CIS-EM問題集合格保証付きの合格できるCIS-EM試験2022年更新
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ServiceNow CIS-EM 認定試験の出題範囲：
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質問 13
When creating an alert management rule, where would you specify a workflow to resolve a given condition?
- A. From the Launcher tab
- B. From the Actions tab
- C. From the Remediation tab
- D. In the Related Links section
正解: C
解説:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/create-alert-management-rule.html
質問 14
What is the default collection/polling interval applied to all event connectors?
- A. Every 40 seconds
- B. Every 5 seconds
- C. Every 60 seconds
- D. Every 120 seconds
- E. Every 10 seconds
正解: E
質問 15
What type of system can a MID Server can be installed on?
- A. Linux System
- B. Microsoft Windows Desktop
- C. Microsoft Windows Server
- D. OpenVMS System
- E. Any system inside the customer firewall
- F. Mac OS X System
正解: C
質問 16
A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert.
What is the most likely cause of this issue?
- A. The support agent only has the evt_mgmt_admin role.
- B. The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role.
- C. The support agent does not have the evt_mgmt_user role.
- D. The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role.
正解: C
質問 17
What are the valid states an alert can be in during its lifecycle?
- A. Open, Updating, Swinging, Closed
- B. Open, Warning, Flapping, Clear
- C. New, Updating, Waiting, Complete
- D. Open, Reopen, Flapping, Closed
正解: D
質問 18
The MID Server requires an outbound connection on which port?
- A. 0
- B. 1
- C. 2
- D. 3
正解: C
質問 19
Which attribute is responsible for de-duplication?
- A. Short_description
- B. Message_key
- C. Additional_info
- D. Metric_name
正解: B
質問 20
For an incoming event with a matching message key, what allows an existing alert to be automatically closed?
- A. In the event rule, set the Severity to 0
- B. In the alert rule, set the Severity to -1
- C. In the alert rule, set the Severity to 0
- D. In the event rule, set the Severity to -1
正解: D
解説:
Explanation/Reference:
質問 21
What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?
- A. The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
- B. A CI is any component within your infrastructure that needs to be managed in order to deliver Services.
- C. All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
- D. The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
正解: A,B
質問 22
A customer informs you that they already have monitoring and event management tools.
Which of the following describes the extra value that ServiceNow Event Management provides? (Choose four.)
- A. ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.
- B. ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.
- C. ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.
- D. ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.
- E. ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
正解: B,C,D,E
質問 23
What two key steps must be performed after creating a new connector instance? (Choose two.)
- A. Assign a MID Server to the connector
- B. Enter credentials for the connector
- C. Test the connector
- D. Activate the connector
- E. Debug the connector
正解: C,D
質問 24
What feature would you use to trigger a workflow or automatically generate tasks via templates?
- A. Alert management rules
- B. Task rules
- C. Alert correlation rules
- D. Event rules
正解: D
解説:
Explanation/Reference: https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/event- management/task/create-task-template-from-existing-alert.html
質問 25
During processing of the event and if the event Severity is blank, the state of the event is set to:
- A. Processing
- B. Ignored
- C. Ready
- D. Error
正解: D
質問 26
Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?
A)
B)
C)
Both anomaly A and anomaly B
D)
Neither anomaly A or anomaly B
- A. Option D
- B. Option B
- C. Option A
- D. Option C
正解: C
解説:
Explanation
Reference https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/create-alert-promotion-rule.html
質問 27
You have an event with a Source of 'Trap from Enterprise 111', but the alert created for this event shows a Source of 'Oracle EM'. If you want to change what this is set to, where in the event rule would you do this?
- A. Event Filter tab
- B. CI Binding tab
- C. Event rule info tab
- D. Transform and Compose Alert Output lab
正解: C
質問 28
By default, the Alert Console displays what type of alerts?
- A. All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- B. All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- C. All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
- D. All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
- E. All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
正解: E
質問 29
What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?
- A. CI Identifiers
- B. CI Relation Types
- C. Process to CI Type Mapping
- D. CI Remediations
- E. CI Class Manager
正解: E
解説:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration- management/concept/c_CMDBClassifications.html
質問 30
Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?
- A. Neither anomaly A or anomaly B
- B. Both anomaly A and anomaly B
- C.
- D.
正解: C
解説:
Explanation/Reference:
Reference https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/create-alert-promotion-rule.html
質問 31
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