合格させちゃうPega Decisioning Consultant PEGAPCDC85V1試験簡単かつ正確なPDF問題 [2022年02月02日]
PEGAPCDC85V1認証試験問題集解答を提供しています
質問 11
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.
- A. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
- B. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
- C. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
- D. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
正解: D
質問 12
In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?
- A. Proposition Data
- B. None, properties are available
- C. Data Import
- D. Set Property
正解: D
質問 13
MyCo, a mobile company, uses Pega Customer Decision Hubtm to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?
- A. Ensure that the propensity is enabled in Arbitration tab.
- B. Enable an action value in the prioritization formula.
- C. Create a prioritization decision strategy at the Group-level.
- D. Create an adaptive model rule at the Issue-level.
正解: B
質問 14
A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.
Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?
- A. Call intent detection
- B. Offers ranking
- C. Dispute handling strategy
- D. Interaction history
正解: C
質問 15
MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers. What action must MyCo take to meet this business requirement?
- A. Create a Facebook post
- B. Place a paid ad
- C. Make a call
- D. Send an email
正解: D
質問 16
U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?
- A. Set the action availability to Within a defined time period
- B. Set the action availability to Template
- C. Set the action availability to Never
- D. Set the action availability to Always
正解: A
質問 17
Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.
Which two channels can the company use to present the new data plan to a customer? (Choose Two)
- A. Chatbot
- B. Billboard
- C. Television
- D. Retail store
正解: A,C
質問 18
MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?
- A. Customer segment
- B. Applicability rules
- C. Audience
- D. Prioritization formula
正解: C
質問 19
Myco, a telecom company, uses Pega Customer Decision Hubtm to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?
- A. a list of customer email addresses from the Test Message tab
- B. preview section from the email content editor
- C. schedule an outbound run with a limited number of customers
- D. a seed list from the Test Message tab
正解: D
質問 20
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)
- A. Accounting
- B. Collections
- C. Resource Planning
- D. Service
- E. Retention
正解: A,B,E
質問 21
U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Trigger an external ETL (Extract-Transform-Load) process
- B. Select Refresh the audience
- C. Select different audience sample with similar profile
- D. Run the starting population segment daily
正解: D
質問 22
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hubtm.
Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?
- A. Good
- B. Fair
- C. Poor
- D. Very Poor
正解: D
質問 23
U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?
- A. Volume constraints
- B. Customer contact limits
- C. Suppression policy
- D. Applicability rules
正解: D
質問 24
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hubtm. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.
正解:
解説:
質問 25
You are a decisioning consultant responsible for configuring offer prioritization for home loan offers based on the business requirements.
Select each prioritization factor on the left and drag it to the correct condition on the right.
正解:
解説:
質問 26
You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.
正解:
解説:
Explanation
Compute SUM of PROFIT = Group BY
Determine target budget to retain a customer = Set Property
Determine customer credit score = Scorecard
Divide customers into risk segment = Decision Table
質問 27
What is the name of the property that is automatically recomputed for each decision component?
- A. Rank
- B. Order
- C. Propensity
- D. Priority
正解: A
質問 28
To calculate the total number of customer responses of four actions in a group, you must use________________.
- A. one Set Property component
- B. one Group By component
- C. four Group By components
- D. four Set Property components
正解: A
質問 29
To access a property from an unconnected component, you use the____________.
- A. dot-property value directly
- B. component-dot-property construct
- C. property value
- D. customer-dot-property construct
正解: B
質問 30
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
- A. Nike
- B. Nike, Adidas, Puma, Reebok
- C. Reebok
- D. Reebok, Puma, Adidas, Nike
正解: C
質問 31
To which types of decisions can Pega Customer Decision Hubtm be applied?
- A. Determining why response rates for a campaign in one region are below average
- B. Determining how to retain a customer
- C. Determining how to optimize the product portfolio to increase market share
- D. Determining the cause of a customer's problem
正解: A
質問 32
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更新されたPEGAPCDC85V1試験練習テスト問題：https://jp.fast2test.com/PEGAPCDC85V1-premium-file.html