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この試験では、Microsoft Teamsソリューションの設計と展開、Skype for Businessの構成、Skype for BusinessとExchangeおよびSharePointの統合、およびMicrosoft TeamsおよびSkype for Businessの管理など、さまざまなトピックがカバーされます。候補者はまた、Microsoftコラボレーションソリューションのトラブルシューティングとメンテナンス能力もテストされます。試験は複数選択問題で構成され、時間制限は3時間です。試験に合格すると、候補者はMicrosoft Certified: Collaboration Communications Systems Engineer認定を受け取ります。この認定は世界的に認められており、Microsoftコラボレーションおよびコミュニケーションソリューションの分野でキャリアを進めるために役立ちます。
MS-721試験の準備をするために、Microsoftは、インストラクター主導のコース、オンラインコース、練習試験など、さまざまなトレーニングおよび認定リソースを提供しています。これらのリソースは、候補者が試験のトピックを理解し、認定試験に合格する可能性を向上させるのに役立ちます。全体として、MS-721(Collaboration Communications Systems Engineer(Beta))認定試験は、コラボレーションおよびコミュニケーションシステムの分野でのスキルを向上させ、キャリアを向上させようとするITの専門家にとって貴重な認定です。
質問 # 55
You are deploying Microsoft Skype for Business 3PIP phones to remote sites for use with Microsoft Teams.
You need to sign each 3PIP phone in to Teams.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. From the device, instruct a local user to sign in from the web.
- B. From the Microsoft Teams admin center, remotely provision a new device.
- C. From the device, instruct a local user to use the direct inward dial (DID) number and PIN of the assigned account.
- D. From the device, instruct a local user to sign in from a computer that connects to the device by using a USB cable.
- E. From the device, instruct a local user to sign in by using the device itself.
正解:A、E
質問 # 56
From Voice in the Microsoft Teams admin center, you select Operators and add an operator.
You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解:
解説:
1 - Acquire phone numbers.
2 - Create valid emergency addresses.
3 - Assign phone numbers to users.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure
質問 # 57
You have a Microsoft Teams Phone deployment.
You need to ensure that incoming calls to a user are forwarded to a phone number of +15552224190 if the calls are NOT answered within 20 seconds.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
解説:
Reference:
https://learn.microsoft.com/en-us/powershell/module/teams/set-csusercallingsettings
https://learn.microsoft.com/en-us/powershell/module/skype/grant-csonlinevoiceroutingpolicy
質問 # 58
You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:
Park calls.
Place calls on hold.
Transfer calls to other users.
Escalate calls to conference calls.
Which action will be affected by implementing Local Media Optimization?
- A. Place calls on hold.
- B. Escalate calls to conference calls.
- C. Park calls.
- D. Transfer calls to other users.
正解:B
解説:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues
質問 # 59
Your company has an office in Seattle.
The default dial-in number for the company's Microsoft Teams meetings has an area code of 425.
The company does NOT have an office in New York. However, most of the company's customers are in New York.
You need to get a new default dial- In number that has a local 718 area code. You will NOT define additional location information in Teams.
Which two actions should you perform before you assign the bridge? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Get a Dedicated conference bridge (Toll Free) number.
- B. Search for new numbers by using New York.
- C. Get an auto attendant toll-free number.
- D. Search for new numbers by using a 718 area code.
- E. Get a Dedicated conference bridge (Toll) number.
正解:A、E
質問 # 60
You have a Microsoft Teams Phone deployment.
You need to implement Local Media Optimization for Direct Routing users at a site.
Users at the site frequently perform the following actions:
Park calls.
Place calls on hold.
Transfer calls to other users.
Escalate calls to conference calls
Which action will be affected by implementing Local Media Optimization?
- A. Place calls on hold.
- B. Escalate calls to conference calls.
- C. Park calls.
- D. Transfer calls to other users.
正解:B
解説:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-media-optimization#known-issues
質問 # 61
You are deploying a Teams Rooms on Windows device.
You need to enable public preview lo lest newly released beta features.
What should you do?
- A. Create a new Team template.
- B. Create and then modify an XML file named SkypeSettings.xml.
- C. Create and then modify an XML file named TeamsSettings.xml.
- D. Create a new Teams update policy.
正解:C
質問 # 62
You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.
Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Purchase Communications Credits.
- B. Get a Dedicated conference bridge (Toll Free) number.
- C. Purchase a Microsoft 365 Domestic and International Calling Plan license.
- D. Assign a phone number to a resource account.
- E. Get an auto attendant toll-free number.
- F. From the meeting policy, set Allow dial -in users to bypass the lobby to On.
- G. Assign a phone number to the bridge.
正解:A、B、G
解説:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams
質問 # 63
You have a Microsoft Teams Phone deployment.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service. Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
- A. Set Replace the caller ID with to Resource account
- B. From the Microsoft Teams admin center, modify the global (Org-wide default! caller ID policy.
- C. Set Calling Party Name to the organization name.
- D. From the Microsoft Teams admin center configure a new caller ID policy
- E. Set Override the caller ID policy to On.
正解:A、D、E
解説:
You can manage caller ID policies by going to Voice > Caller ID policies in the Microsoft Teams admin center. You can use the global (Org-wide default) policy or create and assign custom policies. Users in your organization automatically get the global policy unless you create and assign a custom policy.
Create a custom caller ID policy
In the left navigation of the Microsoft Teams admin center, go to Voice > Caller ID policies. (A) Select Add.
Enter a name and description for the policy.
Turn on or off Block incoming caller ID and Override the caller ID policy. (E) Enter a Calling Party Name.
Under Replace the caller ID with, set which caller ID is displayed for users by selecting one of the following: (D) User's number: Display the user's number.
Anonymous: Display the caller ID as Anonymous.
Resource account: Set a resource account associated with an Auto Attendant or Call Queue.
If you choose Resource account, you're prompted to specify a resource account for the next field, called Replace the caller ID with this resource account. Only resource accounts with an assigned phone number will be displayed. If you just assigned a phone number to the resource account, it may take a few minutes before the resource account is available for selection.
7. Select Save.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies
質問 # 64
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You redirect calls for the call queue to a shared voicemail box.
Does this meet the goal?
- A. Yes
- B. No
正解:B
解説:
Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/
質問 # 65
You have a Microsoft Teams Phone deployment.
You deploy a new network site.
You discover that the new site is not listed in location-based reports. Other sites appear in the reports.
You need to ensure that all the sites appear in the reports.
What should you do?
- A. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains the new network site only.
- B. From Network planner in the Microsoft Teams admin center, modify an existing network plan.
- C. From the Microsoft Call Quality Dashboard, select Tenant Data Upload and upload a CSV file that contains all the network sites.
- D. From Network planner in the Microsoft Teams admin center, add a new persona.
- E. From Network planner in the Microsoft Teams admin center, add a new network plan.
正解:C
解説:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data
質問 # 66
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You configure the call queue to use a team and a channel.
Does this meet the goal?
- A. No
- B. Yes
正解:B
解説:
Reference:
https://regroove.ca/stellark/2021/09/15/redirect-teams-auto-attendant-voicemail-to-a-channel-updated-method/
質問 # 67
Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that Is configured for hybrid connectivity You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assortments be performed in Active Directory.
You plan to create a call queue that will service users both on-premises and in the cloud.
You need to create and assign a resource account for the call queue. The call queue must be able to teach users regardless of which platform they are on.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解:
解説:
1 - From the Skype for Business Server Management Shell,...
2 - Assign the resource account to the call queue during the call queue setup.
3 - From Org-wide settings in the Microsoft Teams admin center, select Resource accounts, and then select Add.
質問 # 68
You have a Microsoft Teams Phone deployment and a Survivable Branch Appliance (SBA) at a site.
You add a new Teams user.
You need to ensure that the user at the site can place and receive PSTN calls in the event of an internet outage.
What should you do?
- A. Modify the online voice routing policy.
- B. Run the Granc-CsTeamsSurvivableBranchAppliancePolicy cmdlet.
- C. Add the user as a member of a call queue.
- D. Run the Granc-CsTenancDialPlan cmdlet.
正解:B
解説:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/direct-routing-survivable-branch-appliance
質問 # 69
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
What is a possible cause of the issue?
- A. The firewall blocks outbound traffic on port 443 to Microsoft Teams.
- B. The firewall blocks traffic to the signaling port on the SBC.
- C. TLS 1.2 is enabled on the SBC.
- D. Microsoft 365 Phone System licenses are not assigned to the users.
正解:B
解説:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/phone-system/direct-routing/sip-options-tls-certificate-issues
質問 # 70
You have a Microsoft Teams conference room named ConferenceRoom01.
You need to ensure that ConferenceRoom01 can be invited directly to third party online meetings by partner organizations.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
解説:
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/third-party-join#step-3a-enable-third-party-meetings-on-teams-rooms-on-windows
質問 # 71
You have a Microsoft Teams Phone deployment.
You have a cloud-only user named [email protected].
You need to enable a Direct Routing phone number for [email protected].
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
正解:
解説:
質問 # 72
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You set the routing method for the call queue to Attendant routing.
Does this meet the goal?
- A. Yes
- B. No
正解:B
解説:
Reference:
https://www.orbid365.be/shared-voicemail-arrives-in-teams/
質問 # 73
Your company uses Microsoft Skype for Business Server 2015 and Enterprise Voice as the PSTN solution.
You plan to migrate all users to Microsoft Teams Calling Plans.
You will decommission Skype for Business Server after the migration is complete.
You need to ensure that all the users retain their current phone number once the migration is complete. The solution must minimize the downtime of PSTN features for each user.
What should you do first?
- A. Schedule a port order for the phone numbers of all the users.
- B. Migrate all the users to Teams.
- C. From the Microsoft Teams admin center, order phone numbers for all the users.
- D. From the Microsoft 365 admin center, purchase Communications Credits for all the users.
正解:A
解説:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/phone-number-calling-plans/transfer-phone-numbers-to-teams
質問 # 74
You have a Microsoft Teams deployment.
You notice that users erroneously create a live event when attempting to create a meeting from the Teams client calendar.
You need to disable live events for all users.
What should you modify from the Microsoft Teams admin center?
- A. live events policies
- B. customization policies
- C. Live events settings
- D. meeting policies
正解:D
質問 # 75
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