準備できるACA100問題解答は無料更新されて100%試験合格保証 [2025]
問題集リアルなAppian ACA100試験問題 [更新されたのは2025年]
Appian ACA100 認定試験の出題範囲：
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質問 # 14
Within the "initiate" phase, who is expected to lead and facilitate requirements gathering discussions?
- A. Appian Analyst
- B. Scrum Master
- C. Product Owner
- D. Testers
正解：A
解説：
During the "initiate" phase of a project, the Appian Analyst is expected to lead and facilitate requirements gathering discussions. The Appian Analyst works closely with stakeholders to understand business needs and translate them into technical requirements that the development team can implement.
* Role of Appian Analyst:
* The Appian Analyst acts as a bridge between business stakeholders and the development team.
* They are responsible for ensuring that the gathered requirements are clear, actionable, and aligned with the project goals.
* Why Not Other Options?:
* A. Scrum Master: Facilitates the Scrum process but does not lead requirements gathering.
* B. Product Owner: Prioritizes the backlog but often relies on the Analyst for detailed requirements gathering.
* C. Testers: Focus on verifying that the application meets the requirements but do not typically gather them.
* References:
* Appian Community Success Guide:Roles in Appian Projects
The Appian Analyst plays a crucial role in the successful initiation of a project by ensuring that the requirements are well understood and documented.
質問 # 15
When writing a user story, which statement best represents the standard format?
- A. "As a user, I want the application to integrate with 3rd party systems."
- B. "As a marketing manager, I want reports on my client base so that I can access them via a dashboard."
- C. "As an Investor, I want to see a summary of my investment accounts so that I can decide where to focus my attention."
- D. "As a user, I want to delete a photo and upload a new one."
正解：C
解説：
The standard format for writing user stories follows a specific structure: "As a [role], I want [goal] so that
[benefit]." This format ensures that the user story captures who the user is, what they want to achieve, and why it is important.
* User Story Format:
* Role: The user role that is relevant to the story.
* Goal: The specific action or feature the user desires.
* Benefit: The reason why this feature or action is valuable to the user.
* Example Explanation:
* The correct example, "As an Investor, I want to see a summary of my investment accounts so that I can decide where to focus my attention," perfectly fits the standard format. It specifies the user role (Investor), the goal (seeing a summary of accounts), and the benefit (deciding where to focus attention).
* Why Not Other Options?:
* AandDlack clarity on the benefit or the user's role, making them less effective as user stories.
* Bis close but is more detailed than the standard format, making it less concise.
* References:
* Appian Agile Practices Guide: Writing Effective User Stories
Using the standard format for user stories helps ensure that the development team clearly understands the user's needs and the value of the feature being requested.
質問 # 16
A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?
- A. Build in a review task for a user to evaluate and route accordingly
- B. Integrate with a translation service to route accordingly
- C. Use the find functions to search for certain keywords in the text body and route accordingly
- D. Integrate with a natural language processing system to categorize the user's needs and route accordingly
正解：D
解説：
For intelligent and automated routing of complex case types based on free text descriptions, integrating with a Natural Language Processing (NLP) system is the most effective solution. NLP can analyze the free text, understand the context, and categorize the cases based on the content, enabling automated and accurate routing.
* NLP System Integration Overview:
* NLP systems can process and understand human language in text form, identifying key phrases, sentiments, and categories.
* By integrating with an NLP service, Appian can automatically route cases to the appropriate department or user based on the analysis of the text provided by external users.
* This approach reduces the need for manual review and ensures that cases are handled efficiently and accurately.
* Why Not Other Options?:
* A. Manual Review Task: This does not automate the process and relies on human intervention, which can be time-consuming and prone to error.
* B. Find Functions for Keyword Search: This approach is limited to exact matches and lacks the sophistication needed to understand complex language and context.
* C. Translation Service Integration: While useful for language translation, it does not offer the categorization and routing capabilities needed for this use case.
* References:
* Appian Documentation on NLP Integration: NLP in Appian
Integrating an NLP system with Appian ensures that complex cases are categorized and routed with high accuracy, improving the efficiency and effectiveness of case management.
質問 # 17
An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?
- A. Using a SAIL form
- B. Using an image analysis connected system
- C. Using a decision table
- D. Using a natural language connected system
正解：D
解説：
The organization aims to automate the identification of dissatisfied customers based on the ticket description.
To achieve this, leveraging natural language processing (NLP) capabilities is the most efficient method.
Appian provides connected systems that allow integration with external NLP services. These services can analyze text data (such as ticket descriptions) to determine the sentiment or classify the text into predefined categories (like "dissatisfied customer").
* Natural Language Connected System:
* Appian can integrate with third-party NLP platforms such as Google Cloud Natural Language, AWS Comprehend, or Azure Text Analytics via connected systems.
* These services analyze the text provided in the ticket description to detect sentiment, keywords, or specific categories indicating dissatisfaction.
* Based on the analysis, the system can automatically assign the appropriate team to handle the case.
* Why Not Other Options?:
* B. Decision Table: While decision tables are useful for rule-based decisions, they are not suitable for interpreting unstructured text like ticket descriptions.
* C. Image Analysis Connected System: This option is irrelevant as the task involves text processing, not image analysis.
* D. SAIL Form: SAIL forms are primarily used for user interface creation and are not intended for text analysis or classification.
* Implementation in Appian:
* Create a connected system to integrate with the chosen NLP service.
* Configure the NLP service to analyze the text data and return the sentiment or classification results.
* Based on the results, use process models to route the ticket to the appropriate team for resolution.
* References:
* Appian Documentation on Connected Systems: Appian Connected Systems
* Appian Community Success Guide:Appian Delivery Methodology
* Third-Party NLP Services Integration: Google Cloud NLP Documentation
質問 # 18
During the "initiate" phase, what are two key benefits of successful requirements gathering?
- A. Less rework after the "test" phase
- B. Better performance of the application
- C. Fewer test cases required
- D. Adherence to the business stakeholders' goals
正解：A、D
質問 # 19
Review this image:
AND, OR, XOR
What is this group of BPMN symbols called?
- A. Activities
- B. Flows
- C. Events
- D. Gateways
正解：D
質問 # 20
What are two benefits of creating future state process models (or process models-to-be)?
- A. They can help identify opportunities where Appian features can bring in automation.
- B. They capture integration definitions, showcasing necessary automation details.
- C. They capture Robotic Process Automation (RPA) intervention specifics from Appian.
- D. They can capture high-level product vision and goals.
正解：A、D
解説：
Creating future state process models (or process models-to-be) has several benefits, including capturing the high-level product vision and identifying areas where Appian's features can introduce automation.
* Capturing High-Level Product Vision and Goals (C):
* Future state process models help in visualizing the desired end state of a process.
* They provide a clear picture of how the process should function once all enhancements and improvements have been implemented.
* This clarity aligns stakeholders around a common goal and ensures that development efforts are focused on delivering the desired outcomes.
* Identifying Automation Opportunities (D):
* By modeling the future state, teams can spot manual tasks and inefficiencies that could be automated using Appian's features like process modeling, smart services, and RPA.
* This identification helps in streamlining processes and improving overall efficiency.
* Why Not Other Options?:
* A. RPA intervention specifics: While important, RPA specifics are typically captured during the detailed design phase rather than in high-level future state process models.
* B. Integration definitions: These are technical details that are generally documented separately from high-level process models.
* References:
* Appian Process Modeling Guide: Future State Process Models
* Appian Automation Opportunities Guide: Identifying Automation in Appian Creating future state models helps in visualizing the end goals and identifying where automation can drive the most value, ensuring that the process improvements are aligned with strategic objectives.
質問 # 21
During a development sprint, a new issue is identified and raised to the team.
What should you ask the Product Owner to do?
- A. Evaluate the severity of the issue and re-prioritize the sprint if needed
- B. Modify the sprint plan to swap a completed story with the new issue
- C. Add the new issue to the current sprint scope
- D. Add the new issue in the next sprint
正解：A
質問 # 22
The HR management team wants to aggregate data to show the number of employees across regions and to be able to drill down into the data.
Which three user story requirements should be collected to assist the development team?
- A. Data source
- B. Report type
- C. Test script
- D. Estimation of story
- E. Role-based permissions
正解：A、B、E
質問 # 23
Which Appian component would you use to display a large amount of data in a user-friendly, interactive way?
- A. Record Grid Component
- B. Milestone Component
- C. Dropdown Component
- D. Pie Chart Component
正解：A
解説：
Explanation:
質問 # 24
A team is working on a new feature and has completed the initial design. What is the next step in the Agile process?
- A. Start user acceptance testing
- B. Conduct a sprint review
- C. Develop and implement the feature
- D. Gather new requirements
正解：C
解説：
Explanation:
質問 # 25
Consider the below use case:
A third-party system needs to push information to Appian in real-time.
The information is processed in Appian and a case ID is returned.
The third-party system displays the reference case ID on the confirmation screen.
Which integration approach is most suitable?
- A. Use an integration object
- B. Use message queues
- C. Use FTP/SFTP
- D. Use a web API-based integration
正解：D
質問 # 26
Which is an accurate statement about application security?
- A. Admins require an account in Appian to use the Admin Console, while all other basic user actions can be done without an account.
- B. Every user must have an account created in Appian in order to develop, administer, and/or access an Appian application.
- C. Any user can develop and access an Appian application without an account. However, deployments cannot be done without an account.
- D. Developers require an account in Appian, while any users can access an Appian application without an account.
正解：B
解説：
In Appian, every user who needs to interact with the platform, whether for development, administration, or accessing applications, must have an account. This is a fundamental security measure to ensure that only authorized users can interact with the system.
* Appian Security Overview:
* Each user account in Appian has specific permissions based on roles, ensuring that users can only access what they are authorized to.
* This applies to all levels of interaction, from basic users to administrators and developers.
* Why Not Other Options?:
* A.Incorrect, as even basic users require accounts to access applications.
* C and D.Incorrect, as they suggest that certain actions can be performed without an account, which is not the case.
* References:
* Appian Security Guide: User Management and Security
Ensuring that all users have accounts is a critical aspect of maintaining security and control within the Appian environment.
質問 # 27
You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?
- A. Scrum Master
- B. Sponsor
- C. Appian Analyst
- D. Product Owner
正解：D
解説：
The responsibilities and attributes described are aligned with the role of a Product Owner in an Agile team.
The Product Owner is responsible for maximizing the value of the product resulting from the work of the development team. They have a deep understanding of the business, customer needs, and market trends, and they use this knowledge to manage and prioritize the product backlog.
* Role of Product Owner:
* Understanding the Business: The Product Owner must understand the business context to prioritize work that delivers the most value.
* Expressing Product Backlog Items: The Product Owner is responsible for defining and clearly expressing the items in the product backlog.
* Prioritizing and Ordering the Backlog: The Product Owner prioritizes and orders the backlog items to optimize the team's output and ensure alignment with business goals.
* Why Not Other Options?:
* A. Appian Analyst: While an Appian Analyst may have some similar responsibilities, the specific role of managing the product backlog and optimizing the value delivered by the team is the core responsibility of the Product Owner.
* B. Scrum Master: The Scrum Master facilitates the Scrum process but does not manage the product backlog.
* D. Sponsor: The Sponsor typically provides financial support and strategic direction but does not manage day-to-day product backlog activities.
* References:
* Appian Community Success Guide:Roles in Agile Teams
The Product Owner role is crucial in ensuring that the development team is working on the most valuable features and that the product aligns with business and market needs.
質問 # 28
You need to show a set of data related to a single business object and be able to navigate into thedetails.
Which three features will help you accomplish your goals?
- A. Report
- B. Sites
- C. Record
- D. Page
- E. Database
正解：A、C、D
解説：
To display a set of data related to a single business object and allow navigation into details, the combination of Report, Record, and Page features in Appian is the most effective approach.
* Reports:
* Reports allow you to aggregate and visualize data, providing an overview of the business object.
* They can include interactive elements that enable users to drill down into specific details.
* Records:
* Records in Appian represent business objects and provide a centralized view of all related data.
* Users can navigate through the data to see different aspects of the business object, including related records and details.
* Pages:
* Pages in Appian are used to create user interfaces that combine multiple elements, such as Reports and Records, into a cohesive experience.
* Pages allow you to organize and present the data in a way that supports user navigation and interaction.
* Why Not Other Options?:
* A. Sites: Sites are used to create customized user interfaces but do not directly handle data presentation and navigation.
* D. Database: The database is where data is stored, but it is not directly used to display or navigate data within the user interface.
* References:
* Appian Documentation on Records and Reports: Records, Reports
* Appian User Interface Design Guide: Pages and Sites
These features together provide a powerful and flexible way to display and interact with business data in Appian.
質問 # 29
Which one of the following Appian object combinations allows you to directly access and use data from the Appian database?
- A. An expression rule with an integration call
- B. An expression rule with a query
- C. A process model that uses an Export to Excel smart service
- D. An interface object with an integration call
正解：B
解説：
In Appian, the combination of an expression rule with a query allows you to directly access and use data from the Appian database. Expression rules are used to define business logic, while queries are used to retrieve data from the database.
* Expression Rule with a Query:
* An expression rule can be used to execute a query against the Appian database to retrieve data.
* This combination allows you to filter, sort, and manipulate the data retrieved directly from the database within your application logic.
* Thea!queryEntity()function is commonly used within an expression rule to fetch data from a specific entity in the database.
* Why Not Other Options?:
* A. An expression rule with an integration call: This option is used for retrieving data from external systems, not directly from the Appian database.
* C. A process model that uses an Export to Excel smart service: This is used for exporting data to Excel but does not directly access the database for querying purposes.
* D. An interface object with an integration call: This combination is also used for interfacing with external systems rather than directly accessing the Appian database.
* Implementation in Appian:
* Define an expression rule that usesa!queryEntity()to fetch data from a specific table or view in the Appian database.
* The query can be customized with filters, sorting, and paging to retrieve the exact data needed for the application.
* References:
* Appian Documentation on Expression Rules: Expression Rules in Appian
* Appian Query Entity Function: a!queryEntity() Function
質問 # 30
You need to draft user stories.
What are the three most important requirements to collect?
- A. Security
- B. Report Filters
- C. User Experience
- D. Process Workflow steps
- E. Branding
正解：A、C、D
解説：
When drafting user stories, the most important requirements to collect are those that directly impact the functionality, security, and user experience of the application. These elements ensure that the application not only meets the user's needs but also adheres to best practices in development.
* Security (A):
* Ensuring that the application is secure is paramount. Security requirements define how user data is protected and how access is controlled within the system.
* This includes authentication, authorization, data encryption, and compliance with relevant regulations.
* Process Workflow Steps (B):
* Understanding the specific steps involved in the process is crucial for accurately capturing how the application should function.
* Detailed workflow steps ensure that the application automates and supports the business process as intended.
* User Experience (E):
* The user experience (UX) defines how users interact with the application, including the interface design, ease of use, and overall satisfaction.
* Capturing UX requirements ensures that the application is intuitive and meets the users' needs.
* Why Not Other Options?:
* C. Report Filters: While important, they are more specific to reporting functionality and not always a core component of every user story.
* D. Branding: Branding requirements are typically considered during the design phase, but they are less critical in the functional drafting of user stories.
* References:
* Appian Documentation on Gathering Requirements:Requirements Gathering in Appian Focusing on security, process workflow, and user experience ensures that the application is robust, effective, and user-friendly.
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質問 # 31
Which three use cases are best suited for implementation with Appian?
- A. A use case that can be developed and run offline only
- B. A use case that requires integrations with different systems
- C. A use case that requires reporting and displaying graphs
- D. A use case that requires multiple approval workflows
- E. A use case that requires the editing of documents without third-party integration
正解：B、C、D
質問 # 32
According to best practices, which two types of tests should be considered during user acceptance testing (UAT)?
- A. Functional testing
- B. Regulation acceptance testing
- C. Platform security testing
- D. Load testing
正解：A、B
質問 # 33
The business has requested a requirement that developers say will be difficult to build in Appian.
Which next step should the Appian Analyst take?
- A. Use a mockup to illustrate alternatives with different user interfaces, and propose the alternatives to the business in the next requirements session.
- B. Ask the Product Owner if the requirement can be deprioritized.
- C. Ask the developers to investigate workarounds or plug-ins to reduce the implementation effort.
- D. Ask the business about the underlying need for this feature, and provide alternate approaches that can achieve the same functionality.
正解：D
質問 # 34
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