[2025年03月] 学習材料には有効なCGEIT効率的問題集！
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ISACA CGEIT（エンタープライズITのガバナンスで認定されている）認定試験は、エンタープライズITのガバナンスに焦点を当てた世界的に認められた認定です。この認定は、企業でのITガバナンスの管理、助言、および/または保証を担当する専門家向けに設計されています。 CGEIT認定は、ITガバナンスの分野における個人の知識と専門知識を実証し、雇用市場で際立っているのを助けます。
質問 # 29
The FIRST step in aligning resource management to the enterprise's IT strategic plan would be to
- A. perform a gap analysis
- B. develop a responsible, accountable, consulted and informed (RACI) chart
- C. identify outsourcing opportunities
- D. assign appropriate roles and responsibilities
正解：A
解説：
The first step in aligning resource management to the enterprise's IT strategic plan would be to perform a gap analysis. A gap analysis is a process of comparing the current state and performance of the IT resources with the desired state and expectations of the IT strategic plan. IT resources include people, processes, technology, and information that support the delivery and management of IT services and solutions1. A gap analysis can help identify the strengths, weaknesses, opportunities, and threats of the IT resources, as well as the gaps, risks, and issues that need to be addressed. A gap analysis can also provide insights and recommendations for improving and aligning the IT resources with the IT strategic plan. According to 2, one of the steps in developing an IT strategic plan is to conduct a gap analysis to assess the current capabilities and resources of the IT organization and determine the gaps between the current and future states.
The other options are not the first steps in aligning resource management to the enterprise's IT strategic plan. Developing a responsible, accountable, consulted and informed (RACI) chart is a step that may be done after performing a gap analysis, as it involves defining and clarifying the roles and responsibilities of the IT stakeholders for each task or activity in the IT strategic plan3. Assigning appropriate roles and responsibilities is a step that may be done after performing a gap analysis, as it involves allocating and delegating the IT resources to the relevant tasks or activities in the IT strategic plan. Identifying outsourcing opportunities is a step that may be done after performing a gap analysis, as it involves evaluating and selecting external vendors or partners that can provide IT services or solutions that are not available or feasible internally4. Reference := 1: What are IT Resources? Definition & Examples - BMC Software13: RACI Chart: Definition & Example - Project Management34: Outsourcing: Definition & Examples - Investopedia42: How to Create an Effective IT Strategy - Smartsheet2
質問 # 30
An enterprise is implementing a new IT governance program. Which of the following is the BEST way to increase the likelihood of its success?
- A. The IT steering committee approves the implementation efforts.
- B. Implementation follows an IT audit recommendation.
- C. The CIO issues a mandate for adherence to the program.
- D. The CIO communicates why IT governance is important to the enterprise.
正解：A
質問 # 31
An enterprise recently approved a bring your own device (BYOD) policy. The IT steering committee has directed IT management to develop a communication plan to disseminate information regarding the associated technical risks. Which of the following is MOST important to include in this communication plan?
- A. Disciplinary actions for violation of the BYOD policy
- B. Potential exposures and impacts using common terms
- C. Schedule and content for mandatory training
- D. A link on the corporate intranet to the BYOD policy
正解：B
解説：
A communication plan is a document that outlines the objectives, strategies, tactics, and messages for communicating with a specific audience. A communication plan for disseminating information regarding the technical risks of BYOD should include the following elements12:
The purpose and goals of the communication
The target audience and their needs and preferences
The key messages and tone of the communication
The communication channels and methods
The roles and responsibilities of the communicators
The timeline and frequency of the communication
The evaluation and feedback mechanisms
The most important element to include in this communication plan is the key messages, which should convey the potential exposures and impacts of BYOD using common terms that the audience can understand. The key messages should explain what BYOD is, why it is important, what are the benefits and challenges, what are the risks and threats, how to protect the devices and data, and what are the best practices and policies. The key messages should also be consistent, clear, concise, relevant, and engaging12.
The other options are not as important as the key messages, as they are either supporting or secondary elements of the communication plan. A link on the corporate intranet to the BYOD policy is a communication channel, which is a means of delivering the message, but not the message itself. A schedule and content for mandatory training is a communication tactic, which is a specific action or activity to implement the strategy, but not the strategy itself. Disciplinary actions for violation of the BYOD policy is a message detail, which is a specific piece of information to support the message, but not the message itself.
References: 1: How to Write a Communication Plan: A Start-to-Finish Guide3 2: How to Create a Communication Plan (with Pictures) - wikiHow4
質問 # 32
Which of the following is the MOST valuable input when quantifying the loss associated with a major risk event?
- A. Key risk indicators (KRIs)
- B. IT environment threat modeling
- C. Business impact analysis (BIA) report
- D. Recovery time objectives (RTOs)
正解：C
解説：
A business impact analysis (BIA) report is the most valuable input when quantifying the loss associated with a major risk event. A BIA report is a document that identifies and evaluates the potential effects of disruptions to critical business functions and processes. A BIA report can help estimate the financial, operational, reputational, and legal impacts of a risk event, as well as the recovery time and resources needed to resume normal operations. A BIA report can also help prioritize the recovery strategies and objectives based on the criticality and urgency of the business functions and processes.
The other options are not the most valuable input when quantifying the loss associated with a major risk event.
Key risk indicators (KRIs) are metrics that provide an early warning of potential threats to the organization's objectives and performance. KRIs can help monitor and measure the risk exposure and effectiveness of risk management activities, but they do not directly quantify the loss associated with a risk event. IT environment threat modeling is a technique that identifies and analyzes the possible vulnerabilities and attack vectors in an IT system or network. Threat modeling can help improve the security and resilience of IT assets and services, but it does not directly quantify the loss associated with a risk event. Recovery time objectives (RTOs) are the maximum acceptable time frames for restoring business functions and processes after a disruption. RTOs can help determine the recovery priorities and strategies, but they do not directly quantify the loss associated with a risk event.
For more information on BIA and quantifying loss, you can refer to these web sources:
What is Business Impact Analysis? Definition, Benefits & Examples
Quantifying Loss Associated with Major Risk Event - Exam-Answer
Quantifying the Qualitative Technology Risk Assessment - ISACA
質問 # 33
A business unit is planning to replace an existing IT legacy solution with a hosted Software as a Service (SaaS) solution. However, business management is concerned that stored data will be at risk. Which of the following would be the MOST effective way to reduce the risk associated with the SaaS solution?
- A. Redefine the risk appetite and risk tolerance.
- B. Include risk-related requirements in the SaaS contract.
- C. Research the technology and identify potential security threats.
- D. Create key risk indicators for the SaaS solution.
正解：B
解説：
Explanation/Reference:
質問 # 34
Which of the following types of agreement creates a confidential relationship between the parties to protect any type of confidential and proprietary information or a trade secret?
- A. NDA
- B. Non-price competition
- C. CNC
- D. SLA
正解：A
質問 # 35
An enterprise will be adopting wearable technology to improve business performance Whtch of the following would be the BEST way for the CIO to validate IPs preparedness for this initiative?
- A. Request an enterprise architecture (EA) review.
- B. Identify the penalties for noncompliance.
- C. Request reprioritization of the IT portfolio.
- D. Perform a baseline business value assessment
正解：A
解説：
The best way for the CIO to validate IT's preparedness for adopting wearable technology to improve business performance is to request an enterprise architecture (EA) review. An EA review is a comprehensive analysis of the current and future state of the enterprise's IT architecture, including its alignment with the business strategy, goals, and objectives. An EA review can help identify the gaps, risks, opportunities, and requirements for implementing wearable technology in the enterprise, as well as evaluate the feasibility, costs, benefits, and impacts of the initiative. An EA review can also provide recommendations and guidance for the design, development, integration, and governance of wearable technology solutions within the enterprise's IT environment. According to COBIT 5, one of the seven enablers of IT governance is enterprise architecture1. The EA review is also part of the IT governance domain 2: Strategic Alignment2. References
:= 1: COBIT 5: A Business Framework for the Governance and Management of Enterprise IT, ISACA, page
312: CGEIT Review Manual 2023, ISACA, page 69.
質問 # 36
A large bank has completed several acquisitions in the last few years that have resulted in redundant IT applications. To align with the strategic initiative of providing integrated services to customers, the IT steering committee has decided to share data and integrate applications. Which of the following would be MOST important to review in this situation?
- A. IT strategic plan
- B. Enterprise architecture (EA)
- C. IT risk register
- D. Balanced scorecard measures
正解：B
解説：
Enterprise architecture (EA) is the most important thing to review in this situation, as it provides a holistic view of the current and desired state of the IT applications, data, and infrastructure, as well as the business processes, capabilities, and goals that they support. EA can help identify the redundant IT applications, the data sources and dependencies, the integration requirements and challenges, and the alignment with the strategic initiative of providing integrated services to customers. EA can also help define the roadmap, standards, and governance for achieving the desired state of IT integration.
IT risk register, balanced scorecard measures, and IT strategic plan are also important things to review, but they are not as essential as EA in this situation. IT risk register is a document that records the IT risks that may affect the enterprise's objectives and operations, as well as their likelihood, impact, mitigation strategies, and status. IT risk register can help identify and manage the potential risks associated with IT integration, such as data quality, security, compatibility, performance, and compliance issues. Balanced scorecard measures are a set of metrics that track the performance of IT in relation to the enterprise's vision, strategy, and goals.
Balanced scorecard measures can help evaluate the effectiveness and efficiency of IT integration, as well as its contribution to customer satisfaction, business value, and innovation. IT strategic plan is a document that outlines the vision, mission, objectives, initiatives, and actions of IT to support the enterprise's strategy and goals. IT strategic plan can help align IT integration with the business needs and expectations, as well as allocate the necessary resources and budget for it.
References := Enterprise Architecture Governance - CIO Wiki; Enterprise Architecture Governance | The Definitive Guide | LeanIX; Enterprise Architecture Governance - Why It Is Important (Part 2); What is IT governance? A formal way to align IT & business strategy.
質問 # 37
Which of the following is the BEST indicator of the effectiveness of IT governance in an enterprise?
- A. Residual risk
- B. Resource utilization
- C. Value delivery
- D. Project delivery
正解：C
質問 # 38
Which of the following IT governance frameworks provides governance of IT investments, produced by the IT Governance Institute (ITGI), and is a formal statement of principles and processes for IT portfolio management?
- A. VMM
- B. Val IT
- C. Risk IT
- D. COBIT
正解：B
質問 # 39
Which of the following is the BEST way for a CIO to ensure that the work of IT employees is aligned with approved IT directives?
- A. Request a progress review of IT objectives by internal audit.
- B. Have business leaders present their departments' objectives.
- C. Include relevant IT goals in individual performance objectives.
- D. Mandate technical training related to the IT objectives.
正解：C
解説：
The best way for a CIO to ensure that the work of IT employees is aligned with approved IT directives is to include relevant IT goals in individual performance objectives. This means that the CIO should communicate the IT vision, mission, strategy and objectives to the IT staff and link them to their personal and professional development plans. By doing so, the CIO can motivate the IT employees to work toward the desired outcomes, monitor their progress and performance, provide feedback and recognition, and address any issues or gaps. Including relevant IT goals in individual performance objectives can also help to align the IT employees with the business needs and expectations, foster a culture of accountability and collaboration, and improve the quality and value of IT services12. Reference:= How to Align Employee Performance With Organizational Goals, The Importance And Challenges Of Employee Alignment
質問 # 40
An enterprise learns that some of its business divisions have been approaching technology vendors for cloud services, resulting in duplicate support contracts and underutilization of IT services. Which of the following should be done FIRST to address this issue?
- A. Conduct an audit to investigate utilization of cloud services.
- B. Review the enterprise IT procurement policy.
- C. Require updates to the IT procurement process.
- D. Re-negotiate contracts with vendors to request discounts.
正解：B
解説：
The first thing that should be done to address the issue of duplicate support contracts and underutilization of IT services is to review the enterprise IT procurement policy. This is because the IT procurement policy is a document that defines the rules, guidelines, and procedures for acquiring and managing IT products and services in an organization1. A well-designed IT procurement policy can help to:
* Align IT procurement with business strategy, objectives, and priorities1
* Optimize IT spending and maximize IT value1
* Ensure IT quality, security, and compliance1
* Avoid IT duplication, waste, and inefficiency1
* Define IT roles and responsibilities and assign accountability1
By reviewing the enterprise IT procurement policy, the organization can identify and address any gaps, issues, or inconsistencies that may have led to the problem of business divisions approaching technology vendors for cloud services without proper coordination or approval. The review can also help to update and improve the IT procurement policy to reflect the current and future needs and expectations of the organization and its stakeholders. Some of the best practices for developing an effective IT procurement policy are2:
* Involve all relevant stakeholders in the policy development process
* Conduct a thorough analysis of the current and future IT requirements
* Establish clear criteria and standards for selecting and evaluating IT vendors and services
* Implement a robust approval and authorization system for IT purchases
* Incorporate risk management and contingency planning into the policy
* Communicate and educate the policy to all employees and stakeholders
* Monitor and measure the policy implementation and outcomes
The other options, re-negotiating contracts with vendors to request discounts, requiring updates to the IT procurement process, and conducting an audit to investigate utilization of cloud services are not as effective as reviewing the enterprise IT procurement policy for addressing the issue. They are more related to the implementation and execution of the IT procurement policy, rather than its design. They may also be reactive or corrective measures, rather than proactive or preventive ones. They may not address the root cause of the problem, which is the lack of a clear and comprehensive IT procurement policy that guides and governs the acquisition and management of IT products and services in the organization.
質問 # 41
The use of an IT balanced scorecard enables the realization of business value of IT through:
- A. vision and alignment with corporate programs.
- B. outcome measures and performance drivers.
- C. business value and control mechanisms.
- D. financial measures and investment management.
正解：B
解説：
The use of an IT balanced scorecard enables the realization of business value of IT through outcome measures and performance drivers. Outcome measures are the indicators of the results or consequences of the IT activities, such as customer satisfaction, revenue growth, or market share. Performance drivers are the factors that influence or contribute to the outcome measures, such as process efficiency, quality, or innovation. By using an IT balanced scorecard, the organization can link the outcome measures and performance drivers to the IT objectives, strategies, and actions, and monitor and evaluate how well IT delivers value to the business
質問 # 42
For the first time, the procurement department has requested that IT grant remote access to third-party suppliers. Which of the following is the BEST course of action for IT in responding to the request?
- A. Implement a remote access architecture.
- B. Develop a remote access policy.
- C. Analyze risks and propose a solution.
- D. Issue log-on credentials to third-party suppliers.
正解：C
解説：
Explanation
質問 # 43
Which of the following would BEST help to ensure the appropriate allocation of IT resources to support an enterprise's mission?
- A. Prioritize program requirements based on existing resources.
- B. Implement resource planning for each IT project.
- C. Develop a resource strategy as part of program management.
- D. Manage resources as part of the portfolio strategy.
正解：D
解説：
Managing resources as part of the portfolio strategy would best help to ensure the appropriate allocation of IT resources to support an enterprise's mission. This is because the portfolio strategy aligns the IT investments with the business goals and priorities, and ensures that the IT resources are allocated to the most valuable and strategic initiatives. By managing resources at the portfolio level, the enterprise can optimize the use of its IT resources across multiple programs and projects, and avoid resource conflicts, shortages, or wastages. A resource strategy as part of program management, prioritizing program requirements based on existing resources, and resource planning for each IT project are all useful practices, but they are not sufficient to ensure the appropriate allocation of IT resources at the enterprise level. They may only focus on the resource needs and constraints of specific programs or projects, and may not consider the overall alignment and optimization of IT resources with the enterprise's mission. Reference:= IT Portfolio Management: A Practitioner's Guide - ISACA, Resource Allocation Done Right: Best Practices for 2022 & Beyond, A Complete Guide to Resource Allocation in Projects - Float
質問 # 44
It has been discovered that multiple business units across an enterprise are using duplicate IT applications and services to fulfill their individual needs. Which of the following would be MOST helpful to address this concern?
- A. Enterprise architecture (EA)
- B. IT project roadmap
- C. Enterprise risk framework
- D. IT service management
正解：D
質問 # 45
Which of the following is a process improvement approach that provides organizations with the essential elements for effective process improvement and guides process improvement across a project, a division, or an entire organization?
- A. Six Sigma
- B. Capability Maturity Model Integration
- C. Service Portfolio
- D. COBIT
正解：B
解説：
Section: Volume A
質問 # 46
Which of the following phases in SDLC transforms the detailed requirements into complete, detailed system design document?
- A. Development
- B. Planning
- C. Design
- D. Initiation
正解：C
質問 # 47
To benefit from economies of scale, a CIO is deciding whether to outsource some IT services. Which of the following would be the MOST important consideration during the decision-making process?
- A. IT staff morale
- B. New service level agreements (SLAs)
- C. Core IT processes
- D. Outsourcer's reputation
正解：C
解説：
The most important consideration during the decision-making process of outsourcing some IT services is to identify the core IT processes that are critical for the organization's strategic objectives and competitive advantage. Core IT processes are those that provide unique value to the organization and differentiate it from its competitors. Outsourcing core IT processes may result in loss of control, innovation, and differentiation, as well as increased dependency and risk. Therefore, core IT processes should be retained in-house, while non-core IT processes can be outsourced to benefit from economies of scale, cost reduction, and access to specialized skills and technologies. Reference := CGEIT Exam Content Outline, Domain 3: Benefits Realization1; COBIT 5: Enabling Processes, chapter 4, section 4.2.32; IT governance -managing the outsourcing relationship
質問 # 48
Which of the following roles is directly responsible for information quality?
- A. Information analyst
- B. Information owner
- C. Information custodian
- D. Information steward
正解：D
解説：
This is because an information steward is a person or group who is accountable for the quality, integrity, and usability of the information assets within a specific domain or function1. The responsibilities of an information steward include the following1:
Defining and enforcing data quality standards, policies, and procedures Monitoring and measuring data quality performance and outcomes Identifying and resolving data quality issues and errors Collaborating with data owners, custodians, analysts, and users to ensure data quality alignment and improvement Educating and training data stakeholders on data quality best practices and tools An information steward plays a key role in ensuring that the information assets are accurate, complete, consistent, reliable, and fit for purpose1.
The other options, information custodian, information analyst, and information owner are not directly responsible for information quality. They are more involved in the creation, storage, access, and use of information assets, rather than their quality2. They may also have different perspectives and interests than the information steward regarding the information quality. For example, the information custodian may focus on the security and availability of information assets, while the information analyst may focus on the analysis and interpretation of information assets. The information owner may focus on the value and benefits of information assets. Therefore, they may not have the same authority or responsibility as the information steward for ensuring information quality. Reference:= What Is an Information Steward? | Informatica, Data Roles: Data Owner vs Data Steward vs Data Custodian
質問 # 49
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ISACA CGEITは、企業のITガバナンス分野でのITプロフェッショナルのスキルと知識を評価するために設計された認定試験です。この認定は、グローバルに認知されており、ITプロフェッショナルがキャリアを成功させるために必要なスキルと知識を提供します。この試験は、情報システム監査および制御協会（ISACA）によって実施され、ITガバナンスおよびセキュリティの認定試験を提供するグローバルに認知された組織です。
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