[2022年01月16日]Pegasystems PEGAPCBA84V1リアル試験問題と解答を無料で提供いたします
合格できるPegasystems PEGAPCBA84V1試験情報と無料練習テスト問題
Pegasystems PEGAPCBA84V1 認定試験の出題範囲：
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質問 29
An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.
How do you configure the approvals in the application?
- A. Add an optional process to each approval in the appropriate stage.
- B. Add the manager approval to an alternate stage in the case life cycle.
- C. Configure a single cascading approval based on an authority matrix.
- D. Configure a parallel process for each of the required approvals.
正解: C
質問 30
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates accordingly.
How do you satisfy this requirement?
- A. Configure a validate condition for the total cost field.
- B. Configure a calculation for the total cost held.
- C. Configure a field group list for all the room types.
- D. Configure a when condition for the total cost field.
正解: C
解説:
https://collaborate.pega.com/question/test-process-flow
質問 31
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you design the report?
- A. Create a filter for each cost center and count the case IDs.
- B. Summarize the case ID column by count.
- C. Summarize the regional cost centers by count.
- D. Define a function for the cost center column to total the case IDs.
正解: B
質問 32
From the left, drag each report into the corresponding report type on the right.
正解:
解説:
質問 33
In a purchase order case the vendor assigned might not respond to a customer query in the desired amount of time required by policy. The vendor must respond within the time required according to policy.
Both the vendor and customer should be notified at each milestone.
To satisfy this requirement, create a service level that specifies two of the following options. (Choose Two)
- A. Set the goal to be the required response time based on policy and send notifications to both parties.
- B. Set the goal to be the desired response time based on policy and send notifications to both parties.
- C. Set the deadline to be the required response time based on policy and send notifications to both parties.
- D. Set the deadline to be the desired response time based on policy and sends notifications to both parties.
正解: B,C
質問 34
Consider the following user story:
As a policyholder, I want to add a vehicle operator to my insurance policy so I can extend coverage to the added operator.
Which two questions help you define the fields for the user view? (Choose Two)
- A. Will field information about the operator be stored in an external database?
- B. Do the fields about the operator need to be displayed in multiple languages?
- C. How do the fields for the operator need to be displayed?
- D. What fields does the account owner need to see to add an operator?
正解: A
質問 35
In a purchase request case type, you have the following requirement: Purchase requests should automatically go to a manager of an employee.
To meet this requirement, you design a case with a________________.
- A. stage to route requests to the manager
- B. change stage step to allow the employee to route to the manager
- C. process that routes to the manager
- D. step that routes to the manager
正解: D
質問 36
How do you adjust the urgency value of an aging assignment to increase the likelihood that the assignment is completed before the deadline?
- A. Apply an urgency value to the deadline interval.
- B. Adjust the default assignment urgency value.
- C. Add an escalation action to the goal interval.
- D. Apply an urgency value to the goal interval.
正解: A
質問 37
Consider the following scenario:
An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.
How do you name the step where the request is sent to the manager?
- A. Approve Employee Request
- B. Review Request
- C. Request Approval
- D. Manager Approves Request
正解: B
質問 38
How do you route an assignment so that any available member of the Finance department can perform the task?
- A. Route the assignment separately to all members.
- B. Route the assignment to a work queue.
- C. Route the assignment to a work list.
- D. Route the assignment to the admin user ID.
正解: C
質問 39
Apartment tenants submit maintenance requests that specify their name, address, request type, and request description. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)
- A. Configure a time period for the request date as a weighted condition.
- B. Configure the request type as a weighted condition.
- C. Configure the apartment address as a weighted condition.
- D. Configure the apartment address as a basic condition.
- E. Configure the tenant name as a basic condition.
正解: B,C,E
質問 40
A customer refund case type requires an auditor to receive an email if the refund is greater than twice the price of the item.
Which participant role do you select to configure this requirement?
- A. Interested individual
- B. Customer
- C. Owner
- D. Work queue
正解: D
質問 41
A team is developing a new customer-focused application. The team wants to achieve the maximum benefits of application adoption.
Select each example on the left and drag it to the appropriate design concept on the right.
正解:
解説:
質問 42
How do you provide users with guidance for completing a form and avoid the need for application training?
- A. Add an instruction to the assignment.
- B. Add the corresponding step to an appropriate stage.
- C. Send a notification to the assigned user.
- D. Add an optional action to the case to explain the task.
正解: A
質問 43
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.
The requirement changes to allow the parent case to continue before the child cases resolve.
How do you configure the Wait steps for this requirement?
- A. Configure the Wait step so that only one child case must resolve before the parent case can continue.
- B. Configure the Wait step so users can choose to continue the parent case process regardless of child case status.
- C. Configure the Wait step to continue the parent case when the child cases reaches audit or approval.
- D. Configure the Wait step to continue the parent case when the child cases reach the payment pending review status.
正解: D
質問 44
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.
To meet this requirement, you must set the____________. in the service level to five days.
- A. deadline
- B. urgency
- C. priority
- D. goal
正解: A
質問 45
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
- A. Text the customer with status changes in an insurance claim.
- B. Phone a customer for additional information about the case.
- C. Fax a new insurance claim to the auto repair shop.
- D. Assign a new insurance claim to a case worker to process.
正解: A,D
質問 46
A government application provides field placeholder values to help users enter the correct dat
a. The Design Lead has asked you to increase the font size on all field placeholder value components to help visually impaired users.
Which configuration applies the font styling requirement on the field placeholder values in the application?
- A. Upload a new application theme.
- B. Update the existing Default theme text entry.
- C. Add a new theme text entry to the application theme.
- D. Run a case type that uses the component and change the font on the view.
正解: A
質問 47
A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list.
How do you design the report to support this requirement?
- A. Make the Create Date the first column in the report.
- B. Select Highest to Lowest sort type for Create Date.
- C. Select Lowest to Highest sort type for Create Date.
- D. Add a filter condition where Create Date is greater than the current date.
正解: B
質問 48
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)
- A. New customer obtains troubleshooting assistance by using a call center is a journey
- B. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey
- C. Customer obtains troubleshooting assistance is a journey
- D. Experienced customer obtains troubleshooting assistance by using the online forum is a journey
- E. Customer obtains troubleshooting assistance is a microjoumey
- F. New customer obtains troubleshooting assistance by using a call center is a microjoumey
正解: A,B,E
質問 49
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