VMware 5V0-62.22試験問題集で[2024年最新] 有効な試験練習問題集解答
5V0-62.22問題集で掴み取れ！[最新2024]VMware試験合格させます
質問 # 14
A user reported that they were unable to see some of the expected applications and also did not receive the Wi-Fi profile. The profile status, application status, and device-related logging need to be seen to solve the problem:
Which console page should be used to see this information?
- A. Groups & Settings > All Settings > Admin > Troubleshooting
- B. Monitor > Reports & Analytics > Events
- C. Resources > Profiles & Baselines > Profiled
- D. Devices > List View > Device Details View > More > Troubleshooting
正解：D
解説：
Explanation
The console page that should be used to see this information is Devices > List View > Device Details View > More > Troubleshooting. This page allows the administrator to view various information about a specific device, such as profile status, application status, device-related logging, compliance status, commands history, and so on. This page can help troubleshoot issues related to device enrollment, configuration, management, and communication.
質問 # 15
An administrator has been troubleshooting an issue where a single device is unable to check in to VMware Workspace ONE UEM and receive commands All services are functioning, and this issue appears to be isolated to this specific device. Service logs have also been reviewed and do not show any instances of communication with the device in question.
Which troubleshooting step should be taken next to find the root cause, while not causing any data loss to the end user's device?
- A. Gather Device Side Logging.
- B. Renew the Device Root Certificate.
- C. Manually update the device record in the DB.
- D. Use Device Wipe, and then re-enroll the device.
正解：A
解説：
Explanation
The troubleshooting step that should be taken next to find the root cause, while not causing any data loss to the end user's device, is to gather device side logging. Device side logging can help collect more detailed information about device events, actions, and errors for troubleshooting purposes. Device side logging can be enabled from the Workspace ONE UEM console or from the device itself. Device side logging does not affect the user's data or settings on the device.
質問 # 16
Some users report they are unable to enroll their Android and iOS devices using their user account from the organization's Microsoft Active Directory, which is not publicly accessible The administrator needs to gather the log files for troubleshooting these issues with the organization's shared SaaS VMware Workspace ONE UEM tenant and Active Directory.
Which service does the organization's administrator have direct control over to enable verbose logging to troubleshoot this issue?
- A. The AWCM (AirWatch Cloud Messaging) service
- B. The DS (Device Services) service
- C. The ACC (AirWatch Cloud Connector) service
- D. The UAG (Unified Access Gateway) Edge service
正解：C
解説：
Explanation
The service that the organization administrator has direct control over to enable verbose logging to troubleshoot this issue is ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as Active Directory or Certificate Authority.
ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If some users are unable to enroll their devices using their Active Directory accounts, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.
質問 # 17
An administrator is getting reports that the profile status on multiple devices is not updating and need view the log which provides information about profile samples from the device. Which log should be viewed?
- A. On the Console Server \Logs\Services\QueuingService.log
- B. On the Console Server. \Logs\Services\Devicequeue.log
- C. On the Device Services Server \Logs\Services\lnterrogatorQueueService log
- D. On the Device Services Server \Logs\Services\Queuemanager_Iog
正解：C
解説：
Explanation
The log file that should be viewed is On the Device Services Server
\Logs\Services\InterrogatorQueueService.log. InterrogatorQueueService.log is a log file that records the profile samples from devices and updates them in the Workspace ONE UEM console. Profile samples are data that show the status and details of profiles installed on devices. If profile status on multiple devices is not updating, it could indicate that there is a problem with InterrogatorQueueService configuration, connectivity, or performance. The administrator should view and analyze the InterrogatorQueueService.log file to identify and troubleshoot the issue.
質問 # 18
A dozen users just reported various issues with VMware Workspace ONE UFM managed applications on their Android and iOS devices The administrator would like to use VMware Workspace ONE to simultaneously gather detailed troubleshooting information about all these devices with one action Which form of logging should be used to accomplish this goal?
- A. AWCM (AirWatch Cloud Messaging) verbose logging
- B. Settings-based targeted logging
- C. Device-based targeted logging
- D. ACC (AirWatch Cloud Connector) verbose logging
正解：C
解説：
Explanation
The form of logging that should be used to accomplish this goal is device-based targeted logging. Device-based targeted logging allows the administrator to enable debug logging for multiple devices at once, based on various criteria, such as platform, model, ownership, and so on1. Device-based targeted logging can help collect more detailed information about device events, actions, and errors for troubleshooting purposes.
質問 # 19
After updating a configuration in Workspace ONE UEM, the administrator notices that it takes 24 hours for the value to reflect correctly within the console. The administrator understands that Memcached is holding this value in memory Which action would cause the value to update immediately?
- A. Flushing the cache via the Workspace ONE UEM console
- B. Restarting the Memcached monitor service
- C. Placing SSH into the Memcached node and running purge_all
- D. Appending the new value to the associated Memcached Key manually
正解：A
解説：
Explanation
Flushing the cache via the Workspace ONE UEM console. Memcached is a service that caches data in memory for faster access and performance. If a configuration value is updated in Workspace ONE UEM, it may take some time for Memcached to refresh the cached data and reflect the new value. Flushing the cache via the Workspace ONE UEM console can force Memcached to clear the cached data and update it with the latest value.
質問 # 20
Refer to the exhibit.
A company has created a compliance policy with the following rules:
Recently, the Android device was marked as non-compliant. The VMware Workspace ONE UGM administrator found that the Facebook application was installed on the device and that a passcode was not present. However, after the user removed the Facebook app and created a device passcode, the Android device still shows as non-compliant in the VMware Workspace ONE UEM console. Other devices within this organization all show as compliant.
Which two root causes could possibly cause this problem? (Choose two.)
- A. The device has not checked in with the Workspace ONE UEM tenant.
- B. The Android device operating system version is lower than 8.0.0
- C. The Policy Engine Service is not running
- D. The device is not enrolled into Workspace ONE UEM.
- E. The Interrogator Queue Service is not running.
正解：A、C
解説：
Explanation
The two root causes that could possibly cause this problem are that the device has not checked in with the Workspace ONE UEM tenant, and that the Policy Engine Service is not running. The device check-in is a process that updates the device status and information in the Workspace ONE UEM console3. If the device has not checked in with the Workspace ONE UEM tenant, it will not receive the latest compliance policy or report its compliance status. The Policy Engine Service is a service that evaluates and enforces compliance policies on devices. If the Policy Engine Service is not running, it will not be able to detect or remediate non-compliant devices. The administrator should check and resolve any issues with device check-in and Policy Engine Service.
質問 # 21
A number of enrolled devices have not checked in with VMware Workspace ONE UEM for several days.
When the administrator attempted to push a profile to the devices the devices did not check in to receive the profile.
Which component should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM?
- A. API
- B. UAG
- C. Device Services
- D. UEM Console
正解：C
解説：
Explanation
The component that should be focused on when troubleshooting this device connectivity issue to VMware Workspace ONE UEM is Device Services. Device Services is a component of Workspace ONE UEM that handles device enrollment, management, and communication. Device Services also hosts the AWCM service, which is responsible for delivering push notifications to devices. If Device Services is not working properly, devices may not be able to check in with Workspace ONE UEM or receive profiles, commands, or policies3.
質問 # 22
An organization has introduced a complex password requirement on enrolled mobile devices. This has also caused a significant increase in the help desk's ticket load around password resets for mobile devices. The organization needs to curb these requests and allow users, once authenticated, to resolve their own device passcode issues Which service can help meet this goal?
- A. Self-Service Portal
- B. SQLCMD
- C. AWCM
- D. Device Management Console
正解：A
解説：
Explanation
The service that can help meet this goal is the Self-Service Portal. The Self-Service Portal is a web-based application that allows users to perform various actions on their enrolled devices, such as lock, unlock, wipe, or unenroll1. Users can also reset their device passcode through the Self-Service Portal, which can reduce the number of help desk tickets and improve user satisfaction2.
質問 # 23
A newly-hired administrator has opened a ticket with the Internal IT Helpdesk, stating that they can login but do not have access to the Scheduler settings located at Groups & Settings > All Settings > Admin > Scheduler A colleague performing the same role can see and access this entitlement.
What are two reasons that the newly-hired admin is having this difficulty? (Choose two.)
- A. The newly-hired administrator needs to accept the EULA before sensitive configuration settings are visible by this account.
- B. The newly-hired administrator has the correct roles assigned but has not selected the applicable role in the console access dropdown to view this configuration
- C. The newly-hired administrator has the incorrect roles assigned or was not yet provided the correct roles to view this configuration.
- D. The newly-hired administrator needs to navigate to Accounts > Administrators > Roles and assign themselves the correct level of access to access the Scheduler setting.
- E. The newly hired administrator did not enter in the restricted action pin to enter the Scheduler settings.
正解：B、C
解説：
Explanation
The reasons that the newly-hired admin is having this difficulty are that they have the correct roles assigned but have not selected the applicable role in the console access dropdown to view this configuration, and that they have the incorrect roles assigned or were not yet provided the correct roles to view this configuration. The console access dropdown allows the administrator to switch between different roles that they have been assigned in different OGs. If the administrator does not select the correct role for the Scheduler settings, they will not be able to see or access them. Moreover, if the administrator has not been assigned the correct role for the Scheduler settings, they will not be able to see or access them regardless of the console access dropdown selection. The administrator should check and select the appropriate role in the console access dropdown, and also verify and assign themselves the correct role for the Scheduler settings.
質問 # 24
Refer to the exhibit.
A VMware Workspace ONE administrator made changes to the Secure Email Gateway in the VMware Workspace ONE UEM console When validating the new settings, the test connection fails Which statement describes the root cause of this issue?
- A. The protocol https: // is missing in the API server URL value.
- B. The Secure Email Gateway configuration does not have a valid SSL certificate.
- C. The protocol https: // is missing in the Secure Email Gateway hostname value
- D. The outbound proxy host, port, username, and password values are missing.
正解：C
解説：
Explanation
The statement that describes the root cause of this issue is that the protocol https:// is missing in the Secure Email Gateway hostname value. The Secure Email Gateway hostname value is the URL that Workspace ONE UEM uses to connect to the Secure Email Gateway edge service on UAG and perform email management tasks, such as quarantine, wipe, or block. The protocol https:// is required to indicate that the connection is secure and encrypted. If the protocol https:// is missing, Workspace ONE UEM will not be able to connect to the Secure Email Gateway edge service, and the test connection will fail. The administrator should add the protocol https:// to the Secure Email Gateway hostname value.
質問 # 25
New information security requirements were put in place where remote access of any device must have a user present, and the user must consent to many of the remote actions Which VMware Workspace ONE Assist Agent mode will meet this requirement?
- A. User Secure
- B. Unattended
- C. Attended
- D. COPE
正解：C
解説：
Explanation
The VMware Workspace ONE Assist Agent mode that will meet this requirement is Attended Mode. Attended Mode is a mode that requires user consent and presence for remote sessions. The user can see and control the remote session, and can also pause or end it at any time for enhanced privacy2. Attended Mode also allows the user to approve or deny many of the remote actions, such as file transfer, command execution, or device information access2.
質問 # 26
An organization wants to use the VMware Tunnel edge service of VMware Workspace ONF UAG (Unified Access Gateway) to allow an application on managed Android iOS and Windows devices to access server resources on their internal network.
An organization administrator configured the VMware Tunnel edge service on UAG and successfully completed the "Test Connection" in the UEM console. Windows and iOS device users can access server resources on the organization's internal network, but Android device users report that they are getting a
"connection failed" error in the application.
What is the most likely cause of this issue?
- A. The Android application assignment is incorrectly set to "Managed" in UEM.
- B. The certificate expired on the organization's Unified Access Gateway systems
- C. The VPN payload in the Android device profile is configured incorrectly in UEM
- D. The time is incorrect on the organization's Unified Access Gateway systems
正解：C
解説：
Explanation
The most likely cause of this issue is that the VPN payload in the Android device profile is configured incorrectly in UEM. The VPN payload defines how devices connect to the VMware Tunnel edge service and access internal resources. If the VPN payload is incorrect, the devices will not be able to establish a VPN connection with the VMware Tunnel edge service and access server resources on the organization's internal network. The administrator should review and correct the VPN payload settings in UEM.
質問 # 27
An organization wants to use VMware Workspace ONE UEM to deploy a new internal application to Android devices. An organization administrator uploads the application installation file into UEM and assigns the application via a smart group Users report the application installation begins on their devices but fails after about ten minutes What is the most likely cause of this issue?
- A. The application installation file extension is not supported.
- B. The organization's Google integration is misconfigured.
- C. The application assignment is misconfigured.
- D. The application installation file is corrupted.
正解：D
解説：
Explanation
The most likely cause of this issue is that the application installation file is corrupted. A corrupted file may cause the application installation to fail or abort on the devices4. The administrator should verify the integrity of the application installation file and upload a new file if needed.
質問 # 28
The SSL certificates for on-premises VMware Workspace ONE UEM recently expired and were rotated Soon after. Android devices entirely stopped receiving push notifications and many reported AWCM as being disconnected. It was confirmed that the SSL certificates held been rotated on IIS as well as the load balancer.
Which strategy accurately describes the solution for this problem?
- A. The Device Services service was not restarted after the SSL certificate rotation on IIS. so restarting the service would resolve the issue.
- B. The Device Management binding was not updated for SSL handshake compatibility, so selecting the correct binding would resolve the issue.
- C. The SSL certificates were not updated on all device services servers, so updating the remaining servers would resolve the issue.
- D. The AWCM keystore was missed for rotation of SSL certificates, so running the keytool import targeting the new certificate would resolve the issue
正解：D
解説：
Explanation
The strategy that accurately describes the solution for this problem is running the keytool import targeting the new certificate. The AWCM keystore is a Java keystore file that contains the SSL certificates used by AWCM to establish secure connections with devices and other components. If the SSL certificates are rotated on IIS and the load balancer, but not on the AWCM keystore, then AWCM will not be able to communicate with devices using push notifications. To resolve this issue, the administrator must import the new SSL certificates into the AWCM keystore using the keytool command2.
質問 # 29
A company uses Secure Email Gateway to provide email access to its mobile devices and uses Exchange
20VT6 as its email infrastructure.
Today the VMware Workspace ONE UEM administrator received a report that all newly enrolled devices (iOS and Android) were unable to receive email After speaking with some end users, the administrator found previously enrolled devices were still able to receive email on their mobile devices. The users who reported this issue are able to access their email through Outlook Web Access (OWA) on their computers.
Which statement describes the possible root cause of this issue?
- A. There is an email compliance policy restricting email access to only Android devices.
- B. The Secure Email Gateway is unable to update policy with VMware Workspace ONE UEM API
- C. The Exchange 2016 client access server cluster sporadically refuses to connect (HTTP 500)
- D. The Secure Email Gateway server is unable to connect to the Exchange server.
正解：D
解説：
Explanation
The possible root cause of this issue is that the Secure Email Gateway server is unable to connect to the Exchange server. This could be due to network issues, firewall settings, or authentication problems. If the Secure Email Gateway server cannot communicate with the Exchange server, it will not be able to deliver email to the newly enrolled devices. The previously enrolled devices may still be able to receive email because they have cached credentials or sessions with the Exchange server. The users who reported this issue are able to access their email through OWA on their computers because OWA does not rely on the Secure Email Gateway server.
質問 # 30
The VMware Workspace ONE UEM administrator in an organization found that the Certificate Authority integration test connection failed recently I his organization uses on-premises Microsoft ADCS CA as their certificate authority, which resides on an internal-only Windows server. The VMware Workspace ONE UEM console resides in the cloud.
Why did this certificate authority integration test connection fail?
- A. Fetching the root certificate from CA failed.
- B. Symantec MPKI is disabled under the Certificate Authorities settings.
- C. Entrust PKI is disabled under the Certificate Authorities settings.
- D. Credential in UEM is incorrect.
正解：A
解説：
Explanation
The reason that this certificate authority integration test connection failed is that fetching the root certificate from CA failed. The root certificate from CA is a certificate that validates the identity and trustworthiness of the certificate authority (CA) that issues certificates for devices. Workspace ONE UEM needs to fetch the root certificate from CA to verify and manage certificates for devices. If fetching the root certificate from CA failed, it could indicate that there is a problem with CA configuration, connectivity, or availability. Workspace ONE UEM will not be able to connect to CA or issue certificates for devices, and the certificate authority integration test connection will fail.
質問 # 31
A VMware Workspace ONE UEM administrator is troubleshooting an internal application installation that affects one Android device. Which two pieces of information will help the administrator with this task?
(Choose two)
- A. Workspace ONE Intelligent Hub log
- B. Internal application APK file
- C. Verbosed Web Console log
- D. Console server IIS log
- E. Android OS version
正解：B、E
解説：
Explanation
The two pieces of information that will help the administrator with this task are internal application APK file and Android OS version. The internal application APK file is the installation file for Android applications. The administrator can check if the file is corrupted, compatible, or configured correctly for the device. The Android OS version is the operating system version of the device. The administrator can check if the device meets the minimum requirements for the application or if there are any known issues or bugs with the OS version.
質問 # 32
After introducing an additional AWCM server (for a total of two), enrollments have periodically started to fail.
While testing, the administrator notices that when https//awcm.awmdm
com;2001/awcm/statistics?awcmsessionid-12345 is accessed, the user is consistently bounced between both AWCM nodes Which misconfiguration would be causing this behavior?
- A. WCM secure channel certificate is not installed.
- B. AWCM Persistence is not correctly configured.
- C. AWCM offloading is not property configured.
- D. AWCM ports are not opened to the new AWCM server.
正解：B
解説：
Explanation
The misconfiguration that would be causing this behavior is AWCM Persistence is not correctly configured.
AWCM Persistence is a setting that ensures that devices maintain a consistent connection with the same AWCM server in a load-balanced environment. If AWCM Persistence is not correctly configured, devices may be bounced between different AWCM servers and cause enrollment failures or communication errors.
The administrator should check and configure AWCM Persistence properly.
質問 # 33
After deploying an iOS profile, there are several devices that are not showing successful installation. Upon reviewing the troubleshooting logs, the administrator notices that the device has responded with NotNow.
Which action should the administrator take to resolve this status?
- A. Check the AWCM server logs to ensure that the device is connected to Cloud Messaging.
- B. Re-push the profile to the device since the hang up is on the Workspace ONE UEM side
- C. Send several push notifications to the device in order to allow processing of profiles
- D. Contact the user, and ensure the iOS device is unlocked and powered on.
正解：D
解説：
Explanation
The action that the administrator should take to resolve this status is to contact the user and ensure the iOS device is unlocked and powered on. The NotNow status means that the device has received the profile but has not installed it yet2. This could be because the device is locked, powered off, or has a pending user action. The administrator should ask the user to unlock the device, power it on, and accept any prompts or notifications related to the profile installation.
質問 # 34
An administrator has assigned a purchased application to a new group of EP devices and enabled device-based-licensing. However none of the assigned devices could install the application Which statement describes the possible cause of this problem?
- A. VPP sToken has expired.
- B. VPP invites are not accepted
- C. Devices do not have Workspace ONE Hub installed
- D. App Store is hidden.
正解：A
解説：
Explanation
The possible cause of this problem is that VPP sToken has expired. VPP (Volume Purchase Program) sToken is a token that allows Workspace ONE UEM to communicate with Apple's VPP service and manage purchased applications for iOS devices. If the VPP sToken expires or becomes invalid, Workspace ONE UEM will not be able to assign or distribute purchased applications to devices. The administrator should check and renew the VPP sToken if needed.
質問 # 35
A VMware Workspace ONE UEM administrator is troubleshooting an internal application installation that affects one Android device. Which two pieces of information will help the administrator with this task?
(Choose two)
- A. Workspace ONE Intelligent Hub log
- B. Internal application APK file
- C. Verbosed Web Console log
- D. Console server IIS log
- E. Android OS version
正解：B、E
解説：
Explanation
The two pieces of information that will help the administrator with this task are internal application APK file and Android OS version. The internal application APK file is the installation file for Android applications. The administrator can check if the file is corrupted, compatible, or configured correctly for the device. The Android OS version is the operating system version of the device. The administrator can check if the device meets the minimum requirements for the application or if there are any known issues or bugs with the OS version.
質問 # 36
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VMware 5V0-62.22 試験は、VMware Workspace ONE UEM に関連する複雑な問題のトラブルシューティングに焦点を当てた専門レベルの認定試験です。この試験には、Workspace ONE UEM アーキテクチャのトラブルシューティング、アプリケーション管理、デバイス管理、ネットワーク接続など、幅広いトピックが含まれています。この試験は、IT プロフェッショナルが、トラブルシューティングのスキルを向上させ、VMware Workspace ONE UEM ソリューションを管理および維持する専門知識を実証するのに役立ちます。
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