
Salesforce Community-Cloud-Consultant試験問題集で[2024年最新] 有効な試験練習問題集解答
Community-Cloud-Consultant問題集で掴み取れ![最新2024]Salesforce試験合格させます
Salesforce Certified Community Cloud Consultant試験は、Salesforceコミュニティの設計と実装の経験がある専門家向けに設計されています。この試験では、コミュニティのデザイン、共有、セキュリティ、コミュニティ管理、コミュニティの関与などの分野での候補者の知識とスキルをテストします。これは、コミュニティクラウドプラットフォームとその機能を深く理解する必要がある高度なレベルの認定です。
質問 # 31
Universal Containers is launching a Community to provide a self-help Channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
- A. Support Community License
- B. Service Cloud License
- C. Customer Community Plus License
- D. Partner Community Plus License
正解:C
質問 # 32
Universal Containers has created a new Lightning Community in the sandbox using the Partner Central template. The Partner Community is built using standard Lightning Components, custom Lightning Components, and object pages.
What should the Administrator use to migrate changes from sandbox to production?
- A. Metadata API
- B. Template export
- C. Change sets
- D. Force.com IDE
正解:C
質問 # 33
Northern Trail Outfitters is launching a Community for its B2B customers and partners.
What should the Consultant consider when granting users access to the Community?
- A. A Consultant must add a permission set to the Community before it can be assigned to users.
- B. A Consultant must add a profile to the Community before assigning users to that profile.
- C. A Consultant must add a user's profile or permission set to the Community to grant them access
- D. A Consultant must add roles to Community before giving access to users.
正解:B
質問 # 34
A Salesforce Admin added a Recommendation component in the Community Builder. The Page displays correctly in the Community Builder. However, the Recommendation component does NOT display in the Community.
What is the most likely cause of this issue?
- A. NO recommendation exist for this Community.
- B. Recommendation is NOT enabled for the community.
- C. The page changes with the recommendation component have NOT been published.
- D. Members do NOT have permissions to see recommendations in the Community.
正解:C
質問 # 35
Universal Containers uses Community to grant business Customers Secure access to accounts, Orders, and invoices. All Customers are On a Customer Community License. Universal Containers plans to launch a project management module with the following requirernents: * Leverage Chatter for collaboration. * Private project collaboration between the customer and Universal Containers. * Leverage documents, tasks, and events in the project space. * Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfill these requirements?
- A. Build a custom Visualforce project space and control access through sharing.
- B. Use custom objects, record feeds, and control access through sharing.
- C. Create unlisted groups and add project records to the group.
- D. Add private groups and add project records to the group.
正解:B
質問 # 36
Northern Trail Outfitters has recently launched a Partner program to increase sales. The VP of Sales has the following goals:
* Drive more revenue from sales channels.
* Allow channel Partners to provide service to buyers.
* Get deal visibility in real time.
Which option should Northern Trail Outfitters consider to meet these requirements?
- A. CPQ for Community Cloud
- B. Sales Channels for Community Cloud
- C. Direct Pricing for Community Cloud
- D. Guided Selling for Community Cloud
正解:A
質問 # 37
Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account. How should the Salesforce Admin fulfil this requirement?
- A. Assign Super User access to the CEO partner user on the Contact page
- B. Promote the CEO partner user to delegated admin on the partner account
- C. Make the CEO partner user the owner of the partner account
- D. Add a third role to the partner account hierarchy for the CEO partner user
正解:A
質問 # 38
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
- A. 0
- B. 1
- C. 2
- D. 3
正解:B
質問 # 39
You were really excited to read about the community template features in the latest Salesforce Release Notes, but you have noticed that after the release you still don't have the features available in your Community, what steps should you take to resolve this?
- A. Log a case with Salesforce Support
- B. Update your Template to the latest Version in Community Manager
- C. Update your Template to the Latest Version in Community Settings
- D. Update your Template to the latest version in Community Builder
- E. Deactivate and Reactive your Community
正解:D
質問 # 40
Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?
- A. Create 1 Community for both Customers and Partners and enable Super User Access for Partners
- B. Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community
- C. Create 1 Community for both customers and partners
- D. Create 2 Communities 1 Partner Community and 1 Customer Community
正解:C
質問 # 41
Universal Containers (UC) has a new Customer Community where users can collaborate on Topics through Chatter Groups and Chatter Questions. UC wants to ensure the following:
- Users have quick access to new and recommended discussions and articles
- Users have the ability to contact Universal Containers quickly to help
- Users have visibility into how their activity compares to other users within the Community Which three lightning components could do Community Cloud consultant recommend placing on the Community homepage? Choose 3 answers Select one or more of the following:
- A. Featured topics
- B. Contact support button
- C. Record detail
- D. Reputation leaderboard
- E. Breadcrumb
正解:A、B、E
質問 # 42
Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
- A. Choose Login to the Community as a User from the contact record in Salesforce.
- B. Select the Community from the global header as an internal user.
- C. Select a Customer user record and select the Login option.
- D. Log in as a customer to the Community with a Test customer login.
- E. Preview the Community as a specific Community user in the preview mode of the Community builder.
正解:A、B、D
質問 # 43
- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
- Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:
- A. Load test Chatter groups to make sure file and member counts won't be exceeded
- B. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
- C. Test the member profile permissions to make sure they are able to find and post relevant information
- D. Establish moderation rules and processes for addressing flagged content
- E. Make sure customers are members of only the Architect and Builder Community
正解:B、C、E
質問 # 44
Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?
- A. None of the above
- B. Kokua
- C. Koa
- D. Aloha
- E. Napili
正解:D
質問 # 45
A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.
Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task? Choose one answer
- A. Create a custom Lightning component and add it to the home page
- B. Add a generic component and name it Leaderboard
- C. Enable Chatter for the Customer Service Napili Community
- D. Drag and drop the Reputation Leaderboard component onto the home page
正解:D
質問 # 46
Regional Containers wish to establish a Community for their Partner network. They have complex requirements and from sampling their Partner network there is no need to provide mobile capabilities. What type of community best suits Regional Containers needs?
- A. Aloha
- B. Kookaburra
- C. Koa
- D. Visual Force + Tabs
- E. Napili
正解:D
質問 # 47
Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?
- A. Install the Salesforce Community Management AppExchange package
- B. Install the Wave dashboards for Communities
- C. Use Data Loader to download the user data to generate a pivot table in Excel
- D. Use Google Analytics to generate the adoption report
正解:A
質問 # 48
Universal Containers want to drive engagement for its Community, and is encouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?
Choose 3 answers
Select one or more of the following:
- A. Connect to the Einstein recommendation API
- B. Select a custom recommendation channel in the Marketing Cloud
- C. Enter a label for the button in the recommendation
- D. Enter a description of the recommendation
- E. Click "upload image" to include an image with your recommendation
正解:C、D、E
質問 # 49
Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC's Salesforce administrator recommend? Choose 2 answers Select one or more of the following:
- A. Customer Community Plus
- B. Customer Community Plus Login
- C. Customer Community
- D. Customer Community Login
正解:A
質問 # 50
Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy. Universal Containers has the following requirements to expose dashboards to their partners: * Partners can NOT modify the dashboard. * Partners only see data within their account. * Partners see all the data on the partner account. How should the Salesforce Admin fulfill these requirements?
- A. Select the 'Run as logged in user option for the dashboards
- B. Select the Channel Manager as the running user for the dashboards
- C. Select the Sales Executive as the running user for the dashboards
- D. Select the owner of the partner account as the running user for the dashboards
正解:A
質問 # 51
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
- A. Select the Customer Channel in article setup
- B. Publish the Community so the changes take effect
- C. Add a Featured Topic in the Community Management console
- D. Create the article in the Community Management console
正解:B
質問 # 52
How is visibility to Articles Types controlled for Community Members?
- A. Community Settings
- B. All Articles Types within the shared data categories and visible to Community Members.
- C. User Record
- D. Community Manager
- E. Profile
正解:E
質問 # 53
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- B. Select the Show User Rank checkbox for the component in the property editor.
- C. Drag the Reputation Leaderboard Component to the Community page inCommunity Management.
- D. Set the number of users to 5 in the property editor for the component.
- E. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
正解:B、D、E
質問 # 54
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue? Choose 2 answers Select one or more of the following:
- A. Install a lightning Bolt template the AppExchange
- B. Build Visualforce pages and apply custom CSS
- C. Implement a custom theme for the Community
- D. Build custom HTML pages according to marketing specifications
正解:C
質問 # 55
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