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Salesforce CRM-Analytics-and-Einstein-Discovery-Consultant 認定試験の出題範囲：
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質問 # 11
A company realizes it has a lot of rich information around its cases, but unfortunately, most of this is unstructured/textual dat a. The company is exploring how to include some of this information in its case prioritization.
Which option within CRM Analytics should a consultant leverage?
- A. Cluster transformation in Recipes
- B. Detect Sentiment transformation in Recipes
- C. Bucket transformation in Recipes
正解：B
解説：
For a company with a wealth of unstructured textual data in their cases, the "Detect Sentiment" transformation within CRM Analytics Recipes is a crucial tool. This transformation analyzes the sentiment of the text data-whether it's positive, neutral, or negative-and this insight can be highly valuable in case prioritization processes. Here's why this transformation is useful:
Insight into Customer Sentiments: By detecting sentiment, the company can prioritize cases based on the urgency and emotional tone expressed in the text, which might indicate customer dissatisfaction or urgency.
Automation and Efficiency: Automatically categorizing cases based on sentiment can streamline workflows and ensure that critical cases are handled promptly.
Enhanced Customer Service: Responding to negative sentiments swiftly can improve customer satisfaction and potentially mitigate issues before they escalate.
質問 # 12
A customer wants to change the default blue color on a bar chart. What is the easiest way to change blue to another color?
- A. Create a compare table formula to specify a hidden metric for coloring purposes.
- B. Use bindings to specify a color per bar.
- C. Use conditional formatting under the bar chart widget properties by selecting the measure.
- D. Use conditional formatting under the bar chart widget properties by selecting the dimension.
正解：C
質問 # 13
What's the best way to describe the template-info.json file?
- A. It's automatically populated every time you create an app from the template.
- B. It's the boss of the template with all the information needed to create the app.
- C. It's a read-only file with all the user documentation for a template.
- D. It makes sure that the app includes all the right Salesforce data.
正解：B
解説：
Reference:
https://trailhead.salesforce.com/en/content/learn/modules/wave_analytics_templates_intro/wave_analytics_templates_structure
質問 # 14
A story has been deployed to the Opportunity object with a prediction field, Predicted Amount.
How can all the Opportunity records be predictions written back to the Predicted Amount field?
- A. Enable a Bulk Scoring Job under the Prediction Definition.
- B. Open all Opportunity records.
- C. Mass edit all the records by populating the Predicted Amount field.
- D. Use the Prediction Service API to get the prediction and populate the Predicted Amount field.
正解：D
質問 # 15
Your sales team requests that datasets for their dashboards are refreshed every hour. You agree to investigate if this is possible and find that the dashboards use A datasets created from two recipes. The first recipe takes 43 min to run and the second recipe takes 25 min to run.
Is it possible to refresh data every hour?
- A. No, the total duration of the recipe jobs exceeds one hour.
- B. Yes, the number of recipe runs does not exceed the limit of 60 in a 24 hour rolling period.
- C. Yes, with the concurrent recipe runs the duration is less than hour.
- D. No, the number of recipe runs exceed the limit of 40 in a 24 hour rolling period.
正解：D
質問 # 16
A consultant is working with the client to define goals and metrics for an app that will be built. The consultant decides to base the dashboards on personas and is in the design phase prior to starting the actual build.
Which two design considerations should be determined at this time? Choose 2 answers
- A. Which fonts to use for headers and body text
- B. Which charts to use to best support the defined goal
- C. Which colors to use and how to use them
- D. How many charts should be allowed on a single dashboard
正解：B、C
解説：
https://help.salesforce.com/articleView?id=bi_dashboard_build_tips.htm&type=5
質問 # 17
Universal Containers (UC) has a "Sales Manager" dashboard. UC has a compare table that has multiple groupings and columns added showing the Total and Subtotals of the numeric values. A consultant is asked to add additional groups to enhance details about UC's customers.
Which feature should the consultant use to make the navigation of the compare tables easier for the end user?
- A. Select the Enable Expand or Collapse option from the table properties.
- B. Create the table using SAQL query to accommodate this and make It user friendly.
- C. Scroll to the very end to see the details.
正解：A
質問 # 18
A Tableau CRM consultant decides to use a recipe to create a new dataset.
Which two source types can be used for the recipe?
Choose 2 answers
- A. Existing datasets
- B. Records from a Salesforce object
- C. Dataset lens
- D. Connected data(Synced)
正解：A、D
質問 # 19
What are various ways to incorporate blank space in a CRM Analytics dashboard?
- A. 1. Increase the dashboard granularity via columns, and use blank columns.Use pages to break content into multiple tabs.
- B. 1. Use the "Cell Spacing" layout property.
2. Increase the dashboard granularity via columns, and use blank columns. - C. Use the "Fine" row height option in layout properties, and use blank rows, Use the "With Spacing" row height property.
正解：B
解説：
Incorporating blank space into a CRM Analytics dashboard can be achieved effectively through the following methods:
Cell Spacing Layout Property: This allows for consistent spacing between cells, helping to create a visually organized and less cluttered dashboard.
Increasing Dashboard Granularity via Columns: Using blank columns as a method to create deliberate space can help in visually separating different dashboard elements, enhancing readability and focus.
These methods ensure that the dashboard is not only functional but also aesthetically pleasing and easy to navigate.
質問 # 20
A versioning feature allows CRM Analytics users to be added as Publishers and make changes separately while a 'Live' version is still being used by other users. Once the changes are complete, the user can then set their updated version as the Live version.
Which CRM Analytics item is this leveraged for?
- A. Dataset
- B. App
- C. goats
正解：B
解説：
In CRM Analytics, the versioning feature described is typically leveraged for Apps. This feature allows:
Parallel Development: Users can work on changes in a separate version without affecting the live version being accessed by others.
Controlled Publishing: Once changes are finalized, the user can then promote their version to be the new live version, ensuring seamless updates without disrupting ongoing usage.
Collaborative Workflows: Facilitates teamwork by allowing multiple users to propose and test changes in a controlled environment before making those changes live.
This approach ensures that CRM Analytics apps remain dynamic and can evolve over time while maintaining stability and continuity for end-users.
質問 # 21
What is a keyword in SAQL? And what case must it be in?
正解：
解説：
A keyword is basically just a function in SAQL, like group, foreach, etc. And it has to be lowercase.
質問 # 22
The Universal Containers company plans to upload target data from an external tool to Einstein Analytics so they can calculate the Sales team target attainments.
The target data changes every month, so the datasets need to be updated on a monthly basis. The target data is a CSV file that contains the Salesforce ID of the sales representative, the target amount, and the month of the target. For each sales representative, the file contains a target for every month of the current year as well as all previous years.
Based on this information, which operation should a consultant use with the Analytics External Data API to upload the file?
- A. Upsert
- B. Update
- C. Append
- D. Overwrite
正解：D
質問 # 23
Which security option is not available in Einstein Analytics for securing datasets?
- A. App level security
- B. Row-level security with security predicates
- C. Inherited security
- D. Field-level security
正解：D
質問 # 24
Which chart type is best suited to track progress of sales revenue that is realized versus the target?
- A. Bar chart
- B. Pivot table
- C. Flat gauge
- D. Pie chart
正解：C
質問 # 25
A CRM Analytics consultant has prepared a CSV file to be uploaded to CRM Analytics. By mistake, one of the column headers is modified as random non-alphanumeric characters "*&**(&*(%", which went unnoticed prior to uploading the file.
What is the expected behavior of the uploaded CSV column?
- A. The column header is prefixed with "X" upon upload.
- B. The column header is auto-updated to "Column" + column number.
- C. The column header Is set to *&**(&*(%.
正解：A
解説：
When uploading CSV files into CRM Analytics, column headers must follow certain formatting rules. Headers containing non-alphanumeric characters, such as "&**(&(%", will automatically be adjusted. Specifically, if the column header starts with non-alphanumeric characters or contains such characters, CRM Analytics will prefix the header with "X" to ensure compatibility with internal naming conventions. This behavior ensures that the column can be referenced in the platform without causing errors or conflicts.
質問 # 26
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