問題集を購入するなら最新の2024年01月02日 Integration-Architect試験問題と解答PDFで一年間無料更新 [Q36-Q59]

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問題集を購入するなら最新の2024年01月02日 Integration-Architect試験問題と解答PDFで一年間無料更新

時間限定無料ダウンロード!最新のIntegration-Architect問題集で2024年最新のIntegration-Architect試験問題


Salesforce Integration-Architect Examは、Salesforceの統合とデータ管理に深い理解を持つプロフェッショナル向けに設計されています。この認定は、Salesforceと他のプラットフォーム間の複雑な統合ソリューションを設計および実装するために必要なスキルと知識を検証します。Salesforce Integration-Architect Examは、Salesforce統合のキャリアを進めたい個人にとって高く求められる認定資格です。

 

質問 # 36
Northern Trail Outfitters (NTO) has recently changed their Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.
What are two considerations an Integration Architect should evaluate before choosing a middleware solution?
Choose 2 answers

  • A. The middleware solution enforces the OAuth security protocol.
  • B. The middleware solution is able to interface directly with databases via an ODBC connection string.
  • C. An API gateway component is deployable behind a Demilitarized Zone (DMZ) or perimeter network.
  • D. The middleware solution is capable of establishing a secure API gateway between cloud applications and on-premise resources.

正解:C、D

解説:
Explanation
An API gateway is a component that acts as a single point of entry for all cloud applications to access on-premise resources and services. It can provide security, routing, transformation, and other features to facilitate integration. An API gateway component should be deployable behind a DMZ or perimeter network, which is a subnetwork that separates the internal network from the external network and provides an additional layer of security. The middleware solution should also be capable of establishing a secure API gateway between cloud applications and on-premise resources, which may involve using protocols such as HTTPS, SSL/TLS, or VPN. The OAuth security protocol is not a requirement for choosing a middleware solution, as it is a standard for authorizing access to resources on behalf of a user. The middleware solution's ability to interface directly with databases via an ODBC connection string is also not a requirement, as it is a specific feature that may or may not be needed depending on the integration scenario. Reference: Salesforce Integration Architecture Designer Resource Guide, page 14-15


質問 # 37
The URL for an external service has been changed without prior notice. The service provides up-to-date money exchange rates that are accessed several times from Salesforce and are a Dusiness-critical function for end users.
Which solutions should an integration architect recommend be implemented to minimize potential downtime for users in this situation?

  • A. Named Credentials and Content Security Policies
  • B. Enterprise Service Blus (ESB) and Remote Site Settings
  • C. Remote Site Settings and Named Credentials

正解:C

解説:
Explanation
Remote Site Settings and Named Credentials are solutions that should be implemented to minimize potential downtime for users in this situation. Remote Site Settings allow you to specify external domains that your organization can access during API calls or integrations. Named Credentials allow you to store authentication information for external services in a secure way. By using Named Credentials, you can easily update the URL of the external service without changing any code or configuration that references it. Enterprise Service Bus (ESB) and Remote Site Settings are not solutions that should be implemented in this situation because ESB is a middleware that facilitates communication between different systems, not a way to update the URL of an external service. Event Monitoring and Content Security Policies are also not solutions that should be implemented in this situation because Event Monitoring is used to track user activity and performance metrics, not to monitor external service availability. Content Security Policies are used to control what resources can be loaded on a web page, not to update the URL of an external service.


質問 # 38
An Integration Architect has built a solution using REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes.
Which REST API composite resources should the Integration Architect use to allow up to 200 records in one API call?

  • A. Batch
  • B. SObject Collections
  • C. SObject Tree
  • D. Composite

正解:B

解説:
Explanation
SObject Collections is a REST API composite resource that allows you to create, update, or delete up to 200 records in one API call. You can specify the type of operation (create, update, or delete) for each record in the request body, and the response body will contain the status and IDs of each record. SObject Collections is suitable for bulk operations on records that are not related to each other1.
SObject Tree is another REST API composite resource that allows you to create up to 200 records in one API call. However, unlike SObject Collections, SObject Tree requires the records to be related to each other in a hierarchy. You can specify the parent and child records in a JSON tree structure, and the response body will contain the reference IDs and URLs of each record. SObject Tree is suitable for creating nested data in one request2.
Batch is a REST API composite resource that allows you to combine up to 25 requests in one API call. Each request can be a different type of operation (query, create, update, delete, etc.) on different objects. The response body will contain the status and results of each request. Batch is suitable for grouping multiple requests into one transaction3.
Composite is a REST API composite resource that allows you to execute a series of REST API requests in one API call. You can use the output of one request as the input of another request using a reference ID. The response body will contain the status and results of each request. Composite is suitable for chaining requests that depend on each other.
Therefore, the correct answer is A, because SObject Collections is the only REST API composite resource that allows bulk updates on records that are not related to each other.
References: 1: SObject Collections | REST API Developer Guide | Salesforce Developers 2: SObject Tree | REST API Developer Guide | Salesforce Developers 3: Batch | REST API Developer Guide | Salesforce Developers : [Composite | REST API Developer Guide | Salesforce Developers]


質問 # 39
Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement.
Which two considerations should an Integration Architect do prior to the implementation of Shield Platform Encryption?
Choose 2 answers

  • A. Encrypt the data using the most current key.
  • B. Use Shield Platform Encryption as a user authentication or authorization tool.
  • C. Review shield platform encryption configurations.
  • D. Encrypt all the data so that it is secure.

正解:A、C


質問 # 40
A company wants to standardize exception tracking, handling, and analytics. Given the following actions:
1. Build a companywide logging service hosted on a middleware platform
2. Create case object records for exceptions-based thresholds
3. Change all their Apex Loggers to publish Application Exceptions as custom Platform Events.
Which two specifications should the integration architect include in the logging service architecture?
Choose 2answers

  • A. Create Salesforce Cases conditionally using automatic Case creation rules.
  • B. Subscribe to the Application Exceptions using the Salesforce Streaming API.
  • C. Create Salesforce Cases using the Salesforce REST, SOAP or Bulk API.
  • D. Receive Application Events through Change Data Capture (CDC).

正解:A、C

解説:
Explanation
Creating Salesforce Cases using the Salesforce REST, SOAP or Bulk API is a solution that can allow the logging service to create case records in Salesforce based on the exceptions received from the middleware platform. This way, the logging service can use the standard APIs to interact with Salesforce and leverage the features and functionality of the case object. Creating Salesforce Cases conditionally using automatic Case creation rules is a solution that can allow the logging service to create case records in Salesforce based on predefined criteria and actions. This way, the logging service can reduce the number of API calls and avoid creating unnecessary or duplicate cases. Receiving Application Events through Change Data Capture (CDC) is not a solution that is related to this requirement, as CDC is used for capturing data changes in Salesforce and sending them to external systems, not for receiving data from external systems. Subscribing to the Application Exceptions using the Salesforce Streaming API is also not a solution that is related to this requirement, as Streaming API is used for subscribing to events or notifications from Salesforce, not for sending data to Salesforce. Reference: Salesforce Integration Architecture Designer Resource Guide, page 25-26


質問 # 41
Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach scaling for future growth and has requested a solution recommendation.
What should be done to mitigate the concerns that the CIO has?

  • A. Implement an Enterprise Service Bus for service orchestration, mediation, routing and decouple dependencies across systems.
  • B. Refactor the existing future methods to use Enhanced External Services, import Open API 2.0 schemas and update flows to use services instead of Apex.
  • C. Develop a comprehensive catalog of Apex classes to eliminate the need for redundant code and use custom metadata to hold the endpoint information for each integration.
  • D. Implement an ETL tool and perform nightly batch data loads to reduce network traffic using last modified dates on the opportunity object to extract the right records.

正解:A

解説:
Explanation
Implementing an Enterprise Service Bus (ESB) for service orchestration, mediation, routing and decoupling dependencies across systems is a better solution than refactoring the existing @future methods to use Enhanced External Services. An ESB can provide a centralized platform for integrating multiple systems and applications, while reducing the complexity and maintenance of point-to-point integrations. Enhanced External Services can be used to invoke external REST services from Salesforce, but they are not suitable for complex integration scenarios that require data transformation, error handling, or asynchronous processing.
Reference: Salesforce Integration Architecture Designer Resource Guide, page 14


質問 # 42
Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.
Which integration solution should an architect recommend in order for the service agents to see order history from a B2C Commerce system?

  • A. REST API offered by Salesforce Platform
  • B. Mulesoft Anypoint Platform
  • C. Salesforce B2C Commerce to Service Cloud Connector
  • D. A REST API offered by Commerce Platform

正解:C

解説:
https://help.salesforce.com/articleView?id=icx_b2c_conversationalcommerce_connector.htm&type=5


質問 # 43
A new Salesforce program has the following high-level abstract requirement: Business processes executed on Salesforce require data updates between their Internal systems and Salesforce.
Which relevant detail should an integration architect seek to specifically solve for integration architecture needs of the program?

  • A. Core functional and non-functional requirements for User Experience design, Encryption needs, Community and license choices
  • B. Integration skills, SME availability, and Program Governance details
  • C. Timing aspects, real-time/near real-time (synchronous or asynchronous), batch and update frequency

正解:C

解説:
Explanation
Timing aspects, real-time/near real-time (synchronous or asynchronous), batch and update frequency are relevant details that an integration architect should seek to specifically solve for integration architecture needs of the program. These details help to determine the appropriate integration pattern, technology, and solution for the business requirements. Core functional and non-functional requirements for User Experience design, Encryption needs, Community and license choices are important for the overall program design, but not specific to the integration architecture needs. Integration skills, SME availability, and Program Governance details are also important for the program execution, but not specific to the integration architecture needs.


質問 # 44
What should an Architect recommend to ensure all integrations to the Northern Trail Outfitters company portal use SSL mutual authentication?

  • A. Enforce SSL/TLS Mutual Authentication.
  • B. Generate a Self-signed Certificate.
  • C. Generate a CA-signed Certificate.
  • D. Enable My Domain and SSL/TLS.

正解:A

解説:
https://help.salesforce.com/articleView?id=security_keys_uploading_mutual_auth_cert.htm&type=5


質問 # 45
A company that is a leading provider of courses and training delivers courses using third party trainers. The trainer for the company has to be verified from 10 different training accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, which could take days to confirm a trainer.
The company decided to automate the trainer accreditation verification process by integrating to the agencies' web services.
What is the recommended approach to automate this process?

  • A. Create a trigger on the trainer record to make a Callout to each verification agencies, write business logic to consolidate the verification then update the trainer status to verified".
  • B. Make an apex callout using @future annotation to make the call out to all different agencies. The response should update the trainer status to "verified".
  • C. Use middleware to handle the call out to the 10 different verification services, the middleware will handle the business logic of consolidating the verification result from t 10 services, then make a call-in to salesforce and update the verification status to "verified".
  • D. Use salesforce external service to make the call out, Salesforce external service should check the verification agencies until the result is verified, then update the trainer status to "verified".

正解:C

解説:
Explanation
Answer D is valid because using middleware to handle the call out to the 10 different verification services is a scalable and reliable solution that can handle the complexity and variability of the integration. The middleware can orchestrate the calls to the different web services, consolidate the verification results, and handle any errors or retries. The middleware can then make a call-in to Salesforce and update the verification status to "verified" using an API or a platform event12 Answer A is not valid because using Salesforce external service to make the call out to the 10 different verification services is not a feasible or efficient solution. Salesforce external service is a feature that allows invoking an external service from a flow and mapping its inputs and outputs to flow variables.
However, this feature requires configuring an Apex action, a named credential, and an external service definition for each web service, which is not a low code solution. Moreover, this feature does not support checking the verification agencies until the result is verified, as it only invokes the external service once per flow interview3 Answer B is not valid because creating a trigger on the trainer record to make a callout to each verification agency is not a recommended or robust solution. Triggers are Apex code that execute before or after database events, such as insert, update, or delete. However, triggers cannot make callouts directly, as they are part of a database transaction and must complete quickly. To make a callout from a trigger, an asynchronous process such as a future method or a queueable job must be used, which adds complexity and overhead to the integration. Moreover, triggers have limits on the number of callouts and asynchronous calls they can make per transaction, which may affect the scalability and reliability of the integration.
Answer C is not valid because making an Apex callout using @future annotation to make the call out to all different agencies is not a suitable or reliable solution. The @future annotation allows marking a method for execution at a later time when system resources become available. However, this annotation has several limitations and drawbacks, such as:
Future methods cannot return values, so they cannot update the trainer status to "verified" directly.
Future methods have limits on the number of callouts and future calls they can make per execution, which may affect the scalability and reliability of the integration.
Future methods run in their own thread and do not share any static variables or state with other methods, which makes it difficult to consolidate the verification results from different agencies.
Future methods are not guaranteed to execute at a specific time or order, which may affect the timeliness and accuracy of the integration.
1: Orchestration Pattern 2: Remote Process Invocation-Request and Reply 3: External Services : Apex Developer Guide: Triggers : Apex Developer Guide: Using Future Methods


質問 # 46
Northern Trail Outfitters has a registration system that is used for workshopsoffered at its conferences.
Attendees use a Salesforce community to register for workshops, but the scheduling system manages workshop availability based on room capacity. It is expected that there will be a big surge of requests for workshop reservationswhen the conference schedule goes live.
Which integration pattern should be used to manage the influx in registrations?

  • A. RemoteCall-In
  • B. Batch Data Synchronization
  • C. Remote Process Invocation-Fire and Forget
  • D. Remote Process Invocation-Request and Reply

正解:B

解説:
Explanation
The Batch Data Synchronization pattern is suitable for this business use case because it allows transferring large volumes of data between Salesforce and the scheduling system in batches. This can handle the surge of requests for workshop registrations without overloading the systems or affecting the performance. The batch process can run at regular intervals or on demand to synchronize the data between the systems1
1: Batch Data Synchronization Pattern


質問 # 47
Northern Trail Outfitters needs to make synchronous callouts "available to promise"services to query product availability and reserve inventory during customer checkout process.
Which two considerations should an integration architect make when building a scalable integration solution?
Choose 2 answers

  • A. The typical and worst-case historical response times.
  • B. The maximum query cursors open per user on the service.
  • C. The number batch jobs that can run concurrently.
  • D. How many concurrent service calls are being placed.

正解:A、D

解説:
Explanation
The typical and worst-case historical response times, and how many concurrent service calls are being placed are two considerations that an integration architect should make when building a scalable integration solution for synchronous callouts to "available to promise" services. These two factors can affect the performance, reliability, and availability of the integration solution, as well as the user experience of the customer checkout process. The integration architect should design the solution to handle high volumes of service calls, optimize the response times, handle errors and timeouts, and avoid hitting governor limits or service quotas.
References: Certification - Integration Architect - Trailhead, [Callout Limits and Limitations], [Integration Patterns and Practices]


質問 # 48
Northern Trail Outfitters (NTO) has hired an Integration Architect to design the integrations between existing systems and a new instance of Salesforce. NTO has the following requirements:
1. Initial load of 2M Accounts, 5.5M Contacts, 4.3M Opportunities, and 45k Products into the new org.
2. Notification of new and updated Accounts andContacts needs to be sent to 3 external systems.
3. Expose custom business logic to 5 external applications in a highly secure manner.
4. Schedule nightly automated dataflows, recipes and data syncs.
Which set of APIs are recommended in order to meet the requirements?

  • A. Bulk API, Chatter REST API, Apex SOAP API, Tooling API
  • B. Bulk API, Chatter REST API, Apex REST API, Analytics REST API
  • C. Bulk API, Streaming API, Apex REST API, Analytics REST API
  • D. Bulk API, Streaming API, Apex SOAP API, Analytics REST API

正解:C

解説:
Explanation
The set of APIs recommended to meet the requirements are Bulk API, Streaming API, Apex REST API, and Analytics REST API. Bulk API is a RESTful API that allows you to quickly load large amounts of data into Salesforce. Bulk API is suitable for the initial load of millions of records into the new org. Streaming API is a type of streaming event that notifies subscribers of changes to Salesforce records that match a SOQL query.
Streaming API is suitable for sending notifications of new and updated Accounts and Contacts to external systems. Apex REST API is an API that allows you to expose custom business logic as RESTful web services that can be accessed by external applications. Apex REST API is suitable for exposing custom business logic in a highly secure manner. Analytics REST API is an API that allows you to access analytics features, such as dashboards, lenses, datasets, and dataflows. Analytics REST API is suitable for scheduling nightly automated dataflows, recipes and data syncs. The other sets of APIs are not suitable for meeting all the requirements.
Chatter REST API is an API that allows you to access Chatter feeds and social data such as users, groups, followers, and files. Chatter REST API is not relevant for this scenario. Apex SOAP API is an API that allows you to expose custom business logic as SOAP web services that can be accessed by external applications.
Apex SOAP API is less preferable than Apex REST API because it requires more bandwidth and processing time due to the XML format. Tooling API is an API that allows you to build custom development tools or apps for Salesforce applications. Tooling API is not relevant for this scenario.


質問 # 49
A company's cloud-based single page application consolidates data local to the application with data from on premise and 3rd party systems. The diagram below typifies the application's combined use of synchronous and asynchronous calls.
The company wants to use the average response time of its application's user interface as a basis for certain alerts. For this purpose, the following occurs:
1. Log every call's start and finish date and time to a central analytics data store.
2. Compute response time uniformly as the difference between the start and finish date and time - A to H in the diagram.
Which computation represents the end-to-end response time from the user's perspective?

  • A. Sum of A to F
  • B. Sum of A, G, and H
  • C. Sum of A to H
  • D. Sum of A and H

正解:D

解説:
Explanation
The end-to-end response time from the user's perspective is the time elapsed between the user's request and the user's receipt of the final response. In the diagram, this corresponds to the sum of A and H, which are the durations of the synchronous calls from the user interface to the cloud-based application and back. The other durations (B to G) are either internal to the cloud-based application or asynchronous calls that do not affect the user's perception of response time. Therefore, the correct answer is D, because it represents the sum of A and
H.


質問 # 50
A large enterprise customer has decided to implement Salesforce as their CRM. The current system landscape includes the following:
1. An Enterprise Resource Planning (ERP) solution that is responsible for Customer Invoicing and Order fulfillment.
2. A Marketing solution they use for email campaigns.
The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.
Which system should be the System of record for their customers and prospects?

  • A. New Custom Database forCustomers and Prospects.
  • B. Salesforce with relevant Marketing and ERP information.
  • C. Marketing with all customer data from Salesforce and ERP.
  • D. ERP with all prospect data from Marketing and Salesforce.

正解:B

解説:
Explanation
Option C is correct because Salesforce should be the system of record for their customers and prospects, as it is the CRM solution that the sales and service associates use to view and log their interactions with them. Salesforce can also integrate with the Marketing and ERP solutions to display relevant information from those systems, such as campaign history, invoices, and orders12 Option A is incorrect because ERP is not a suitable system of record for customers and prospects, as it is mainly focused on invoicing and order fulfillment. ERP may not have all the data that the sales and service associates need to interact with them, such as contact details, preferences, activities, and opportunities. ERP may also have different data models and definitions than Salesforce and Marketing, which can cause data quality and consistency issues3 Option B is incorrect because Marketing is not a suitable system of record for customers and prospects, as it is mainly focused on email campaigns. Marketing may not have all the data that the sales and service associates need to interact with them, such as account information, service cases, contracts, and quotes. Marketing may also have different data models and definitions than Salesforce and ERP, which can cause data quality and consistency issues.
Option D is incorrect because creating a new custom database for customers and prospects is not a feasible or efficient solution, as it would require additional development, maintenance, and integration costs. It would also create another layer of complexity and potential data duplication in the system landscape. Salesforce already provides a robust and flexible platform for managing customer and prospect data, which can be easily customized and integrated with other systems.
References: 1: Salesforce CRM - The Definitive Guide 2: Salesforce Integration Cloud - Connect Any App, Data, or Device 3: What Is ERP? | Oracle : Salesforce vs ERP: What's the Difference? : Marketing Cloud - Digital Marketing Platform : Salesforce vs Marketing Cloud: What's the Difference? : Salesforce Platform - Build Apps Fast : Why You Shouldn't Build Your Own CRM System


質問 # 51
The URL for an external service has been changed without prior notice. The service provides up to date money exchange rates that is accessed several times from Salesforce and is a business critical function for end users.
Which two solutions should an Integration Architect recommend be implemented to minimize potential downtime for users in this situation?
Choose 2 answers

  • A. Content Security Policies
  • B. Enterprise ESB
  • C. Remote Site Settings
  • D. Named Credentials

正解:B、D

解説:
https://help.salesforce.com/articleView?id=collab_files_overview.htm&type=5


質問 # 52
Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of services across platforms. The ERP system being used requires transactions be captured near real time at a REST endpoint initiated in Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution.
Which two options will fulfill the use case requirements?
Choose 2 answers

  • A. Implement Change Data Capture on the order object and leverage the replay Id in the middleware solution.
  • B. Implement a Workflow Rule with Outbound Messaging to send SOAP messages to the designated endpoint.
  • C. Use a process builder to create a Platform Event, selecting the record type as the Platform Event Name on insert of record.
  • D. Use Remote Process Invocation fire and forget pattern on insert on the order object using Flow Builder.

正解:A、D


質問 # 53
Northern Trail Outfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.
Which solution is recommended in order to meet the requirement?

  • A. Create a PushTopic update event on the Opportunity Object to allow the subscriber to react to the streaming API.
  • B. Create a connected app in the affiliate org and select the "Accept CometD API Requests".
  • C. Configure External Services to call the subscriber in Apex in the Onchange Trigger event as part of the flow.
  • D. A Implement a polling mechanism in the client that calls the SOAP API getupdated method to get the ID values of each updated record.

正解:A


質問 # 54
Which two approaches will require the least amount of development effort?
Choose 2 answers

  • A. Configure named credentials in the source org.
  • B. Use the Composite REST API to aggregate multiple leads in a single call.
  • C. Call the Salesforce REST API to insert the lead into the target system.
  • D. Use the tooling API with Process Builder to insert leads in real time.

正解:A、B

解説:
The two approaches that will require the least amount of development effort are configuring named credentials in the source org and using the Composite REST API to aggregate multiple leads in a single call. Named credentials are a type of metadata that store authentication information for accessing external services, such as the target Salesforce org. By using named credentials, you can simplify the code for making callouts and avoid hardcoding credentials or tokens. The Composite REST API is a resource that allows you to execute multiple REST API requests in a single call. You can use the Composite REST API to create, update, or delete up to 25 records in one request. This can reduce the number of API calls and improve performance.
References: [Named Credentials], [Composite Resources]


質問 # 55
A US business-to-consumer (B2C) company is planning to expand to Latin America. They project an initial Latin American customer base of about one million, and a growth rate of around 10% every year for the next 5 years. They anticipate privacy and data protection requirements similar to those in the European Union to come into effect during this time. Their initial analysis indicates that key personal data is stored in the following systems:
1. Legacy mainframe systems that have remained untouched for years and are due to be decommissioned.
2. Salesforce Commerce Cloud Service Cloud, Marketing Cloud, and Community Cloud.
3. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer's personal data on demand.
Which three requirements should the integration architect consider?
Choose 3 answers

  • A. Impact of deleted records on system functionality.
  • B. Feasibility to restore deleted records when needed.
  • C. Ability to provide a 360-degree view of the customer.
  • D. Ability to delete personal data in every system.
  • E. Manual steps and procedures that may be necessary.

正解:A、C、D

解説:
Explanation
The integration architect should consider the impact of deleted records on system functionality, the ability to delete personal data in every system, and the ability to provide a 360-degree view of the customer. These are important requirements for ensuring that the company can comply with the privacy and data protection regulations, as well as deliver a customer-centric service. Option A is not correct because manual steps and procedures are not desirable for deleting personal data on demand. The integration architect should aim for an automated and reliable solution that minimizes human intervention and errors. Option D is not correct because restoring deleted records when needed may violate the privacy and data protection regulations, as well as the customer's consent. The integration architect should ensure that the deletion of personal data is permanent and irreversible.


質問 # 56
An Enterprise Customer is planning to implement Salesforce to support case management. Below, is their current system landscape diagram.

Considering Salesforce capabilities, what should the Integration Architect evaluate when integrating Salesforce with the current system landscape?

  • A. Integrating Salesforce with Order Management System, Email Management System and Case Management System.
  • B. Integrating Salesforce with Email Management System, Order Management System and Case Management System.
  • C. Integrating Salesforce with Data Warehouse, Order Management and Email Management System.
  • D. Integrating Salesforce with Order Management System, Data Warehouse and Case Management System.

正解:C


質問 # 57
Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system.
Which type of Integration should an architect recommend to meet this business requirement?

  • A. Data Visualization
  • B. Process Orchestration
  • C. Data Synchronization
  • D. Batch Processing

正解:A

解説:
https://developer.salesforce.com/docs/atlas.en-us.integration_patterns_and_practices.meta/integration_patterns_and_practices/integ_pat_data_virtualization.htm


質問 # 58
Universal Containers (UC) uses Salesforce to track the following customer data:
1. Leads,
2. Contacts
3. Accounts
4. Cases
Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.
UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.
Which two solutions should an Integration Architect recommend to handle this requirement?
Choose 2answers

  • A. Store unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.
  • B. Use Change Data Capture to update downstream systems accordingly when a record changes.
  • C. Design an MDM solution that maps external ID's to the Salesforce record ID.
  • D. Locally cache external ID'S at the middleware layer and design business logic to map updates between systems.

正解:B、C

解説:
Explanation
Using Change Data Capture (CDC) to update downstream systems accordingly when a record changes is a solution that can handle this requirement by capturing data changes in Salesforce and sending them to external systems via a publish-subscribe model. This way, the external systems can receive near real-time updates from Salesforce and synchronize their data accordingly. Designing an MDM solution that maps external ID's to the Salesforce record ID is a solution that can handle this requirement by creating a master data hub that stores and manages the unique identifiers of each system and their relationships. This way, the MDM solution can ensure data quality, consistency, and accuracy across systems. Locally caching external ID's at the middleware layer and designing business logic to map updates between systems is not a good solution because it can introduce performance and scalability issues, as well as increase the complexity and maintenance cost of the middleware layer. Storing unique identifiers in an External ID field in Salesforce and using this to update the proper records across systems is not enough to handle this requirement, as it does not address how to update Salesforce with record changes from external systems. Reference: Salesforce Integration Architecture Designer Resource Guide, page 27-28


質問 # 59
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