最新の無料PEGAPCBA86V1効率的問題集をダウンロード2022年04月17日更新された160問がある
Pegasystems PEGAPCBA86V1試験練習テスト解答
質問 17
A home loan application requires application the legal team manager and the Finance team manager.
The Legal team manager must approve before the Finance team manager. How do you configure this requirement?
Response:
- A. Create an approval process for each manager in parallel.
- B. Route an assignment to a work queue where both roles have access.
- C. Apply business logic to route a single assignment in the correct order.
- D. Create an approval step with cascading approval.
正解: D
質問 18
Rulesets are used primarily for: (Choose Three)
- A. Denying access to the application
- B. Organizing rules
- C. Deploying rules
- D. Granting access to the application
- E. Versioning rules
正解: B,C,E
質問 19
Case life cycle design is a model to ______________ and _______________.
Response:
- A. define a structure to create, process, and resolve work
- B. define the user interface appearance
- C. define processes and steps to implement the three necessary stages of work
- D. define how work is completed for each specific customer request
正解: A,D
質問 20
A service level agreement describes the following behavior:
The service level provides a four-hour initial delay. If the case urgency is set to 10 and the case reaches the assignment at 9 A.M. Monday. what is the assignment urgency at noon Wednesday?
Response:
- A. 0
- B. 1
- C. 2
- D. 3
正解: A
質問 21
What two items should a developer configure before delegating a rule?(Choose Two)
- A. A separate Operator ID that has access to the delegated rules
- B. An Access Group that has access to the production ruleset
- C. An Access Role that has access to the production ruleset
- D. An unlocked ruleset added to the Application rule as a production ruleset
正解: B,D
質問 22
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does the assignment urgency impact the deadlineinterval?
- A. Urgencyvalue continues to increment as configured.
- B. Service level processing is halted until the assignment is completed.
- C. The user is notified that the maximum urgency value has been reached.
- D. Urgency value remains at 100, but other service level processing continues.
正解: D
質問 23
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you design the report?
- A. Summarize the regional cost centers by count.
- B. Create a filter for each cost center and count the case IDs.
- C. Summarize the case ID column by count.
- D. Define a functionfor the cost center column to total the case IDs.
正解: C
質問 24
You are defining a view for a loan application. If the loanapplicant indicates that there is an existing open account, the Date account opened must be before the current date.
How do you configure the case type to verify that the value of Date account opened is in the past?
- A. Use a validation condition.
- B. Use a calendar control.
- C. Use a pick list control.
- D. Use a when condition.
正解: A
質問 25
You are configuring a standard email to automatically be sent to loan applicants informing them that their loan has been approved. The requirement states that the email must include content stating the loan's terms and conditions, which is regularly updated.The content is in a paragraph rule shared by other standard emails throughout the organization. How would you configure your email ?
- A. Add the applicant's name, loan office, and loan amount properties. Also, insert the paragraph rule
- B. Add placeholder text for applicant's name, loan office, and amount. Also, insert the paragraph rule
- C. Add the applicant name and loan office properties, include correspondence fragment that contains a link to the organization's website page that contains loans and conditions
- D. Add the applicant's name, loan office, and loan amount properties. Also, copy and paste the paragraph content into your email
正解: A
質問 26
Customers check their membership status with a company loyalty program by entering their full name andmember ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
- A. Configure the case type to create temporary cases.
- B. Add a decision shape to the process.
- C. Configure the stage to resolve the case.
- D. Add a Persist case step to the case life cycle.
正解: B,D
質問 27
A Customer applies for a credit card. In order for the credit card to be approved, the credit card consultant must receive the results of a credit check. How do you configure the case types to reflect their relationship?
Response:
- A. Make credit card request a child case of credit check.
- B. Make credit check a spin-off case of credit card request.
- C. Make both loan request and credit check top cases.
- D. Make credit check a child case of credit card request.
正解: D
質問 28
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance byusing a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)
- A. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey
- B. Customer obtains troubleshooting assistance is a journey
- C. Customer obtains troubleshooting assistance is a microjoumey
- D. Experienced customer obtains troubleshooting assistance by using the online forum is a journey
- E. New customer obtains troubleshooting assistance by using a call center is a journey
- F. New customer obtains troubleshooting assistance by using a call center is a microjoumey
正解: A,C,E
質問 29
The primary purpose of a service level is to________
- A. help ensure timely completion of assignments
- B. track assignment status over time
- C. assign cases to the appropriate case worker
- D. generate service level reports
正解: A
質問 30
An application allows consultants to enter their hours on a project on a weekly basis. Consultant hours must be approved by both their manager and the project supervisor. The approvals can be performed in any order.
How do you configure the approvals in the application?
Response:
- A. Add the manager approval to an alternate stage in the case life cycle.
- B. Configure a parallel process for each of the required approvals.
- C. Configure a single cascading approval based on an authority matrix.
- D. Add an optional process to each approval in the appropriate stage.
正解: B
質問 31
What will happen when the user submits CollectInfo? Examine the screenshot below for Validate rule A which is referenced in a flow action named CollectInfo:
What will happen when the user submits CollectInfo?
Response:
- A. Validate rule A is executed if certain conditions are true, otherwise Validate rule B is executed
- B. Validate rule B is executed only if Validate rule A fails
- C. Validate rule A is executed, followed by Validate rule B
- D. Validate rule A is overridden by Validate rule B
正解: C
質問 32
A Customer requests roadside assistance. The insurance company creates an Assistance Request case and this results in a creation of a Service Request case which is assigned to a Service provider.
Which configuration is the best practice to copy all customer information from the Assistance Request case to the Service Request case?
Response:
- A. Use Case Calculations.
- B. Use a Declare Expression.
- C. Use a Data Transform.
- D. Use Data Propagation.
正解: D
質問 33
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
- A. Add an alternate stage to the case life cycle.
- B. Add a stage-only action to each stage in the case workflow.
- C. Add a case wide action to the case workflow.
- D. Configure the Cancel button on the user views to resolve the case.
正解: C
質問 34
Which two of the following use cases do you implement by using one or more calculated fields?
(Choose Two)
Response:
- A. An accountant wants to list the largest order for the last month, for each customer account.
- B. A sales representative wants to quote the cost of an insurance policy based on selected coverage options
- C. A certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.
- D. A project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.
正解: B,D
質問 35
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