[2023年11月01日] 更新されたCRT-550試験PDF問題集にはFast2test合格保証付き
あなたを合格させるSalesforce試験にはCRT-550試験問題集
Salesforce CRT-550 認定試験の出題範囲：
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質問 # 52
Northern Trail Outfitters wants to encourage customers who made a purchase on their website without leaving a review to come back and review their purchase. They want to use Journey Builder to automatically inject contacts who meet these criteria into a Journey.
What product should be recommended?
- A. Web Analytics Connector
- B. Google Analytics 360
- C. Data Studio
- D. Audience Studio
正解：C
質問 # 53
Northern Trail Outfitters (NTO) is launching a new campaign, driving it to redesign its data structure. NTO needs to change the cardinality between two data extensions inside Contact Builder.
What are two consequences of this change? Choose 2 answers
- A. All scheduled sends using a filter based on one of the data extensions should be reviewed.
- B. One of the data extensions must be deleted from the attribute group in order to change the cardinality.
- C. All filters created before will adapt automatically to the new cardinality.
- D. A contact may NOT show up in the filter based on one of the data extensions.
正解：A、D
質問 # 54
A retail company does business in both the United States and Canada. They also have a loyalty program in which a customer can enroll. The company will provide a pre-segmented customer file, per campaign, which has a "Version" data field indicating the type of email the customer is to receive.
What question should be asked to determine a data/segmentation strategy?
Choose 2 answers
- A. Is the purpose of these emails for acquisition or retention or transactional?
- B. Will multiple languages be used, with a "From Name" lookup table needed?
- C. Will version values/meanings change, precluding reusable AMPscript?
- D. Will customers be able to sign up for the loyalty program at the store?
正解：B、C
質問 # 55
Northern Trail Outfitters (NTO) wants to use Marketing Cloud to solicit customer service feedback. If a customer indicates they are unhappy with the service they have received, NTO wants a new case to be created in Service Cloud. NTO is unsure of what is possible within Marketing Cloud but would like to use as much native functionality as possible.
What approach would a consultant recommend?
- A. Use an Engagement Split to capture positive responses, and a Case Activity to create a new case in Service Cloud.
- B. Use an AppExchange package to create a customized API integration between Marketing Cloud and Service Cloud.
- C. Use an Engagement Split to capture positive or negative responses, and a Custom Activity to create a new case in Service Cloud.
- D. Use Automation Studio to capture positive or negative responses, and a Case Activity to create a new case in Service Cloud.
正解：A
質問 # 56
Northern Trail Outfitters wants to capture dietary preferences for Contacts who have registered for an upcoming launch event. They have created a data extension of Contacts who have registered for the event and will send them an SMS message from MobileConnect asking them to reply with their dietary preference. When Contact reply to SMS message, the response message will be inserted into a data extension using AMPscript.
Which two MobileConnect templates should be used to send the SMS message and capture the responses?
- A. Info Capture
- B. Outbound
- C. Data Capture
- D. Test Response
正解：B、D
質問 # 57
A customer has a robust Sales Cloud org with several custom objects. Historically, they have created complex reports, referencing many custom objects, to target subscribers and exported them to another email system for deployment. With the implementation of Marketing Cloud Connect, the customer wants to simplify the sending process using Marketing Cloud with as little additional setup as possible.
What should a consultant recommend to meet this criteria?
- A. Create a Journey and use Salesforce Data and the Reports object as the Entry Source.
- B. Continue to build reports in Sales Cloud and import it to Marketing Cloud for sending.
- C. Continue to build reports in Sales Cloud and select the reports in Marketing Cloud.
- D. Sync all custom objects to Marketing Cloud and recreate the reports for sending.
正解：B
質問 # 58
An analytics team wants to get real-time updates on transactional email metrics, specifically Sent and NotSent, to ensure they are fulfilling a legal obligation due to the nature of their messages.
What method should be suggested in this scenario?
- A. Platform Events API
- B. Data Retrieves on the Send Object
- C. Event Notification Service
- D. Data View Export with every send
正解：B
質問 # 59
NTO wants to import files at certain standard times, but occasionally a file will be dropped on a Friday if the 30th of the month falls on a weekend.
What is the flow?
正解：
解説：
Triggered Import - user initiated send (not scheduled)
質問 # 60
A customer is interested in designing a solution to ensure that subscribers only receive categories of emails that they want to receive. The built-in subscription center will be used as part of the solution.
Which feature should be utilised to make this happen?
- A. Profile Center
- B. Send Logging
- C. Subscriber Keys
- D. Publication Lists
正解：D
質問 # 61
A customer has an eCommerce site and Imports data into three data extensions daily; 'Orders', 'Order_Details' and 'Products' the data extension contains the following information:
* Orders: OrderId, CustomerId, OrderNumber, OrderDate, OrderTotal, GrandTotal
* Order_Details: ProductId, OrderId, Qty, UnitPrice, ExtendedPrice, Discount
* Products: ProductId, SKU, Name, Description, Cost, Price
What two actions should be taken in Data Designer?
- A. Create a one-to-many relationship between Orders and Order_Details
- B. Create a one-to-one relationship between Order_Details and Products
- C. Create a one-to-one relationship between the contact record and Order_Details
- D. Create a one-to-one relationship between Orders and order_Details
正解：A、B
質問 # 62
Northern Trail Outfitters wants to build an abandoned cart journey which includes a Decision Split that evaluates if a customer has made a purchase after they enter the journey. Customer data is stored in a master data extension ans purchase data is stored in a second data extension.
Which two steps should they include to accomplish this journey?
- A. Configure activities within Automation Studio to update the purchase data.
- B. Use Data Designer in Contact Builder to relate the two data extensions.
- C. Utilize Entry Data on a Decision Split within Journey Builder.
- D. Create a Data Relationship in Email Studio to relate the two data extensions.
正解：B、C
質問 # 63
Northern Trail Outfitters (NTO) needs to provide an IT staff member with access to Marketing Cloud. The staff member needs to perform the following tasks:
* Maintain NTO's master suppression list
* Configure data relationships
* Create new subscriber attributes
Which role should be assigned to the IT staff member?
- A. Content Creator
- B. Data Manager
- C. Administrator
- D. Analyst
正解：B
質問 # 64
Northern Trail Outfitters (NTO) wants to send using the From Address of [email protected]. They will then automatically forward replies to [email protected]. NTO also wants to include an automatic reply to the customer's email address [email protected].
Which email address would appear as the From Address for the automatic reply to the customer?
- A. A [email protected]
- B. [email protected]
- C. [email protected]
- D. [email protected]
正解：B
解説：
When configuring an automatic reply in an email, the from address will be the address of the customer who sent the email. In this case, the customer's address is [email protected], so that is the address that will appear as the from address for the automatic reply. Reference: Salesforce Certified Marketing Cloud Consultant Exam Study Guide [1], https://trailhead.salesforce.com/en/content/learn/modules/marketing_cloud_consultant_exam_guide/marketing_cloud_consultant_exam_guide_email_studio_automation.
質問 # 65
Northern Trail Outfitters has master data extension of 880,000 subscribers they want to randomly split into 11 groups to test different messaging strategies.
How could this be accomplished?
- A. Create a random data extension within Contact Builder.
- B. Use Automation Studio with a random split activity.
- C. Create a random data extension within Email Studio.
- D. Use Journey Builder with a random split activity.
正解：C
質問 # 66
Northern Trail Outfitters wants to query Marketing Cloud for send data across SMS, Push, and email.
What would a consultant recommend?
- A. Contact History
- B. Tracking Extracts
- C. Send Logs
- D. _Send Data Views
正解：C
質問 # 67
A customer wants to send a quarterly reengagement email to subscribers who have NOT opened in the previous three months. The customer's plans are to:
* Use an existing Paste HTML email for the first send.
* Make only minor changes to the email creative for future sends.
* Send to the subscriber list.
* Deploy emails manually for now, but possibly automate in the future.
Which send method should be used?
- A. Send Flow Activity
- B. Triggered Send
- C. Guided Send
- D. Send Email Activity
正解：A
質問 # 68
Northern Trail Outfitters wants to monitor available coupon codes and sends a notification to their email specialist instructing them to request more codes for importing if the available coupon count falls below 500 available codes.
Which two activities would be automation?
Choose 2 answers
- A. Import Activity
- B. Data Extract Activity
- C. Filter Activity
- D. Verification Activity
正解：C、D
質問 # 69
A user in the MC wants to use salesforce custom object data for segmenting and personalization.
How should the consultant approach this requirement?
- A. Create a custom report type that contains the contact or lead ID, email address, and custom object data, then from the marketing cloud, import into a Salesforce Data extension. Use AMPScript in the email to call data
- B. Sync contact and custom objects with Data Stream and send from Synchronized Data Extension with Salesforce email send. Ensure there is a lookup relationship to a contact or lead record.
- C. Export report data from the sales cloud and import into a marketing cloud synchronized data extension. Use a filter activity to produce a sendable data extension. Create an email send activity in Automation Studio
- D. Map the custom objects to the profile center and use the email editor to insert the custom data. Create a user-initiated send to associate the email to the largest audience and return tracking data.
正解：A
質問 # 70
A customer wants to send an email from Sales Cloud on behalf of the record owner.
How should the consultant meet this requirement?
Choose 2 answers
- A. Use a custom Delivery Profile.
- B. Use the Send From Record Owner option
- C. Use the Organization-Wide Email address.
- D. Use a custom Send Classification.
正解：B、D
質問 # 71
An existing triggered send needs to be updated with new content
Select the correct sequence
- A. Publish changes,
- B. Pause message interaction,
- C. Start triggered email interaction
- D. Edit message content,
正解：B
質問 # 72
A customer has been having problems with SMS responses getting the default keyword response rather than the appropriate next keyword response.
What are two potential reasons for this unexpected response?
Choose 2 answers
- A. Responses are not sent within the Conversation Window.
- B. Responses are not sent within 24 hours of the outbound message.
- C. Next keyword was not specified on the outbound message.
- D. Response contained "stop" in the message content.
正解：B、C
質問 # 73
A subscriber asked to be removed from a customer's email list multiple times by replying directly to the customer's marketing message, but continues to receive emails.
Which steps will solve how replies are managed by the application?
Choose 3 answers
- A. Confirm that an email address was provided as the Routing Address for Remaining Replies.
- B. Confirm that the subscriber's request contained one of the standard terms that qualify for automatic unsubscribe.
- C. Confirm that the RMM setting 'Unsubscribe Manual Requests' is set to YES.
- D. Confirm that Reply Mail Management (RMM) is configured for the customer's account.
- E. Confirm that the RMM setting 'Delete auto-replies and out-of-office replies' is set to NO.
正解：A、C、D
質問 # 74
A university plans to use Journey Builder to improve their 1:1 marketing to potential students, current students, and alumni. The university currently has student data in Sales Cloud. Other data, such as course catalog,
student demographics, and alumni information, is stored in external systems.
Which two actions should be consultant recommend? Choose 2 answers
- A. Use Synchronized Data Sources to obtain data from Sales Cloud.
- B. Use Data Designer to link student and alumni data to the contact record.
- C. Create list attribute to store student data from Sales Cloud.
- D. Create an Import Activity to import alumni data into Salesforce Report.
正解：A、B
質問 # 75
Northern Trail Outfitters' marketing team is new to Marketing Cloud and has very little coding experience. They have employed a consultant to help them design an automated solution for maintaining an auto-suppression list.
Which solution should the consultant recommend?
- A. Use the Import Wizard in Automation Studio
- B. Use Einstein Segment Recommendations
- C. Use a query activity to populate the auto-suppression
- D. Use an import activity to import a file from the SFTP
正解：C
質問 # 76
Northern Trail Outfitters (NTO) is creating a birthday journey and one of the requirements is to divert anyone who has redeemed the promotional code before reminder emails are sent on the 15th and 20th of each month. Their transactional information, which includes redeemed promo codes, Is housed in a separate data extension than the one used for Journey injection. NTO needs to use an attribute to attribute comparison on the customer number field in the Journey source and transaction data extensions.
Which activity would they use to accomplish this?
- A. Decision Split Activity using only Journey Data
- B. Decision Split Activity using only Contact Data
- C. Einstein Split Activity
- D. Decision Split Activity using both Contact and Journey Data
正解：D
質問 # 77
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Salesforce CRT-550認定試験は、個人がマーケティングクラウドコンサルティングの専門知識を実証する優れた方法です。この試験に合格すると、候補者は、Salesforceのマーケティングクラウドプラットフォームを使用して、組織が効果的なマーケティング戦略を開発するのを支援するために必要な知識とスキルを持っていることを示しています。適切な準備とトレーニングにより、候補者は試験に合格し、マーケティングクラウドコンサルティングのキャリアを進めることができます。
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