[2024年01月06日] 更新されたADX-201E試験PDF問題集にはFast2test合格保証付き
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質問 # 118
Universal Containers wants to allow community visitors to submit support cases without logging into the community.
Which two features are required to implement this request?
Choose 2 answers
- A. Case feed actions
- B. web-to-case
- C. Case assignment rules
- D. New case quick action
正解:B、D
質問 # 119
Cloud Kicks uses a Review junction object to track product reviews by account. the Review object has a Master-Detail relationship to Account and a Master-Detail relationship to a customer Product object. A user accidentally deleted the Account, Product, and related Review records.
How should the deleted Review records be restored?
- A. Restore either the Account or Product master records from the Recycle Bin.
- B. Restore both the Account and Product master records from the Recycle Bin.
- C. The Review object records are permanently deleted without the ability to restore.
- D. Restore the Review junction object record from the Recycle Bin.
正解:B
解説:
To restore the deleted Review records, you need to restore both the Account and Product master records from the Recycle Bin. A master-detail relationship is a type of relationship that links two objects together and enforces a parent-child relationship between them. A master-detail relationship affects the security and deletion of the child records. If you delete a master record, all of its detail and subdetail records are deleted as well and moved to the Recycle Bin. To restore a detail or subdetail record, you must first restore its parent record. Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.recyclebin_overview.htm&type=5
質問 # 120
Which value rolls up for both customizable and collaborative forecasting? * (1 Point)
- A. Expected revenue
- B. Opportunity amount
- C. Quota
- D. Amount
正解:B
質問 # 121
pay grade on the custom Position object need updating and require frequent change. Because frequent changes have to be made to these Position fields, they are requesting the ability to update these picklist values.
Which feature should the administrator consider that allows for this?
- A. Field accessibility set to editable for the picklists for the Position object.
- B. A permission set containing the modify all data permission for the Position object.
- C. Delegated administration for the Position object
- D. Screen Flow using custom metadata types
正解:C
質問 # 122
An administrator is creating a custom Opportunity record page for Sales users for new logo opportunities. They need to control what fields display on the record when a sales user is viewing the opportunity.
Where should the administrator edit what fields display in the details of the record page?
- A. Page Layout
- B. Custom Lightning Component
- C. Record Detail Component
- D. Record Types
正解:C
質問 # 123
Soles reps at AW Computing hove asked the Administrator to help them close deals faster on the Salesforce mobile app when they're in the new. They want to be able to quickly close an opportunity and have key fields, like status, pre populated to Closed Won.
What should an administrator create to achieve this?
- A. Enhanced Related Lists
- B. Global Quick Action
- C. Lightning Component
- D. Object-specific Quick Action
正解:D
解説:
An object-specific quick action is a type of action that allows users to do something in the context of a specific object, such as creating or updating a record, logging a call, sending an email, or launching a custom action. In this case, the administrator can create an object-specific quick action on the opportunity object that pre-populates certain fields with predefined values and allows users to quickly close an opportunity from the Salesforce mobile app. Reference: https://help.salesforce.com/s/articleView?id=sf.actions_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.actions_objectspecific_actions.htm&type=5
質問 # 124
What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?
- A. Screen Row
- B. Before save How Trigger
- C. Workflow Rule Field Change
- D. Batch Update
正解:B
質問 # 125
AW Computing has a 4-hour SLA in its support guarantee. The company recently received feed that customers art reporting long wait times before an agent responds to a new case after it has been submitted.
How should an administrator ensure cases are properly prioritized?
- A. Assignment Rules
- B. Auto-Response Rules
- C. Workflow Rules
- D. Escalation Rules
正解:A
解説:
Escalation rules are rules that automatically escalate cases if they have not been resolved within a certain time frame or meet certain criteria such as priority or status. Escalation rules can perform actions such as changing ownership of cases, sending email notifications, or creating tasks for users or queues. By using escalation rules, AW Computing can ensure that cases are properly prioritized and handled within their SLA time limit.
Assignment rules are rules that automatically assign cases to users or queues based on criteria such as case origin, type, or product. Assignment rules can also send email notifications to users or customers when a case is assigned. By using assignment rules, AW Computing can ensure that cases are routed to the right agents or teams based on their skills and availability. Reference: https://help.salesforce.com/s/articleView?id=sf.case_escalation_rules_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_caseassign.htm&type=5
質問 # 126
DreamHouse Realty has a rental team and a real estate team. The two teams have different safes processes and capture different client information on their opportunities.
How should an administrator extend the Opportunity object to meet the teams' different needs?
- A. Add a section for Rental and a section for Real Estate on the Opportunity Master Record Type to keep the information separate.
- B. Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams.
- C. Create Opportunity Teams for the Rental and Real Estate Teams and make appropriate fields visible to only the necessary team.
- D. Leverage Opportunities for the Real Estate Team and create a new custom object for the Rental Team Opportunities.
正解:B
質問 # 127
The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.
Why arc records being updated with data that violates the validation rule?
- A. The field is being updated by an Apex before trigger.
- B. The field is being updated by a workflow field update.
- C. The user has the Modify All Data permission on the object.
- D. The data change Is triggered by an update record Flow element.
正解:B
解説:
The field is being updated by a workflow field update is why records are being updated with data that violates the validation rule. A workflow field update is a way to automatically change the value of a field when a workflow rule evaluates to true. A workflow field update can bypass validation rules and other security controls when updating a field value, which can result in invalid data being stored in the record.
質問 # 128
Universal Containers wants to ensure that the following opportunity fields are present on each record at the negotiation/review or won stages:
Amount (Currency) us populated.
The Ready to Close (Checkbox) must also be true.
Which validation rule error condition should the administrator configure to meet these requirements?
A)
B)
C)
D)
- A. Option D
- B. Option B
- C. Option A
- D. Option C
正解:D
質問 # 129
List the different prices that are available for a product. Choose three answers. * (1 Point)
- A. List Price
- B. Discounted List Price
- C. Product Price
- D. Standard Price
- E. Sales Price
正解:A、D、E
質問 # 130
Cloud Kicks (CK) typically sells Its products direct to consumer and tracks sales using the Order object In Salesforce. The head of sales has now decided that CK will also sell to retail locations for resale. The administrator wants to leverage opportunities and opportunity products for these new deals.
What should the administrator do to track accurate sales data on opportunities?
- A. Add a required lookup field from the Order to the opportunity.
- B. Add a new Order Process for Orders generated from opportunities.
- C. Create a new Price Book for the new retail pricing.
- D. Create new Products with the new retail pricing.
正解:C
質問 # 131
What should an administrator consider when setting up and maintaining salesforce knowledge? choose 3
- A. Enabling knowledge on a user record requires licensing.
- B. Data category visibility is assigned through roles and profiles.
- C. knowledge settings must be configured to allow users to create an article from a case
- D. Article version numbers must be assigned by a knowledge manager for tracking.
- E. solution category browsing must be enabled in solution settings.
正解:A、B、C
質問 # 132
Sales representatives are reporting trouble syncing quotes with their related opportunities.
What is a possible explanation for this problem? Choose two
- A. The quote contains an archived list price.
- B. The user does not have Edit permissions on the quote.
- C. The quote is attached to a closed opportunity.
- D. The attached currency is no longer active.
正解:D
質問 # 133
A set of Cases records with a specific record type needs to be restricted so that only a Support manager and four Support users have access. What can you do as a system administrator to meet this requirement? * (1 Point)
- A. Create a new profile and assign the 5 users to the new profile
- B. Remove the record type access for all users except the 5 mentioned
- C. Givethe"ViewAllData"permissiontothe5mentionedusersusingpermissionsets
- D. Create a criteria-based sharing rule for the 5 users
正解:D
質問 # 134
Ursa Major Solar is using Experience Cloud for its customer community and wants to implement chatbots on its site that answer basic and also transfer customers to the right agents by topic and availability when more help is needed.
Which two features should the administrator configure to meet this request?
Choose 2 answers
- A. Omni-Channel
- B. Skills-Based Routing
- C. Web-to-Case Form
- D. Contact Bequest Flow
正解:A、B
質問 # 135
An administrator at Cloud Kicks has created and tested a screen-based lead qualification flow m a Ml sandbox environment and has deployed the flow to production.
Which two options would allow use of the flow after it has been deployed?
Choose 2 answers
- A. Enable Apex jobs in the user interface.
- B. Deploy processes and flows as active.
- C. Manually activate the inactive flow.
- D. Deactivate other versions of the flow.
正解:B、D
質問 # 136
DreamHouse Realty manages Its accounts and contacts In Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with.
Hour should the administrator track third-party financial advisors and the customers they work with?
- A. Use a B2B Account Model to track loan advisors' customers.
- B. Create a Hierarchical lookup on Account to track loan advisors' customers.
- C. Set up Contacts to Multiple Accounts for loan advisors.
- D. Use a Hierarchical lookup on Contact to track loan advisors' customers,
正解:C
解説:
Contacts to Multiple Accounts is a feature that allows administrators to relate a contact to multiple accounts without creating duplicate contacts for each account. This feature is useful for scenarios where a contact has business relationships with more than one account, such as consultants, brokers, or loan advisors. By setting up Contacts to Multiple Accounts for loan advisors at DreamHouse Realty, administrators can track which loan advisors work with which customers and which accounts without creating duplicate contacts for each account. Reference: https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts_overview.htm&type=5
質問 # 137
AW Computing organizes Its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private. Members of the operations team for the East region need access to all the accounts and opportunities in the region.
How should the administrator configure this requirement?
- A. Instruct the operations team members to add themselves to the account teams.
- B. Utilize territory management to add the operations team to the East territory.
- C. Share an Opportunity sharing the with a public group containing the East operations profile.
- D. Assign to a role in the role hierarchy positioned above the East sales director.
正解:B
解説:
Territory management is a feature that allows you to grant access to accounts and opportunities based on criteria such as geography, industry, product line, or customer size. A territory is a grouping of accounts and users that represents a market segment or business unit. In this case, the administrator should utilize territory management to add the operations team to the East territory, which contains all the accounts and opportunities in the East region. This way, the operations team members can access all the records in their territory regardless of who owns them or what the organization-wide default is. Reference: https://help.salesforce.com/s/articleView?id=sf.territories_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.territories_define.htm&type=5
質問 # 138
A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy and
"grant access using hierarchies"is checked in their sharing settings. Why is the sales manager not able to view the contact? * (1 Point) The contact sharing settings are controlled by the parent, and the account owner is
- A. NOT under the sales manager's role
- B. The account sharing settings are controlled by the parent, and the account owner is NOT under the sales manager's role
- C. The contact owner has NOT selected the option to share contacts with others in the role hierarchy
- D. The contact sharing settings are private, so access to the record is omitted to the contact owner and system administrator
正解:A
質問 # 139
The operations team at Ursa Major Solar (UMS) currently tracks installations using a spreadsheet. The information captured includes customer name, address, purchase and installation dates, configuration specs, and additional installer instructions. UMS's CEO would like to utilize Salesforce to track this information instead.
Which action should the administrator take to meet this requirement?
- A. Use Object Manager to create the object and also import the data.
- B. Use Lightning Object Creator to create the object and also import the data.
- C. Use Schema Builder to create the object and also import the data.
- D. Use Salesforce REST API to create the object and also import the data.
正解:D
質問 # 140
Universal Containers has a requirement to report on opportunities where the probability has dropped beneath 50%. The administrator has created a custom checkbox as a way to identify these records.
What else should the administrator do to meet this requirement? * (1 Point)
- A. Create a workflow rule that updates the field when the probability drops below 50%
- B. Enable field history tracking on the field and include the history in the report filter
- C. Create an approval process that submits the opportunity for approval when the custom checkbox is true
- D. Build a validation rule that displays an error
正解:A
質問 # 141
Cloud Kicks has o custom object called Membership Details that records information about customers' preferences for their memberships. Depending, on the membership level, different data needs to be displayed.
* when cue running user has the Market no profile, all data should be visible.
* When the running user has the Support profile, only the Support preference fields should be visible.
* Both Marketing and Support users should be able to report on all data.
How should the administrator deliver this solution?
- A. Create two record types und two page layouts.
- B. Set up Dynamic forms to conditionally show data.
- C. Make a permission set with a Muting permission.
- D. Use Field-Level Security to control data access.
正解:B
質問 # 142
How can content types be used in CRM Content? (Choose two answers.) * (1 Point)
- A. With validation rules, to capture complete data
- B. With content fields, to control the content detail page layout
- C. With upload rules, to limit the size of content files.
- D. With library rules, to limit the number of libraries created
正解:A、B
質問 # 143
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