究極のガイド準備問題Process-Automationには正確なPDF解答[2026年08月11日]
合格できるSalesforceの試験問題集
Salesforce Process-Automation認定専門的認定は、Salesforce Automationのスキルを向上させようとする専門家の主要な認定です。この認定は、Salesforce Administrationをよく理解し、スキルを次のレベルに引き上げたい個人向けに設計されています。認定試験では、ワークフロー、プロセスビルダー、フローなど、複雑なSalesforce Automation Solutionsの開発と実装における個人の習熟度を測定します。
試験は、Workflow、Process Builder、FlowなどのSalesforceの自動化ツールに関する問題も含まれます。また、トリガー、アクション、および数式に関する質問も含まれます。試験は、ビジネス要件を満たすプロセス自動化ソリューションを設計および実装する能力を試験するように設計されています。
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質問 # 39
Which of the following are true regarding the Lead Conversion process? (Choose two)
- A. An Account is created if one with the same name is not found
- B. Custom Lead fields can be inserted into standard or custom Account, Contact, or Opportunity fields
- C. An Opportunity is always created
- D. A Contact is created if one with the same name is not found
正解：A、B
質問 # 40
Which three of the following are the key components to build a process in Process Builder?
- A. Node
- B. Trigger
- C. Scheduler
- D. Action
- E. Timer
- F. Criteria Node
正解：B、D、F
解説：
Process Builder uses a model where you define:
C). Trigger - Defines when the process starts (e.g., when a record is created or updated).
B). Criteria Node - Defines the conditions that must be met for the action to run.
F). Action - What happens when the criteria are met (e.g., update a record, send an email, launch a flow).
Incorrect Options:
A). "Node" is a generic term and not used officially in Process Builder documentation.
D and E. "Scheduler" and "Timer" are more closely related to flows or scheduled flows than Process Builder.
Reference Extracts from Salesforce Process Automation Study Guide:
"Each process includes a trigger, criteria nodes, and actions."
"Criteria nodes determine whether to execute specific actions based on record values."
質問 # 41
Which of the following should be used to branch a flow?
- A. Decision Element
- B. Branching Element
- C. If Elase condition
- D. If condition
正解：A
質問 # 42
An Administrator must create a step-by-step guide to walk users through the product catalog.
Which automation tool should the Administrator use?
- A. Approvals
- B. Process Builder
- C. Apex Trigger
- D. Flow Builder
正解：D
質問 # 43
Ursa Major Solar is automating a complex business process. The Administrator discovers that flows needed for the orchestration already exist in the org; however, they cannot create the orchestration in Flow Builder.
What could be causing this issue?
- A. The org does not have " LEX for Flows " add-in activated for all users.
- B. One or more existing flows have a reference to an External Object.
- C. The Administrator is missing the " Manage Flow " permission.
- D. " Orchestration " is disabled under Flow Builder settings in the Setup.
正解：C
解説：
To create and manage Flow Orchestrations, the user must have the " Manage Flow " permission. Without it, the orchestration builder will not be accessible in Flow Builder.
B). Correct - The "Manage Flow" permission is required to access and build orchestrations.
Incorrect Options:
A). "LEX for Flows" is not a real permission or feature.
C). Referencing External Objects does not block orchestration creation.
D). There is no setting called "Orchestration" in Setup to enable or disable this feature.
Reference Extracts from Salesforce Process Automation Study Guide:
"To build and manage orchestrations, users must have the Manage Flow permission."
"Flow Orchestration is available in supported editions and does not require a special enablement setting."
質問 # 44
In which three ways can a flow designer distribute flows that involve user interaction?
- A. Custom Lightning Web Components
- B. Microservice Frame
- C. Field Portal Mobile App
- D. Flow Actions
- E. Lightning Pages
正解：A、D、E
解説：
User-interactive flows (Screen Flows) can be distributed in the following ways:
B). # Flow Actions - Flows can be exposed as Quick Actions or Global Actions and launched from buttons.
C). # Custom Lightning Web Components - Developers can embed flows within LWCs using the lightning- flow base component.
E). # Lightning Pages - Admins can add flows directly to record, home, or app pages using the Flow standard component in Lightning App Builder.
Incorrect Options:
A). "Microservice Frame" is not a Salesforce feature.
D). "Field Portal Mobile App" is not a native Salesforce product and is not related to Flow distribution.
Reference Extract from Salesforce Help - Flow Distribution:
"You can distribute flows using Flow Actions, embed them in Lightning Pages, or include them in Custom Components."Reference:Salesforce Help - Distribute Flows
質問 # 45
The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account record that changes from Prospect to New Customer. What process automation capabilities would the Admin use to meet this requirement?
- A. Use a Flow to update the field and trigger on Approval Process to notify the VP of Sales.
- B. Use an Apex Trigger to change the Account field value from "prospect" to "customer" and email the Account Owner as a reminder to get an approval from their Manager.
- C. Use o Process to monitor t changed field value on the Account object from "prospect" to "customer" and an action to submit the record to an Approval Process
- D. Use a Record Trigger Flow to change the Account field value from "prospect" to "customer" and email the Account Owner.
正解：A
解説：
To automate the process of sending an approval request when an Account record changes from Prospect to New Customer, the best approach would be to use Salesforce Flow to update the Account field value and then trigger an Approval Process to notify the VP of Sales. This approach allows for a more flexible and powerful automation compared to using Apex Triggers or Process Builder alone. Salesforce Flow can detect record changes and perform complex logic, including updating records and initiating approval processes. The Approval Process can then be configured to send an approval request to the VP of Sales. This solution aligns with Salesforce's best practices for leveraging declarative automation tools before resorting to code.Reference: Salesforce Help Documentation on Flow and Approval Processes.
質問 # 46
A new VP of Sales joined TrueGlobal Inc. TrueGlobal uses Salesforce for managing global sales operations.
The VP wants to receive an email alert if a deal stage is changed to Closed Lost and the amount is greater than
$1,000,000. What evaluation criteria should the administrator choose while creating this workflow rule?
- A. When a record is created
- B. When a record is created and any time it ' s edited to subsequently meet criteria
- C. When a record is edited, and any time it's edited to subsequently meet criteria
- D. When a record is created and every time it is edited
正解：B
解説：
The most accurate evaluation criteria for this use case is:
B). # "When a record is created, and any time it's edited to subsequently meet criteria" This ensures that the rule triggers:
When the record is first created and meets the criteria
Or when it is edited later, and the condition (Stage = Closed Lost and Amount > $1,000,000) becomes true Incorrect Options:
A). Could cause the action to trigger multiple times even when the criteria remains true.
C). Only runs once at record creation.
D). Is not a valid listed option in Workflow Rule settings.
Reference Extract from Salesforce Help - Workflow Rule Considerations:
"Use ' created, and any time it ' s edited to subsequently meet criteria ' when actions should only happen once per record per condition."
質問 # 47
An Administrator needs to notify the CEO via email requesting sign-off anytime an Opportunity's discount reaches higher than 40%. Which tool should the Administrator use to accomplish this?
- A. Approvals
- B. Process Builder
- C. Apex Trigger
- D. Flow Builder
正解：B
解説：
Salesforce recommends using Process Builder for simple automation that is triggered when a record meets specific criteria-such as a field value exceeding a threshold-and requires immediate action like sending an email.
In this scenario:
* The Discount field on the Opportunity object is monitored.
* When the value becomes greater than 40%, the condition is met.
* An email alert is sent to the CEO to request sign-off.
Process Builder supports this natively:
* Define the object (Opportunity)
* Set criteria (e.g., [Opportunity].Discount__c > 40)
* Configure an action to send an email alert
* Option B (Flow Builder) can do this but is more suitable for advanced automation or user interaction.
* Option C (Apex Trigger) is unnecessarily complex for this requirement.
* Option D (Approvals) is used when formal approval routing is needed; here, only notification is requested.
Reference Extracts from Salesforce Process Automation Documents / Study Guide:
* "Use Process Builder to trigger actions such as email alerts when records meet defined conditions."
* "Choose Process Builder for straightforward field-based automation. Use Flow for more complex, multi-step processes."
質問 # 48
Universal Containers would like to collect information from contacts. The questions need to be presented dynamically based on responses to prior questions. What could the Administrator use in addition to Flows to accomplish this?
- A. Local Actions
- B. Decision Graph
- C. Dynamic Resources
- D. Screen Components
正解：D
解説：
To create dynamic forms in Flow, an admin can use conditional visibility settings on Screen Components.
These settings allow components to appear or hide based on previous user inputs, creating a dynamic, responsive form experience.
C). Screen Components - # Correct. These can be configured to show/hide based on logic using Flow's conditional visibility.
Incorrect Options:
A). Local Actions - Used to trigger client-side operations like closing a tab or refreshing a screen, not to control dynamic screen logic.
B). Decision Graph - Not a recognized Salesforce term; possibly a misnomer for Decision elements.
D). Dynamic Resources - Not a valid feature; "dynamic" behavior is handled via logic and visibility settings.
Reference Extracts from Salesforce Process Automation Study Guide:
"Use conditional visibility on Screen Components to show or hide questions based on responses to earlier inputs."
"Screen elements can be configured with rules that evaluate field values to determine whether they should display."
質問 # 49
Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package without uninstalling the package?
- A. The flow version isn't the latest version of the flow installed in an org.
- B. The flow version has no scheduled actions that are currently live or running.
- C. The flow version is deprecated in the org.
- D. The flow version is inactive.
- E. The flow version doesn't have any associated paused flow interviews.
正解：A、D、E
質問 # 50
What is a valid distribution method for Autolaunched flow with a schedule trigger?
- A. Scheduled time and frequency
- B. Metadata and Tooling API
- C. Custom Apex Classes
- D. REST API
正解：A
質問 # 51
What should an Administrator do to allow the value of a variable to be set by the source that started the flow?
- A. Select the "Available for output" checkbox
- B. Select the "Available for input" checkbox
- C. Select the "Allow Multiple Values" checkbox
- D. Select the "Field is required" checkbox.
正解：B
質問 # 52
Where would a flow designer navigate to add a Screen Flow to a Lightning Page?
- A. Setup > Lightning App Builder > Page
- B. Setup > Edit Page
- C. Setup > Lightning App builder > Flow Canvas
- D. Setup > App Picker > Flow Builder.
正解：A、B
質問 # 53
Which standard feature has a primary purpose in helping with identifying performance bottlenecks?
- A. Accurate measure of the CPU time consumption of Flows and Processes
- B. Blacktab run-as access for Processes
- C. Raise a case with Salesforce Support
- D. Stagger and Throttle plug-ins for Flows
- E. Optimizer plug-in for Flows and Processes
正解：A
質問 # 54
Which three conditions need to be met for an Administrator to delete a flow version installed from a package without uninstalling the package?
- A. The flow version is inactive
- B. The flow version has no scheduled actions that are currently live or running
- C. The flow should not be referenced by another flow
- D. The flow version doesn ' t have any associated paused flow interviews
- E. The flow version is deprecated in the org
正解：B、C、D
解説：
To delete a flow version (especially one installed from a managed package), several conditions must be met:
A). The flow must not be referenced by another flow. Dependencies block deletion.
B). The flow version must not have any paused flow interviews (these are tracked in Setup).
C). There should be no scheduled actions (e.g., scheduled paths or future-dated flow execution).
Incorrect Options:
D). Deprecation only hides a version; it does not permit deletion.
E). Inactivity is required for deletion, but on its own does not guarantee deletion unless the above conditions are also met.
Reference Extracts from Salesforce Process Automation Study Guide:
"A flow version cannot be deleted if it is referenced, has paused interviews, or has pending scheduled actions."
"Only inactive and unreferenced flow versions with no active execution can be removed."
質問 # 55
What is a flow interview?
- A. A flow that takes the same path as the original flow.
- B. Questions posed by flow designer to potential flow users.
- C. Instance of a flow.
- D. Connection or interlink between two to more internal elements of a flow.
正解：C
質問 # 56
Which three use cases can be supported by inspecting conditions using a Decision element?
- A. Allow a guest user to convert a lead into an opportunity if that guest user becomes the record owner on the lead record.
- B. Inform sales leaders when an opportunity's stage is changed to Closed Won.
- C. Give customers a return shipping address or instructions on how to resolve the problem when an item is determined to be faulty.
- D. Allow a guest user to delete a lead if that guest user becomes the record owner on that lead record.
- E. Offer a customer a loan based on the results of a credit scoring formula.
正解：B、C、E
質問 # 57
The architect is designing a flow where a screen flow is used to create a contact and display a confirmation screen. While the confirmation screen is displayed, remote API is invoked to update the contact in the external system. The update fails. How should the architect resolve the design?
- A. Use a separate transaction to update the contact in the external system.
- B. Use Apex since updating a contact in the remote system is not possible in flow.
- C. Add error handling mechanism to the flow and test often and early.
- D. Use the Process builder instead of flow.
正解：C
解説：
In the scenario where a remote API update fails after creating a contact through a screen flow, incorporating an error handling mechanism within the flow is essential. This allows the flow to gracefully handle exceptions and errors, providing feedback or rollback options as necessary. Regular testing during the development phase helps identify potential issues early, ensuring the flow functions as intended upon deployment.Reference: Salesforce Help - Add Fault Handling to Your Flow
質問 # 58
The Administrator at Universal Containers (UC) is configuring a Screen Flow where the end-user must make a selection. Which resource should the admin use?
- A. Decision
- B. Choice
- C. Dependent Picklist
- D. Variable
正解：B
解説：
To enable user selection in a Screen Flow - for example, in a radio button, picklist, or checkbox - the appropriate resource is a Choice.
A). Choice - # A Choice resource defines selectable options in screen components such as radio buttons, picklists, or multi-select lists.
Incorrect Options:
B). Dependent Picklist is a screen component type, but it requires Choice resources to populate it.
C). Variables store data but don't define selectable input choices.
D). Decision is used for branching logic, not for user selection.
Reference Extracts from Salesforce Help - Add Choices to Screen Elements in Flow Builder:
"Define Choice resources to let users select from a list of options in screen flow components."
質問 # 59
Ursa Major Solar (UMS) is evaluating Salesforce for automating its mutual business processes. What should UMS keep in mind?
- A. Salesforce automation tools are not available in Salesforce Developer Edition.
- B. Salesforce automation tools are not supported in Salesforce Lightning.
- C. Salesforce automation tools are currently not supported in Microsoft Internet Explorer.
- D. Salesforce automation tools cannot update records for which OWD is Public.
正解：C
解説：
Salesforce officially ended support for Microsoft Internet Explorer 11 in Lightning Experience. Many features
- including Flow Builder and other automation tools - either degrade or fail in IE11.
Correct Option:
B). Salesforce automation tools are currently not supported in Microsoft Internet Explorer - # Admins should use modern browsers such as Chrome, Edge, or Firefox.
Incorrect Options:
A). Automation tools are fully supported in Salesforce Lightning.
C). Salesforce Developer Edition provides access to all core automation features.
D). Record access is not restricted by OWD being Public; rather, OWD affects sharing logic.
Reference Extracts from Salesforce Help Documentation:
"Salesforce no longer supports IE11 in Lightning Experience as of Winter '21. Use a modern browser for building and managing flows." Reference:Salesforce Help - Supported Browsers for Salesforce
質問 # 60
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