PEGACPBA88V1ブレーン問題集リアル試験最新問題2024年11月10日には52問題
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質問 # 25
.......which two situations is it appropriate to use a decision table? (Choose Two)
- A. A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
- B. A dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month.
- C. Order total is calculated based on the quantity and price of the items in the customer's shopping cart.
- D. If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
正解：A、B
質問 # 26
Life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be signed to offices based on the policy owner's residential address.
Which routing approach supports this requirement?
- A. Route the assignment to the correct work queue by using a reporting structure.
- B. Route the assignment to the correct work queue by using an authority matrix.
- C. Route the assignment to the correct work queue based on business logic.
- D. Route the assignment to a specific underwriter based on business logic.
正解：C
解説：
To route life insurance underwriting assignments to the correct satellite office based on the policy owner's residential address, using business logic is the most appropriate approach. This approach involves:
Define Routing Rules: Create decision rules or decision tables that map the policy owner's residential address to the corresponding satellite office's work queue.
Implement Business Logic: Configure the routing step in the case type to use these decision rules. The business logic will determine the correct work queue based on the address.
Route to Work Queue: The assignment is routed to the work queue of the satellite office that corresponds to the policy owner's residential address.
This method ensures that each assignment is accurately directed to the appropriate office based on predefined business logic.
Reference:
Pega Academy: Assignments and Routing
Pega Documentation: Using Business Logic for Assignment Routing
質問 # 27
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:
The business requirement changes to allow the parent case to continue independently of the child case processes, w do you configure the Wait step for this requirement?
- A. Configure the step to continue the parent case when the child cases reach auditor approval.
- B. Configure the step so that users can continue with the parent case process regardless of child case status.
- C. Configure the step so that only one child case must be resolved before the parent case can continue.
- D. Configure the step to continue the parent case when the child cases reach the payment pending review status.
正解：B
解説：
To configure a parent case to continue independently of its child cases, you need to adjust the Wait step settings in the parent case. By configuring the Wait step so that users can continue with the parent case process regardless of the child case status, the parent case does not need to wait for the child cases to reach a certain status or be resolved. This allows for parallel processing where the parent case progresses independently of the child cases.
質問 # 28
In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type, size, and age of the animal, ..do you configure the case life cycle to meet this requirement?
- A. Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal.
- B. Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal.
- C. Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed.
- D. Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process.
正解：D
解説：
In Pega, conditional processes can be added to a case life cycle to handle specific scenarios, such as when a passenger is traveling with a service animal. By adding an Identify service animal process and applying a condition to determine when this process should run, you can ensure that the required information about the service animal is collected only when needed. This approach keeps the main case flow streamlined while handling special requirements as necessary.
質問 # 29
two statements about the Constellation design system are true? (Choose Two)
- A. Constellation design system components are not available in the Traditional UI architecture.
- B. Constellation design system is a section-based architecture.
- C. Constellation design system uses a modular design.
- D. Constellation design system improves context switching or multitasking.
正解：C、D
解説：
* Constellation design system improves context switching or multitasking: The Constellation design system in Pega enhances user experience by providing a design that supports efficient context switching and multitasking, making it easier for users to navigate and manage multiple tasks.
Reference:
* Constellation design system uses a modular design: The Constellation design system is built on a modular architecture, allowing for reusable and customizable components that can be easily integrated and maintained.
質問 # 30
Select the bolded portion of each property reference by selecting the corresponding type from the list on the right.
正解：
解説：
Reference:
Property reference: .ShippingAddress.City
Field type: Text
Property reference: .BillingAddress.Telephone
Field type: Multiple record data relationship
質問 # 31
Which two statements are true about Minimum Lovable Product (MLP) sizing when using the Estimator tool? (Choose Two)
- A. MLP sizing leads to more precise resource planning.
- B. Complex features are always reserved for MLP 2 and later.
- C. Creation of case steps is factored into MLP sizing.
- D. Initial estimations are high-level approximations.
正解：A、D
解説：
MLP sizing leads to more precise resource planning: Accurate sizing of the MLP helps in precise allocation and planning of resources, ensuring that the team can deliver the required functionality within the defined time frame.
Reference:
Initial estimations are high-level approximations: The initial estimations provided during the planning phase are high-level and may require refinement as more details about the requirements and scope become available.
質問 # 32
You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.
What is the process that you follow to create this visualization?
- A. Open the Explore data landing page, and then add a Reporting widget.
- B. Open the Explore data landing page, and then create a new insight.
- C. Open the Data landing page, and then create a new insight.
- D. Open the Channels landing page, and then add a new portal.
正解：B
解説：
To create a visualization that allows managers to track the number and status of Customer Support Request cases submitted over the last 30 days, follow these steps:
Open the Explore data landing page: This page allows you to create and explore data visualizations.
Create a new insight: Insights help you visualize and analyze data trends and metrics.
Reference:
Pega Academy: Data Exploration and Visualization
Pega Documentation: Creating Insights
質問 # 33
Which project nears the end of the Prepare phase, you prepare the project plan for review with your development team, two elements does the project plan include? (Choose Two)
- A. Definition of Ready (DoR)
- B. Governance structure
- C. RAID log (Risks, Actions, Issues, and Decisions)
- D. Epic and user stories
- E. Project team resourcing's
正解：C、D
解説：
As a project nears the end of the Prepare phase, the project plan should include:
B . Epics and user stories:
These are essential for defining the work to be done in future sprints. They provide detailed descriptions of the functionality and requirements that need to be developed and tested.
C . RAID log (Risks, Actions, Issues, and Decisions):
This log is critical for tracking potential risks, ongoing actions, issues that need resolution, and decisions made during the project. It helps in managing and mitigating risks and ensures that the project stays on track.
Reference:
Pega Academy: Project Planning and Management
Pega Documentation: Prepare Phase Activities and Deliverables
質問 # 34
Which two statements about data records are true? (Choose Two)
- A. Data records are displayed in a drop-down list by default.
- B. Data records require external storage.
- C. Data records need unique, user-generated IDs.
- D. Data records define permissible values for data fields.
正解：A、D
解説：
* Data records are displayed in a drop-down list by default: This is true because Pega displays data records in drop-down lists to facilitate user selection.
Reference:
* Data records define permissible values for data fields: This is true because data records are used to define the set of permissible values for a particular field.
質問 # 35
Which two statements are true about Minimum Lovable Product (MLP) sizing when using the Estimator tool? (Choose Two)
- A. MLP sizing leads to more precise resource planning.
- B. Complex features are always reserved for MLP 2 and later.
- C. Creation of case steps is factored into MLP sizing.
- D. Initial estimations are high-level approximations.
正解：A、D
解説：
* MLP sizing leads to more precise resource planning: Proper sizing of the MLP ensures that resource planning is accurate, allowing the team to allocate the necessary resources effectively to meet the delivery timelines.
Reference:
* Initial estimations are high-level approximations: During the early stages of planning, the estimations are high-level approximations that provide a general idea of the effort required. These estimations are refined as the project progresses and more details are known.
質問 # 36
A business requires a service-level agreement (SLA) to ensure that expense reports are submitted and reviewed on time. The initial urgency value is set to 10 and the following behavior is required:
SLA starts when the Expense report assignment is created
..goal elapses, the assignment urgency increases by 10
..deadline elapses the assignment urgency increases by 10
..passed deadline elapses, the assignment urgency increases by 20
Answer area select the urgency value that the system sets if the assignment is not yet completed by the end of each milestone.
正解：
解説：
Reference:
Pega Academy: Service Level Agreements (SLAs)
Pega Documentation: Configuring SLA Urgency and Escalation
質問 # 37
A Company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down." You configure a Search duplicate cases step to identify duplicate IT tickets.
What is the basic condition for the Search duplicate cases step?
- A. Name of submitter is same
- B. Issue type is same
- C. Department is same
- D. Office location is same
正解：B
解説：
The basic condition for identifying duplicate cases, such as IT tickets for the same issue, is to check if the issue type is the same. By configuring the Search duplicate cases step to identify cases where the issue type is the same, you can effectively identify and manage duplicate IT tickets related to common problems like "the office Wi-Fi is down."
質問 # 38
Which of the following statements about responsive breakpoints is true?
- A. By default, tables have two responsive breakpoints.
- B. Responsive breakpoint behavior changes based on the device brand.
- C. Responsive breakpoints rely on fixed widths.
- D. Custom responsive breakpoints are configured in App Studio.
正解：D
解説：
The statement that is true about responsive breakpoints is:
C . Custom responsive breakpoints are configured in App Studio. This allows you to define how the UI behaves at different screen sizes.
Responsive Breakpoints: These are used to adapt the UI layout for different screen sizes, ensuring a good user experience on all devices.
Reference:
Pega Academy: Responsive UI Design
Pega Documentation: Configuring Responsive Breakpoints in App Studio
質問 # 39
wants an application to process a new customer loyalty account that the store uses for marketing and customer retention efforts. The customer enters their correct information. The data is stored in a data relationship with an external data source.
Which type of data relationship do you create?
- A. A query field
- B. A data reference field
- C. An embedded data field
- D. A case reference field
正解：B
解説：
For an application to process a new customer loyalty account with data stored in a data relationship with an external data source, you should create a data reference field.
Data Reference Field: This field type allows the application to reference and use data from an external source without embedding it directly within the case. This is suitable for maintaining up-to-date information and integrating with external systems.
Reference:
Pega Academy: Data Management
Pega Documentation: Data Relationships and Integration
質問 # 40
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