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無料SAP C_C4H63_2411テスト練習問題試験問題集
質問 # 38
How can you implement a B2B data model with SAP Customer Data Platform?
- A. By using a dedicated activity schema
- B. By using groups and relationships
- C. By using profiles
- D. By using segments
正解:B
質問 # 39
What is the recommended way to obtain the application key and secret for authorization of REST API calls to SAP Customer Data Platform?
- A. By configuring the connector in the Connector Studio
- B. By creating an application user in the Administration dashboard
- C. By creating a server application from the application library
- D. By accessing the Event Listener tab after configuring the event
正解:C
解説:
To authorize REST API calls to SAP Customer Data Platform, it is recommended to create a server application from the application library. When using a server application to make API calls, you can authenticate with an asymmetric RSA key pair, or a user key and secret combination. The process involves creating an application in SAP Customer Data Platform and then finding and saving your client key and secret, which are used to get a Gigya JWT token using OAuth 2.0.
Reference = This information is supported by the SAP Help Portal documentation on OAuth 2.0 Compliant REST API and Signing Requests to SAP Customer Data Platform12.
To obtain the application key and secret for authorizing REST API calls in the SAP Customer Data Platform, the recommended approach is:
D . By creating a server application from the application library. In the SAP Customer Data Platform, the application library serves as a centralized location where various applications can be managed and configured. By creating a server application within this library, you are provided with an application key and secret. These credentials are used to authenticate REST API calls securely, ensuring that only authorized applications can access and interact with the platform's data and services.
This method of obtaining credentials helps maintain a secure and controlled environment for API interactions, safeguarding against unauthorized access to sensitive customer data.
Reference:
SAP Customer Data Platform documentation on application management and API security.
Technical guides on setting up server applications and generating authentication credentials for API access.
質問 # 40
What are two key capabilities that differentiate customer data platforms (CDP) from other delivery platforms (for example CRM or data warehouse)? Note: There are 2 correct answers to this question.
- A. Real-time data processing
- B. Customer identification
- C. Accessibility and discoverability
- D. Unified customer data
正解:A、D
解説:
The SAP Customer Data Platform is distinguished by its ability to unify customer data from various sources into a single customer profile, which is a capability not typically found in CRMs or data warehouses. This unification allows for a comprehensive view of the customer and enables real-time data processing, providing insights into customer behaviors as they occur. These capabilities are essential for delivering personalized customer engagements and are a significant differentiation from other platforms that may not support real-time processing or may only handle structured data without the ability to unify it.
Reference = The information is based on the features highlighted in the SAP Customer Data Platform documents, which emphasize the importance of unifying customer data and the platform's real-time data processing capabilities12345.
質問 # 41
What are the possible application identifier conflict policy options when ingesting customer data using the Unified Customer Profile? Note: There are 2 correct answers to this question.
- A. Raise an error and abort the entire ingestion operation
- B. Create new Customer Profile
- C. Discard data event
- D. Duplicate Customer Profile
正解:A、B
解説:
In the context of SAP Customer Data Platform and specifically when dealing with the Unified Customer Profile, handling conflicts during data ingestion is critical for maintaining data integrity and coherence. The possible application identifier conflict policy options are designed to provide flexible handling of such conflicts based on the business requirements.
A . Raise an error and abort the entire ingestion operation: This option is used when the system encounters a conflict with the application identifiers during the ingestion process. The approach here is to prioritize data integrity by stopping the ingestion process if there's any ambiguity or conflict in the identifiers. This ensures that no erroneous data is incorporated into the Unified Customer Profile, maintaining its accuracy and reliability.
C . Create new Customer Profile: When a conflict is detected with application identifiers, another approach is to create a new customer profile. This option is chosen in scenarios where the incoming data is considered to be representing a new customer entity, and therefore, warrants the creation of a new profile to avoid overwriting or merging with existing data inaccurately.
Options B and D are not standard practices within the SAP Customer Data Platform for handling identifier conflicts during data ingestion into the Unified Customer Profile, as they could lead to data duplication or loss, compromising data quality.
Reference:
SAP Customer Data Cloud documentation on data ingestion and conflict resolution.
SAP help articles and tutorials related to the Unified Customer Profile in the SAP Customer Data Platform.
質問 # 42
What would you use activity indicators as building blocks for? Note: There are 3 correct answers to this question.
- A. Audience building
- B. Activities
- C. Extensions
- D. CX journey milestone entries
- E. CX flows
正解:A、D、E
解説:
Activity indicators within the SAP Customer Data Platform are calculated metrics that measure the performance of various business areas based on customer activities. They serve as foundational components for constructing Customer Experience (CX) flows, building audiences for targeted marketing, and marking entries in CX journey milestones. These indicators are recalculated whenever relevant customer activity is ingested, allowing for dynamic segmentation and triggering of CX flows or journey milestones based on customer behavior.
Reference = This information is corroborated by the SAP Help Portal documentation on Activity Indicators, which outlines their role in gauging business performance and their application in CX flows, audience building, and CX journey milestones1.
質問 # 43
Which of the following can be configured as part of the customer schema within SAP Customer Data Platform?
Note: There are 2 correct answers to this question.
- A. Segments
- B. Activity indicators
- C. Profile entity
- D. Activities
正解:C、D
質問 # 44
Which of the following roles for console users are available in SAP Customer Data Platform?
Note: There are 3 correct answers to this question.
- A. System Administrator
- B. DPO Specialist
- C. Marketeer
- D. Business Consultant
- E. Data Engineer
正解:A、C、E
質問 # 45
The customer schema of a group includes two predefined attributes that can be used for B2B scenarios.
Which of the following attributes are the two predefined ones?
Note: There are 2 correct answers to this question.
- A. Accountid
- B. AccountName
- C. BusinessName
- D. BusinessId
正解:A、C
質問 # 46
You are importing birthday data into SAP Customer Data Platform. What kind of preprocessing can you apply to the birthday attribute? Note: There are 2 correct answers to this question.
- A. Validation
- B. Verification
- C. Transformation
- D. Normalization
正解:A、C
質問 # 47
Why does SAP Customer Data Platform provide two views of the customer?
- A. To provide one Unified Customer Profile with two different processing purposes
- B. To provide one profile for marketing and another for personalization
- C. To provide customer activities in one view and profile data in another
- D. To provide the right profile for every customer experience use case
正解:D
解説:
The SAP Customer Data Platform supports two views of a single customer to ensure that the right profile is available for every customer experience use case. This is achieved through the use of matching and merge rules that unify data from various sources to create a complete view of customers. Reference = This explanation is aligned with the information provided in the SAP Customer Data Platform documentation, which outlines the platform's capabilities to connect different types of customer data and generate rich customer insights1.
質問 # 48
Why does SAP Customer Data Platform provide two views of the customer?
- A. To provide two Customer Profiles with two different processing purposes
- B. To provide one profile for marketing and another for personalization
- C. To provide customer activities in one view and profile data in another
- D. To provide the right profile for every customer experience use case
正解:D
質問 # 49
What does the Overview tab display in the customer dashboard?
- A. All the activities, segments and processing purposes for the customer profile
- B. Reporting of customer order activities that are part of the customer profile
- C. Aggregate reports of all activities that are part of the customer profile
- D. Identifiers that are used in matching the customer profile
正解:A
解説:
The Overview tab in the customer dashboard of the SAP Customer Data Platform displays a comprehensive view of the customer profile. This includes all the activities associated with the customer, the segments to which the customer belongs, and the processing purposes for which the customer data is used. It provides a clear visual representation of the customer relationship, streamlined from various source applications, with key metrics and performance indicators (KPIs).
Reference = This information can be found in the SAP Customer Data Platform documentation, specifically within the SAP Help Portal's section on the Customers Dashboard1.
質問 # 50
You want a customer to be included in an audience. Which data must be available for the customer?
- A. Segment
- B. Activity indicator
- C. Processing purpose
- D. Action
正解:C
解説:
For a customer to be included in an audience within the SAP Customer Data Platform, it is essential that they have an active processing purpose, such as "Marketing consent". This processing purpose is a prerequisite for adding customers as audience members, ensuring that data governance and customer consent are respected.
Reference = The information is derived from the SAP Help Portal documentation on Audiences, which emphasizes the importance of having an active processing purpose for customers to be part of an audience1.
質問 # 51
You need to implement a B2B scenario for regions, organizations, and roles. What is the SAP recommended best practice?
- A. Implement region and organization as groups and roles as activity.
- B. Implement region and organization as groups and roles as relationship.
- C. Create region and organization as entities and roles as relationship.
- D. Implement region and organization as activity and roles as group.
正解:B
解説:
The SAP recommended best practice for implementing a B2B scenario involving regions, organizations, and roles is to model regions and organizations as groups. This allows for the aggregation of accounts and related data under these categories. Roles are then implemented as relationships, which define the interactions and connections between different entities within the platform, such as between users and organizations or between organizations themselves. Reference = B2B for SAP Customer Data Platform - SAP Learning The SAP recommended best practice for implementing a B2B scenario involving regions, organizations, and roles is to model regions and organizations as groups. This allows for the aggregation of accounts and related data under these categories. Roles are then implemented as relationships, which define the interactions and connections between different entities within the platform, such as between users and organizations or between organizations themselves. Reference = B2B for SAP Customer Data Platform - SAP Learning
質問 # 52
Which features of SAP Customer Data Platform can be used to perform verification and transformation of ingested data? Note: There are 2 correct answers to this question.
- A. Normalization
- B. Validation
- C. Scripting
- D. Translator
正解:A、C
質問 # 53
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