking
- C. Systems thinking
- D. Creative thinking
正解：C
解説：
Systems thinking is a crucial skill for business analysts as it enables them to view the enterprise in a holistic manner. This approach helps BAs understand the complex interactions between people, processes, and technology within an organization. It involves recognizing patterns and interrelationships and considering how different systems work together and influence one another within the whole. By applying systems thinking, BAs can better comprehend the broader impacts of any changes to one part of the system on the entire organization. Reference: The BABOK Guide outlines the importance of systems thinking as a competency for business analysts, emphasizing its role in understanding the enterprise from a holistic perspective12.
質問 # 31
Which activity is a business analyst (BA) performing when ensuring that a set of requirements is developed with enough detail to be usable by a particular stakeholder?
- A. Eliciting requirements
- B. Validating requirements
- C. Verifying requirements
- D. Specifying requirements
正解：C
解説：
When a business analyst ensures that a set of requirements is developed with enough detail to be usable by a particular stakeholder, they are performing the activity of verifying requirements. Verification of requirements involves ensuring that the requirements or designs have been developed in enough detail, are internally consistent, and are of high quality. This process is crucial for making sure that the requirements are sufficiently detailed and clear for stakeholders who will be using them to guide further work, including development and implementation of the solution .
質問 # 32
Which of the following techniques is used to identify the elements and boundaries of the requirements architecture?
- A. Interface analysis
- B. Scope modelling
- C. Functional decomposition
- D. Environmental scan
正解：B
質問 # 33
The approach that defines how requirements will be re-used is the:
- A. approach to identifying business analysis improvements.
- B. governance approach.
- C. information management approach.
- D. business analysis approach.
正解：C
解説：
The information management approach outlines the methods by which business analysis information, including requirements and models, will be stored, maintained, and accessed for future use. This approach ensures that the valuable insights gained from business analysis are not lost and can be effectively reused in subsequent projects or processes, thereby saving time and resources.
References: The concept of the information management approach is discussed in the context of business analysis and is detailed in the Business Analysis Body of Knowledge (BABOK) guide, which serves as a key reference for best practices in the field1.
質問 # 34
What tool classifies stakeholders according to responsibility?
- A. Stakeholder Map
- B. RACI Matrix
- C. Personas
- D. Stakeholder List
正解：B
解説：
The RACI Matrix is a tool used in business analysis to classify stakeholders according to their responsibility in a project. RACI stands for Responsible, Accountable, Consulted, and Informed. Each letter represents a level of task responsibility. The RACI Matrix clarifies the roles and responsibilities of stakeholders in a project, ensuring that everyone knows what is expected of them. This helps in avoiding confusion and overlapping of duties among stakeholders.
References: The use of the RACI Matrix as a tool for classifying stakeholders according to responsibility is supported by various resources on stakeholder analysis and business analysis best practices123. While the BABOK Guide itself is a proprietary resource of the IIBA and not publicly accessible without membership, it is recognized in the business analysis community that the RACI Matrix is a standard tool for stakeholder classification4.
質問 # 35
Which behavioural characteristic enables the business analyst (BA) to establish credibility by ensuring that business analysis efforts meet the needs of the business?
- A. Adaptability
- B. Ethics
- C. Trustworthiness
- D. Personal Accountability
正解：D
解説：
The behavioral characteristic that enables a business analyst (BA) to establish credibility by ensuring that business analysis efforts meet the needs of the business is Personal Accountability. Personal accountability involves the BA taking ownership of their work, ensuring tasks are completed on time and to the expectations of colleagues and stakeholders. This characteristic is crucial for establishing credibility, as it demonstrates the BA's commitment to delivering value aligned with business needs. By effectively planning, executing, and following through on business analysis tasks, the BA builds trust and confidence among stakeholders, ensuring that the business analysis efforts are recognized as vital contributors to the organization's success.
質問 # 36
Which business analysis technique draws on frameworks and methodologies such as Six Sigma and Lean?
- A. Data flow diagrams
- B. Process analysis
- C. Business rules analysis
- D. Document analysis
正解：B
質問 # 37
What are the participant roles in reviews?
- A. Domain SME, regulator, sponsor, project manager
- B. Customer, supplier, end user, business analyst
- C. Approver, administrator, reviewer, tester
- D. Author, reviewer, facilitator, scribe
正解：D
解説：
In the context of business analysis, reviews are conducted to assess the content of a work product. The participants in these reviews typically include:
Author: The person who created the work product.
Reviewer: Individuals who evaluate the work product, looking for defects and areas of improvement.
Facilitator: The person who leads the review process, ensuring that the objectives are met and the process is efficient.
Scribe: The individual responsible for documenting the findings of the review.
These roles are essential to ensure that the work product is complete, valid, and meets the necessary quality standards.
質問 # 38
Which cost is estimated based on the alternative results that might have been achieved if the resources devoted to one design option had been allocated to another design option?
- A. Implementation
- B. Purchase
- C. Maintenance
- D. Opportunity
正解：D
解説：
Opportunity costs are alternative results that might have been achieved if the resources, time, and funds devoted to one design option had been allocated to another design option.
質問 # 39
Why should a business analyst (BA) perform a cultural assessment when analyzing the current state of an enterprise?
- A. To document the communication channels, reporting structures, and relationships in the enterprise
- B. To determine whether stakeholders understand the rationale for the current state of the enterprise
- C. To understand the scope of decision making at different levels of the enterprise
- D. To identify the formal relationships between people working in the enterprise
正解：B
解説：
A cultural assessment is essential for a business analyst when analyzing the current state of an enterprise because it helps to determine if stakeholders comprehend the value delivered by the current state and whether they are satisfied with it or if a change is needed. This understanding is crucial for ensuring that any proposed changes align with stakeholder expectations and the organizational culture. Reference: The rationale for performing a cultural assessment is supported by resources that discuss the importance of understanding stakeholder satisfaction and the value delivered by the current state as part of the analysis of an enterprise12.
質問 # 40
The business analysis core concept model (BACCM- describes which of the following as the act of transformation in response to a need?
- A. Solution
- B. Context
- C. Change
- D. Need
正解：C
質問 # 41
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