最新の33820X合格保証付き試験問題集の認定サンプル問題
最新33820Xテスト材料には有効な33820Xテストエンジン
質問 14
Call Center Elite Release 8.x continues to support SIP end-to-end deployments, and is aimed at supporting Avaya Aura® enhancements.
To support large capacity SIP call centers, what Is the number of concurrently logged in ACD SIP agents supported In Call Center Elite Release 8.x?
- A. 10,000
- B. 0
- C. 12,000
- D. 15,000
正解: D
質問 15
A customer needs to integrate a network of call centers for better load balancing and optimal agent utilization. They also need to monitor the status of the specified resources and adjust call processing. This would enable the system to compare the specified skills, identify the skill that provides best service to a call, and deliver the call to an agent in the skill. If no agents are available in the skill, the call is queued.
Which Avaya Aura® Call Center Elite feature would you recommend to this customer?
- A. Advanced Call Vectoring
- B. Best Service Routing
- C. Expert Agent Selection
- D. Business Advocate
正解: B
質問 16
Which two statements about the enhancements to Elite Multichannel Release 6.6 security are true? (Choose two.)
- A. Elite Multichannel 6.6 supports WebLM Release 6.x.
- B. All connections to EMC 6.6 Servers use only TLS 1.2 to communicate.
- C. Elite Multichannel 6.6 uses SSLv3
- D. Support for TLS 1.0 and 1.1 have been dropped from EMC 6.6.
正解: B,C
質問 17
Which three statements are true for the Avaya Aura® Call Center Elite ordering process? (Choose three.)
- A. CC-Elite can be ordered as a standalone for a 3rd party PBX.
- B. Call Center Elite includes Business Advocate.
- C. Call Center Elite 8.0 goes to market per the Avaya Global Product Distribution policy.
- D. Call Center Elite requires CMS.
- E. It is sold through Direct and Indirect channels.
正解: A,B,C
質問 18
Refer to the exhibit.
This high-level diagram shows what a customer's infrastructure might look like with their migration to Avaya OneCloud™ ReadyNow.
With the information in the exhibit, which routing technique would you place in the box with the question mark, to provide connectivity for application support?
- A. Multiprotocol Label Switching (MPLS) SD-WAN
- B. Multiprotocol Ethernet (ME)
- C. Multiprotocol TX Module (MTM)
- D. Multiprotocol Transmitter Module (MTM)
正解: B
質問 19
A customer wants to use the Avaya Aura® Media Server (AAMS) because of its advanced multimedia processing features. Which three statements are true for the AAMS? (Choose three.)
- A. AAMS provides virtualization, high channel density and no playback announcement limits.
- B. Experience Portal will use the AAMS as a media resource.
- C. Pricing is differentiated, so customer will buy AAMS-enabled features unique to each adopter.
- D. AAMS is shareable between different adopters.
- E. AAMS provides Communication Manager IP audio functionality.
正解: A,C,E
質問 20
A customer wants an Avaya Breeze® Snap-in that allows business analysts, non-technical resources and developers the ability to write logical business process flows.
Which Avaya Breeze® Snap-In would you recommend?
- A. Enhanced Call Control Snap-in
- B. Engagement Designer Snap-In
- C. Presence Snap-in D)
- D. Context Store Snap-In
正解: B
質問 21
Many organizations are seeking ways to lower the cost of application development, management, maintenance, and updates.
To become agile to changing business conditions and minimize the cost of updates, which fully featured graphical development environment for creating applications, and runs on Avaya Experience Portal, Is available for customers?
- A. Avaya IX™ Orchestration
- B. Visual Designer
- C. Call Vectoring
- D. Graphical Designer
正解: A
質問 22
The Cloud Operations team is dedicated to Avaya OneCloud™ ReadyNow, and handles the service performance MACDs, reporting, billing, ordering, etc., as Avaya grows the Avaya OneCloud"" ReadyNow global presence.
This team delivers best-in-class ITIL Customer Service aligned with the standard configurations enabled via which offer?
- A. Virtual Private Clouds
- B. Proof of Concept
- C. Contact Center Bundles
- D. Ready Now Solutions
正解: B
質問 23
You are designing a solution for a customer with Avaya IX™ Workforce Engagement and Avaya Contact Recorder (ACR) in their contact center.
When determining the number of DSP's required for agent recording in an all IP environment using DMCC Call Recording, what is the recommended ratio used?
- A. Number of agents X 2 = DSPs
- B. Number of agents X 4 = DSPs
- C. Number of agents X 3 = DSPs
- D. Number of agents X 5 = DSPs
正解: D
質問 24
You have designed a reference solution that includes the Avaya G450 Media, which is targeted for mid-to-large sized branch offices, medium sized standalone businesses, or small campus environments.
The robust TDM capabilities for scalability and deployment flexibility Includes 192 analog or digital (DCP) ports, up to 8 Tl/E1s up to 10,000 Busy Hour Call Completions, and how much DSP channel capacity?
- A. 0
- B. 1
- C. 2
- D. 3
正解: D
解説:
Reference:
https://www.trcnetworks.com/avaya-media-gateways-g250g350g430g450g650g860ig550/
質問 25
A Call Center Elite customer is currently running only a voice channel, and does not have either Interaction Center (IC) or Elite Multichannel (EMC). Which product enables them to implement Multichannel?
- A. Avaya Oceana®
- B. Avaya Control Manager
- C. Avaya Workspaces® for Elite
- D. Avaya Breeze®
正解: C
質問 26
Avaya OneCloud - Private Delivery provides a single-tenant dedicated software instance designed for large enterprise customers requiring higher feature sets, more control, customization, and higher security options.
Which Private Delivery option uses pre-defined data centers with an automated reference architecture to deliver a standard set of UC and CC solutions?
- A. Secure
- B. ReadyNow
- C. Custom
- D. Enterprise
正解: A
質問 27
You are designing a solution for a customer with Avaya IX™ Workforce Engagement and Avaya Contact Recorder (ACR) in their contact center.
When determining the number of DSP's required for agent recording in an all IP environment using DMCC Call Recording, what is the recommended ratio used?
- A. Number of agents X 3 = DSPs
- B. Number of agents X 2 = DSPs
- C. Number of agents X 4 = DSPs
- D. Number of agents X 5 = DSPs
正解: A
質問 28
A customer has inquired about Avaya Callback Assist (CBA) to learn about immediate and scheduled callbacks with Avaya Experience Portal. From a technical and administration standpoint, CBA supports which two environments? (Choose two.)
- A. SIP
- B. CTI
- C. PRI
- D. EC500
正解: A,D
質問 29
Which three statements are true for the Avaya Aura® Call Center Elite ordering process? (Choose three.)
- A. Call Center Elite includes Business Advocate.
- B. Call Center Elite 8.0 goes to market per the Avaya Global Product Distribution policy.
- C. CC-Elite can be ordered as a standalone for a 3rd party PBX.
- D. It is sold through Direct and Indirect channels.
- E. Call Center Elite requires CMS.
正解: A,B,D
質問 30
Which key Avaya Aura® Call Center Elite Multichannel (EMC) component sends a signal to Avaya Enablement Services (AES) to pass the call control and call event Information to Elite Multichannel applications, such as the EMC Desktop?
- A. XML Application
- B. XML Server
- C. XML Client
- D. XML Service
正解: B
解説:
Reference:
https://downloads.avaya.com/css/P8/documents/100175255
質問 31
Refer to the exhibit.
The exhibit contains the deployment options for Communication Manager.
What is the Virtual Appliance that Pod FX Is transitioning to?
- A. Avaya Common Platform (ACP)
- B. Avaya Solutions Platform (ASP)
- C. Avaya Server Platform (ASP)
- D. Avaya Application Server (AAS)
正解: B
質問 32
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33820X更新された試験問題集で[2022年最新] 練習には有効な試験問題集:https://drive.google.com/open?id=1QU23XOD-pyChrNahBj16yA9vrIa-w9fN