[2022年02月25日] 無料Microsoft MO-100試験問題と解答
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Microsoft MO-100 認定試験の出題範囲:
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質問 21
SIMULATION
Project 2 of 7: Bakery Letter
Overview
As the marketing manager for Liberty's Delightful Sinful Bakery and Cafe, you want to inform local businesses that you will now be providing catering services.
December 31, 2018
CATERING SERVICES ARE NOW AVAILABLE
Dear Business Owner:
Liberty's Delightful Sinful Bakery and Cafe would like to inform you that beginning next month, we will be providing catering and delivery services in your area. We invite you to look over our lunch catering menu below, and contact us to schedule your next business meeting lunch.
The menu above is a small sample of the options we have available. Liberty's Delightful Sinful Bakery will impress you with excellent service and great food at an affordable price.
We look forward to hearing from you to cater your next meeting.
Sincerely,
Steve Lasker
Owner
Remove all personal information from the document.
正解:
解説:
See the explanation below.
Explanation:
1. Create a copy of your original document by clicking on the File tab, and then Save As.
2. In the copy of the original document, select the File tab, then click on Info.
3. Click on Check for Issues, and then select Inspect Document.
4. In the Document Inspector dialog box, check the boxes to select the types of hidden content you want to be inspected, in this case it would be personal information and then click Inspect.
5. Review the results, then click Remove All next to the inspection results.
References:
https://support.office.com/en-us/article/Remove-hidden-data-and-personal-information-by-inspectingdocuments- presentations-or-workbooks-356b7b5d-77af-44fe-a07f-9aa4d085966f
質問 22
You work for Fourth Coffee. You are finalizing a training manual for employees who will bake muffins for the coffee shop.
Display the Integral header on all pages of the documents except page 1.
正解:
解説:
Step 1: Click the "Insert" tab from the Ribbon;
Step 2: Click the "Header" (or "Footer") command from the "Header&Footer" section;
Step 3: Select one style from the drop-down list (e.g., the Austin style);
Step 4: In the "Design" tab (or Header & Footer tab if Microsoft 365) from the ribbon, check the "Different First Page" command;
Now the header or footer on the first page is different from all other pages. You can delete the contents and formatting in the header or footer on the first page if you want to leave it empty.
質問 23
This project has only one task.
You have been assigned the task of keeping meeting, notes for your company's Board of Directors.
Save a copy of the document as a Word 2019 template named "Notes" that is compatible with the latest Word features and does not support macros. Save the template file in the default location.
正解:
解説:
Open the Word document that you want to inspect for hidden data and personal information.
Click the File tab, click Save As, and then type a name in the File name box to save a copy of your original document.
In the copy of your original document, click the File tab, and then click Info.
Click Check for Issues, and then click Inspect Document.
In the Document Inspector dialog box, select the check boxes to choose the types of hidden content that you want to be inspected.
Click Inspect.
Review the results of the inspection in the Document Inspector dialog box.
Click Remove All next to the inspection results for the types of hidden content that you want to remove from your document.
質問 24
SIMULATION
Project 2 of 7: Bakery Letter
Overview
As the marketing manager for Liberty's Delightful Sinful Bakery and Café, you want to inform local businesses that you will now be providing catering services.
December 31, 2018
CATERING SERVICES ARE NOW AVAILABLE
Dear Business Owner:
Liberty's Delightful Sinful Bakery and Café would like to inform you that beginning next month, we will be providing catering and delivery services in your area. We invite you to look over our lunch catering menu below, and contact us to schedule your next business meeting lunch.
The menu above is a small sample of the options we have available. Liberty's Delightful Sinful Bakery will impress you with excellent service and great food at an affordable price.
We look forward to hearing from you to cater your next meeting.
Sincerely,
Steve Lasker
Owner
Remove all personal information from the document.
正解:
解説:
See the explanation below.
Explanation:
1. Create a copy of your original document by clicking on the File tab, and then Save As.
2. In the copy of the original document, select the File tab, then click on Info.
3. Click on Check for Issues, and then select Inspect Document.
4. In the Document Inspector dialog box, check the boxes to select the types of hidden content you want to be inspected, in this case it would be personal information and then click Inspect.
5. Review the results, then click Remove All next to the inspection results.
References:
https://support.office.com/en-us/article/Remove-hidden-data-and-personal-information-by-inspecting- documents-presentations-or-workbooks-356b7b5d-77af-44fe-a07f-9aa4d085966f
質問 25
SIMULATION
Project 5 of 7: Housekeeping
Overview
You are helping to write training program modules for Contoso Suites. You are editing the second module for housekeeping associates.
Start of Shift
The first thing you should do when you start your shift is check your schedule. The shift supervisor will provide you with a printed schedule listing the rooms for which you are responsible, and a recommended order for cleaning the rooms. Unless an early cleaning is requested by the guest, check-out rooms are given priority so that we can prepare them for the next guests.
Use the inventory checklist attached to your cleaning cart to make sure that your cart is fully stocked before you begin your rounds.
Room Cleaning
When you are ready to clean a room, knock and announce yourself as "Housekeeping." Give the guest sufficient time to respond (10 to 15 seconds). If the guest does not respond, let yourself into the room and begin cleaning.
Start by cleaning the common room and sleeping areas. It is best to follow consistent steps when cleaning rooms. This will help to prevent you from missing anything. In the common room and sleeping area:
Pick up and dispose of any trash.
Empty trash cans.
If the guest has checked out, replace the sheets on each bed with fresh sheets.
Make the bed.
Leave a "Contoso Special Treat" on each pillow.
Dust all wooden furniture.
Clean the coffee station (if necessary) and restock coffee, cups, and condiment packs.
Vacuum the common room and sleeping areas.
Do not open the courtesy bar. Checking and restocking the courtesy bar is the shift supervisor's responsibility.
It is important that you give special attention to the restrooms. The most common guest complaint is about restroom cleanliness. We recommend a "top-down" cleaning method for restrooms:
Clean all mirrors.
Clean countertops and sinks.
If damp, wipe down the shower and shower curtain.
If necessary, replace toilet paper.
Replace used towels and wash cloths.
Pick up any trash and empty trash cans.
Sweep the restroom floor and mop if necessary.
Final Check
Make a final check of the room before leaving.
Are the lights turned off?
Are the TV and coffee station turned off?
Is all trash picked up and disposed of?
Is the restroom door closed?
Close the door firmly and make sure that it locks behind you. Text your supervisor with the room number.
End-of-Shift
When you are finished, dispose of all trash in the large receptacles. Drop all sheets, towels, and other lines into the laundry carts. Restock your cart so that it is ready for the next shift.
If you have more than 30 minutes left after you have completed your assigned rooms, contact your supervisor for additional assignments.
Add a Page Break immediately before the heading "Room Cleaning".
正解:
解説:
See the explanation below.
Explanation:
1. Select the line before the heading "Room Cleaning".
2. Go to the Insert tab, and select Page Break.
OR
1. Select the line before the heading "Room Cleaning".
2. Press Ctrl+Enter.
References:
https://support.office.com/en-us/article/Insert-a-page-break-7613FF46-96E5-4E46-9491-40D7D410A043
質問 26
In the " Manufacturing Process" section, assign the alt text description "Process flow" to the SmartArt graphic, (Be sure to select the entire SmartArt graphic.)
正解:
解説:
To add alt text in Word, open your document and select the object to which you want to add the alternative text.
質問 27
In the ''Top Sellers'' section, continue the numbering of the list at the top of the second column, so the list items are numbered from 1 through 6.
正解:
解説:
Select the second column and insert number
質問 28
SIMULATION
Project 5 of 7: Housekeeping
Overview
You are helping to write training program modules for Contoso Suites. You are editing the second module for housekeeping associates.
Start of Shift
The first thing you should do when you start your shift is check your schedule. The shift supervisor will provide you with a printed schedule listing the rooms for which you are responsible, and a recommended order for cleaning the rooms. Unless an early cleaning is requested by the guest, check-out rooms are given priority so that we can prepare them for the next guests.
Use the inventory checklist attached to your cleaning cart to make sure that your cart is fully stocked before you begin your rounds.
Room Cleaning
When you are ready to clean a room, knock and announce yourself as "Housekeeping." Give the guest sufficient time to respond (10 to 15 seconds). If the guest does not respond, let yourself into the room and begin cleaning.
Start by cleaning the common room and sleeping areas. It is best to follow consistent steps when cleaning rooms. This will help to prevent you from missing anything. In the common room and sleeping area:
Pick up and dispose of any trash.
Empty trash cans.
If the guest has checked out, replace the sheets on each bed with fresh sheets.
Make the bed.
Leave a "Contoso Special Treat" on each pillow.
Dust all wooden furniture.
Clean the coffee station (if necessary) and restock coffee, cups, and condiment packs.
Vacuum the common room and sleeping areas.
Do not open the courtesy bar. Checking and restocking the courtesy bar is the shift supervisor's responsibility.
It is important that you give special attention to the restrooms. The most common guest complaint is about restroom cleanliness. We recommend a "top-down" cleaning method for restrooms:
Clean all mirrors.
Clean countertops and sinks.
If damp, wipe down the shower and shower curtain.
If necessary, replace toilet paper.
Replace used towels and wash cloths.
Pick up any trash and empty trash cans.
Sweep the restroom floor and mop if necessary.
Final Check
Make a final check of the room before leaving.
Are the lights turned off?
Are the TV and coffee station turned off?
Is all trash picked up and disposed of?
Is the restroom door closed?
Close the door firmly and make sure that it locks behind you. Text your supervisor with the room number.
End-of-Shift
When you are finished, dispose of all trash in the large receptacles. Drop all sheets, towels, and other lines into the laundry carts. Restock your cart so that it is ready for the next shift.
If you have more than 30 minutes left after you have completed your assigned rooms, contact your supervisor for additional assignments.
One the second numbered list that begins with "1. Clean all mirrors", modify the list to start numbering at "9".
正解:
解説:
See the explanation below.
Explanation:
1. Double-click the numbers in the list which begins with "1. Clean all mirrors".
2. Right-click on the number 1.
3. Select Set Numbering Value.
4. Then choose the number 9 in the Set value to box.
References:
https://support.office.com/en-us/article/Change-the-numbering-in-a-numbered-list-A9731137-8A85-47CE- A7E4-8B1C6C8C77A3
質問 29
At the end of the documents, change the line spacing of the last two paragraphs to exactly 14 pt.
正解:
解説:
Select Last two paragraphs to update. ...
Go to Home > Line and Paragraph Spacing.
Select Line Spacing Options and choose an option in the Line spacing box.
Adjust the Before and After settings to change spacing between paragraphs.
Select OK.
質問 30
In the "Savings Accounts" section, delete the comment that is attached to the text "$3,000".
正解:
解説:
Click the Review tab.
Click the Next Comment or Previous Comment button to locate the offending comment. Upon success, the comment is highlighted in the markup area.
In the Comments area, choose Delete →Delete. ...
Repeat Steps 2 and 3 to remove additional comments.
Topic 6, Contoso Pharmaceuticals
Purpose
Conreleve is a new analgesic (pain reliever). Clinical trials show people tolerate this medicine an final from their pain. In 95% of people, Conreleve worked better than a placebo. (ClinicalTrail1) 3% of people reported side effects when taking Conreleve. Side effects Included nausea, bruising, and dizziness, (ClinicalTrail1) History Researchers at Contoso Pharmaceutical created the active ingredient In Conreleve four years ago, Contoso Pharmaceuticals began clinical trails years ago, Six months ago, the government approved the use and sale of Conreleve.
Description
The medicine is packaged in a turquoise and white capsule.
We use the standard capsule size #1, It weight 75 mg and is 16.61 mm long. This capsule size holds to 400 mg of material.
For the inner packaging, we use a standard blister pack with an aluminum backing.
For the outer packaging, we use a standard cardboard box.
Manufacturing
We expect to being manufacturing the Conreleve capsules in January of next year. We expect to produce an initial batch of one million units over three months. We expect to have Conreleve in stores by April of next year.
Fill Material
The fill material for the conreleve capsule is weighed, then sifted and blended together. The fill material includes both active and inactive ingredients, as shown in the next table. After the fill material is blended, It is inspected for quality control before being encapsulated.
Capsule Material
The capsule material itself is also weighed, shifted, and blended. Capsule material is also melted, formed, and dried. It is then inspected for quality control before encapsulating the fill material.
Manufacturing Process
Marketing
The Contoso Pharmaceutical marketing team is finalizing its marketing plans. The team will update this documents when the plan is complete.
Advertising
The marketing team created an advertising campaign target at radio. Expect to hear advertisements during the evening commute on radio stations. The marketing team chose radio stations that appeals to women ages 44-55.
The marketing team is finalizing its plans for an attend the medical conference in July.
Distribution
The Contoso Pharmaceutical distribution plans to sell Conreleve at all major drug stores an grocery stores. The distribution team is finalizing plans to offer samples of Conreleve at all public hospitals that have at least 500 beds.
質問 31
You are preparing a brochure for Southridge Video. You plan to distribute the brochure electronically and in print.
Apply the centered style set to the document.
正解:
解説:
On the Design tab, point to one of the style sets in the Style Sets gallery in the Document Formatting group.
The new style set is previewed in your document's existing text.
Click the style set you want.
If you don't like any of the choices displayed, click the More button for the gallery to open the full gallery of choices. Notice that you can reset to the default style set from this gallery menu, or save the current settings as a new style set.
質問 32
SIMULATION
Project 3 of 7: Service
Overview
You are an administrative assistant for Fabrikam, Inc.'s Field Service division. You are preparing the monthly newsletter to be sent out to field service engineers.
Remember that mileage reimbursement claims must be submitted by the 15th of each month. Save the mileage form as a PDF file and email it to your regional supervisor.
Bonuses are Changing
New Depot Return Process
All offices have received the new tracking form for repair depot returns. Complete the following tasks when returning parts for repair:
Complete all fields in the Field Service section of the form.
Remove the top copy and file it in your office.
Securely attach the form to the part.
Package the part for shipment.
Ship to the home office and clearly label the box "For depot return".
All returns must be shipped to the home office to receive credit. The regional depots will close in two months and will not be accepting return shipments.
Vice President's Corner
NOTE TO SELF: If the VP doesn't provide content by Wednesday, delete this section and put in something generic about customer satisfaction.
Quarterly Results
NOTE TO SELF: This is a placeholder charter. Update the chart after the actual results are available on Monday.
Add a Grid cover page.
正解:
解説:
See the explanation below.
Explanation:
1. Select Cover Page, from the Pages group on the Insert tab.
2. Select the grid cover page from the gallery of options.
References:
https://www.bing.com/search?q=microsoft%20word%202016%20grid%20cover%
20page&qs=n&form=QBRE&sp=-1&pq=microsoft%20word%202016%20grid%20cover%20page&sc=1-
35&sk=&cvid=4E8A362581D144B1AE8D42A91AD951F3
質問 33
Split the four paragraphs the picture into two columns with column spacing of '0.3'' (''0.8 cm'').
正解:
解説:
On the Page Layout or Layout tab, click Columns. At the bottom of the list, choose More Columns.
In the Columns dialog box, adjust the settings under Width and spacing to choose your column width and the spacing between columns.
質問 34
In the blank paragraph after the document title, insert a table of contents. Use the Automatic Table 1 style.
正解:
解説:
* References * TABLE OF CONTENTS * TC option * Automatic Table 1
質問 35
SIMULATION
Project 4 of 7: Member
Overview
You are preparing a letter to museum members announcing a new exhibit and urging them to renew their membership.
Apply the WordArt style Gradient Fill - Gray to the text "Dinosaurs, Dinosaurs" located at the top of the document. Align the WordArt to the center of the document.
正解:
解説:
See the explanation below.
Explanation:
1. Select the text "Dinosaurs, Dinosaurs".
2. Click on Insert, then select WordArt.
3. Choose WordArt style Gradient Fill - Gray as desired.
References:
https://support.office.com/en-us/article/Insert-WordArt-C5070583-1EBE-4DC4-A41F-5E3729ADCE54
質問 36
In the ''Kids love dinosaurs'' section, copy the formatting of the first paragraph and apply it to the second paragraph.
正解:
解説:
On the Home tab, in the Clipboard group, click Copy Formatting. Select the paragraph(s) where you want to replace the formatting. On the Home tab, in the Clipboard group, click Paste, or use the keyboard shortcut Ctrl+V.
質問 37
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