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SAP C-C4H520-02認定試験は、SAPフィールドサービス管理2005のスキルと知識を検証したい個人向けに設計されています。この認定試験は、組織のSAPフィールドサービス管理ソリューションの管理と実装を担当するアプリケーションアソシエイトを対象としています。 。この試験では、フィールドサービス管理のコアコンセプトを理解し、ソリューションを実装および構成し、SAPフィールドサービス管理ソリューションをトラブルシューティングとサポートする候補者の能力を測定します。
質問 # 12
What information is stored in the QR code used in the Customer Self-Service portal?
- A. Customer Self-Service portal URL
- B. Equipment specific short URL
- C. SAP Field Service Management URL
- D. Moment-Sets specific short URL
正解：B
質問 # 13
Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.
- A. Query data for reporting purposes.
- B. Create new data object records.
- C. Export data for backup and archiving.
- D. Manage master data in an ERP system.
- E. Import data from external systems.
正解：B、C、E
質問 # 14
How can you translate a smartform? Choose the correct answer.
- A. Export it to XML, translate and Upload
- B. Download it Microsoft word, translate and then upload
- C. Maintain the translation of the smartform in company settings
- D. Select the Translation language within the Designer
正解：A
質問 # 15
What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.
- A. It is used to hide specific chapters.
- B. It is used to change Smartform mode from development to active.
- C. It is used to hide specific elements.
- D. It is used to hide a Smartform from the mobile device.
正解：A、C
質問 # 16
You are a consultant who needs to explain the Reserved Material feature of SAP Field Service Management to a customer. Which statements can you use to describe the capabilities of reserved material? Note: There are 2 correct answers to this question.
- A. A planner can create service calls with reserved materials from an integrated ERP system.
- B. You can approve consumed reserved materials in the Time and Material journal.
- C. You can plan and reserve materials in both the Web and mobile applications.
- D. The system will update the inventory count of reserved materials in a standalone scenario.
正解：A、C
質問 # 17
Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service?
Note: There are 3 correct answers to this question.
- A. Review company certificates.
- B. Approve technician skills.
- C. Accept an assignment.
- D. Review and close assignments.
- E. Register a partner company.
正解：A、B、E
質問 # 18
After an existing template has been modified and released, what options are given to the user? Note: There are
2 correct answers to this question.
- A. Delete other versions.
- B. Deactivate other versions.
- C. Export other versions.
- D. Reactivate other versions.
正解：A、B
質問 # 19
Which activities can be Synchronized andviewed on mobile App? Choose the correct answer.
- A. Projects, skills, Service Call
- B. Activity Service Call, Quotations
- C. Activity, Project,Opportunities
- D. Activities, business Partner, Skills
正解：A
質問 # 20
Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.
- A. WORKTIME
- B. MILEAGE
- C. EXPENSE
- D. ACTIVITY
正解：B、C
質問 # 21
Which functionality is possible when the Smartform template is set to Translation status?
- A. The template can be exported in XML format.
- B. The template can be assigned to an activity.
- C. The template can be edited.
- D. The template can be assigned to an equipment.
正解：A、C
質問 # 22
What are typical Crowd workers? Note: There are 3 correct answers to this question.
- A. Dispatchers
- B. Partners
- C. Managers
- D. Freelancers
- E. Subsidiaries
正解：B、D、E
質問 # 23
Which prerequisites are necessary to integrate SAP Field Service Management with SAP Analytics Cloud?
Note: There are 2 correct answers to this question.
- A. Delete recent browser history and cookies.
- B. Set CoreSystems.FeatureFlag.AR.SAC.Enabled to TRUE.
- C. Set REPORTDATA UI Permission to VISIBLE.
- D. Allow browser cookie settings to accept sapbusinessobjects.cloud.
正解：B、D
質問 # 24
For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.
- A. When you need to plan an appointment at the customer
- B. When you need to record a problem for the customer
- C. When you need to set up a meeting with the customer
- D. When you need to send an engineer to the customer
正解：B、D
質問 # 25
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?
- A. E-mail interaction
- B. Video chat
- C. No touch
- D. High touch
正解：D
質問 # 26
In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note:
There are 2 correct answers to this question.
- A. Description
- B. Revision
- C. State
- D. Language
正解：C、D
質問 # 27
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.
- A. Service Contract
- B. Service Call
- C. Business Partner
- D. Activity
- E. Equipment
正解：A、C、E
質問 # 28
The field technician needs to visit the customer for a regular maintenanceof all their printers and need to get response for same query, what Smartform element is used to create such a functionality? Choose the correct answer.
- A. Attachments
- B. Series
- C. Dropdown list
- D. Picker
正解：B
質問 # 29
What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.
- A. The template can be Edited
- B. The template can be exported to XML format
- C. The template can be assigned to an activity
- D. The template can be assigned to an equipment
正解：B
質問 # 30
Which Field is Mandatory when creating a service call on SAP Field Service Mobile App? Choose the correct answer.
- A. Business Partner
- B. Contact
- C. Equipment
- D. Priority
正解：A
質問 # 31
What is correct regarding user permissions? Note: There are 2 correct answers to this question.
- A. Permissions are assigned to user groups
- B. Users are assigned to user groups
- C. User groups are assigned to permissions
- D. Users are assigned to permissions
正解：A、B
質問 # 32
Which Actions are available for a Service Techncian with in an activity report? Note: There are 3 correct answers to this question.
- A. Edit Business Partner
- B. Add Smartform
- C. Send as E-mail
- D. Create Equipment
- E. Create Effort
正解：B、D、E
質問 # 33
As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?
- A. Create a follow-up activity from the Expenses page.
- B. Create a follow-up activity from the Smartform page.
- C. Create a follow-up activity from the Efforts page.
- D. Create a follow-up activity from within the service call.
正解：D
質問 # 34
What statements are correct regarding company types? Choose the correct answer.
- A. Usage of ERP Master data in ERP scenario
- B. Inventory Management can be used in standalone scenarios
正解：A
質問 # 35
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この試験には、フィールドサービス管理アーキテクチャ、ユーザー管理と構成、作業管理、モバイルデバイス管理など、さまざまなトピックが含まれます。この認定試験で成功した人は、ルートの最適化、リアルタイムリソース計画、他のSAP製品との統合など、SAPフィールドサービス管理の高度な機能を処理するために設備が整っています。この認定は、SAPフィールドサービス管理の分野における候補者のスキルと知識の貴重な認識です。
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