A strategy designer at Cloud Kicks leads a development team whose stakeholders are notorious for misunderstanding and undervaluing research-driven UX design. Which approach should the designer propose to increase the desire for research-driven decisions?

• A. Align UX research goals with stakeholders ' goals.
• B. Create high-fidelity prototypes to gain design buy-in.
• C. Strictly align to stakeholders ' business requirements.

Cloud Kicks ' sales team is reporting an increased rate of churn. The support team is frequently bombarded with customer requests for a less complicated user experience. The development team sees the inherent risk in changing a mature product. What should a strategy designer recommend to help create alignment between these teams?

• A. Create a prioritized product roadmap to ensure future releases address known challenges.
• B. Define acceptance criteria and plan user acceptance testing to validate intended outcomes.
• C. Share stories from customer research to create a common understanding of challenges.

Cloud Kicks ' sales representatives are complaining that some Lightning web components developed as part of the partner onboarding process are slow to load and often unresponsive. What would be the best recommendation to the team to identify the challenges and remediate the issue?

• A. Utilize the Lightning Usage App.
• B. Create a case with Salesforce Support.
• C. Run the Salesforce Optimizer.

A strategy designer is working with a group of developers who have yet to buy into the team ' s design process. What should the strategy designer do to engage them more?

• A. Invite the developers to lead the conversation on research synthesis and persona development.
• B. Conduct interviews with developers to gather insights on process approaches.
• C. Facilitate a workshop on ideating and sketching with all core team members.